“Ian from Cool Charge recently fitted my EV charger and I couldn't be happier. He surveyed the site initially, arrived on time, and spent time discussing various options with me regarding cable runs and charger locations. He was even happy to provide two quotes as I was undecided on where to put the charger. On the installation date, he arrived on time again and did a very professional job. The cable runs are perfectly straight, and the end result looks really clean. If you are looking for an EV charger and want a professional job at a competitive price, definitely give Ian a shout.”
Public evidence profile
CoolCharge
Trust Score
48out of 100
- Rated 4.9 from 59 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.9 / 5
Review volume59
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say36.2 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade59 reviews
Highlights
“Ian is an expert in his field. Throughout, Ian was clear and informative, explaining the process of the job in detail. Ian chose to quote and respond to my messages when I initially enquired online for quotations 2/3 months prior to job completion (others didn’t). Ian was responsive throughout. Great guy. Highly recommend.”
“Ian gave excellent communication prior to doing the work. The quality of work was very good and I am very happy with the installation. I would be more than happy to recommend Ian to anyone.”
Detailed reviews
These are the individual reviews we hold for CoolCharge, including the highlights above. The 59 headline total is the review volume reported across public review sources.
Ian gave excellent communication prior to doing the work. The quality of work was very good and I am very happy with the installation. I would be more than happy to recommend Ian to anyone.
Ian from Cool Charge recently fitted my EV charger and I couldn't be happier. He surveyed the site initially, arrived on time, and spent time discussing various options with me regarding cable runs and charger locations. He was even happy to provide two quotes as I was undecided on where to put the charger. On the installation date, he arrived on time again and did a very professional job. The cable runs are perfectly straight, and the end result looks really clean. If you are looking for an EV charger and want a professional job at a competitive price, definitely give Ian a shout.
Ian is an expert in his field. Throughout, Ian was clear and informative, explaining the process of the job in detail. Ian chose to quote and respond to my messages when I initially enquired online for quotations 2/3 months prior to job completion (others didn’t). Ian was responsive throughout. Great guy. Highly recommend.
Local context
Rated 4.9, in line with the local average for electricians in West Midlands
Across 144 electricians in West Midlands, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Ian gave excellent communication prior to doing the work.” · Checkatrade, 1 Feb 2026
“Ian was clear and informative, explaining the process of the job in detail.” · Checkatrade, 18 Dec 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Electrician in WEST MIDLANDS, West Midlands.
Services they list
Electric Vehicle Charger Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
West Midlands
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
Want an extra legitimacy check? Run the Cowboy Checker on CoolCharge before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about CoolCharge
Is CoolCharge a legitimate business?
CoolCharge has 59 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about CoolCharge?
CoolCharge has 59 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know CoolCharge's reviews are genuine?
CoolCharge's 59 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has CoolCharge had recent public reviews?
CoolCharge has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does CoolCharge specialise in?
CoolCharge lists specialist services including Electric Vehicle Charger Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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