D S Plumbing & Heating

I recently gave a good review to this man, today the tank he fixed leaked so I phoned him to ask for help. I was met with a tirade of abuse and he said that he had done me a favour by coming out, despite him contacting me via Checkatrade. .After he calmed down he apologised and agreed to come out and check things for me. He then made me to send him photos and then phoned me to say I would probably need a new water tank and that he couldn’t do the work for weeks, he then told me he would not be coming out as it was nothing to do with him. He clearly did not do the work I paid for properly.

Darran replaced an indirect unvented cylinder for us. The work was completed to a high standard, including correcting some problems with the previous installation. Very happy with the work, and would certainly recommend.

Whole process from quote to completion has been fantastic. We discussed at length the job during the quote phase, but when presented with an opportunity for a more "elegant" solution for the boiler, we agreed together on the small uplift on costs to cover additional pipework required and pressed ahead with the plan. He has kept me informed and regularly discussed the work he was doing so I could understand in more detail, something I found very useful. The end job was nothing short of a pipework masterclass, I am incredibly impressed with the pride he takes in his work and attention to detail.