Consultation both pre/post with Direct Glass was reassuring and reliable. No sales pitch or gimmicks and being local I was able to pop in to showroom and liaise works to be carried out with staff.
Public evidence profile
Direct Glass
Trust Score
61out of 100
61 out of 100, with a caution: only 4 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 4 reviews
Newest review October 2024
How this score is worked out
Rating5.0 / 5
Review volumeLow · 4
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say49.3 of 60
Independent checks8.3 of 30
Track record3.6 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade4 reviews · 5.0 avg
Detailed reviews
The team at Direct Glass were professional, quick and reliable. Our windows were repaired with new glass, hinges and handles. The work carried out by Pat & Brandon was excellent. I will definitely use them again!
Pat and colleagues from Direct Glass were great, and we're really happy with our new window glass (replacing dozens of older units) and glazed doors. They were very efficient and polite, working remarkably quickly and dealing with any issues very professionally. I didn't have to chase or nudge and a supplier issue with door handles was sorted promptly too. Their quote was competitive but it was especially helpful that Direct Glass could do new door installations as well as glass replacement/adjustment.
Pat and colleagues from Direct Glass were great, and we're really happy with our new window glass (replacing dozens of older units) and glazed doors. They were very efficient and polite, working remarkably quickly and dealing with any issues very professionally. I didn't have to chase or nudge and a supplier issue with door handles was sorted promptly too. Their quote was competitive but it was especially helpful that Direct Glass could do new door installations as well as glass replacement/adjustment.
Local context
Rated 5.0, above the local average for carpenters / joiners in London
Across 763 carpenters / joiners in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Windows / doors / conservatories in London.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: Emergency window replacement within hours
- Insurance: Public Liability Insurance
- Experience they state: Over 30 years
- Areas served: London, South East
- Good to know: Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
- FENSA · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Website online sinceTheir website domain has been registered since 2018, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Direct Glass before you contact them.
Run Cowboy Checker →Good to know
Common questions about Direct Glass
Is Direct Glass a legitimate business?
Direct Glass has 4 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Direct Glass?
Direct Glass has 4 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Direct Glass' reviews are genuine?
Direct Glass' 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Direct Glass insured?
They state on their own website that public Liability Insurance. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What areas does Direct Glass cover?
They state on their own website that they cover London, South East. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Direct Glass' website registered?
Direct Glass' website has been online since 2018, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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