DDL did - what seems to me - a good job. Two people - Luke and Patrick- worked hard in atrocious weather for about 8 hours. They sent me 3 invoices 3 photos and 2 videos of the work they had done. The total invoiced cost was £4,080. I submitted my insurance claim the insurers drainage experts advisory company priced the job at £367.79 Naturally I protested. I was and still am being told by the insurers to ask DDL for additional information on the work they did. My complaint is that DDL do not answer my emails and their phone message box is full. They seem to have vanished !
Public evidence profile
Drainage Direct Limited
Trust Score
27out of 100
27 out of 100, with a caution: newest review we found is from January 2024. Weigh that age against the score.
- Rated 4.7 from 9 reviews
Newest review January 2024
How this score is worked out
Rating4.7 / 5
Review volumeLow · 9
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say22.6 of 60
Independent checks0 of 30
Track record4.1 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Based on the 3 reviews with a star rating
5 stars2
4 stars1
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade9 reviews · 4.7 avg
Detailed reviews
Got the job done and really friendly staff, went above and beyond! Thank you They come out and relined my drains as I had joint displacement, cost me £1000 but the problem is now resolved.
A very quick response to my call - which was important because the collapsed drain was a health hazard for me and my neighbours. They gave me a clear description o what they planned to do, what they might find and what the cost implications might be. Prepared well for the work, arrived on schedule and carried out the work - even though there was a constant drizzle. I would have no hesitation whatsoever in recommending Direct Drainage Limited.
Local context
Rated 4.7, in line with the local average for drainage contractors in Bournemouth
Across 19 drainage contractors in Bournemouth, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Drain / sewer clearance in BOURNEMOUTH.
Services they list
Drain / Sewer Clearance
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Bournemouth
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Drainage Direct Limited before you contact them.
Run Cowboy Checker →Good to know
Common questions about Drainage Direct Limited
Is Drainage Direct Limited a legitimate business?
Drainage Direct Limited has 9 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Drainage Direct Limited?
Drainage Direct Limited has 9 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Drainage Direct Limited's reviews are genuine?
Drainage Direct Limited's 9 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Drainage Direct Limited specialise in?
Drainage Direct Limited lists specialist services including Drain / Sewer Clearance. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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