Drainage contractor
Drainage Direct Limited
Trust score
46out of 100
Rating4.7★
Review volumeLow · 9
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
5 stars2
4 stars1
3 stars0
2 stars0
1 star0
Highlights
"Got the job done and really friendly staff, went above and beyond! Thank you They come out and relined my drains as I had joint displacement, cost me £1000 but the problem is now resolved."
"A very quick response to my call - which was important because the collapsed drain was a health hazard for me and my neighbours. They gave me a clear description o what they planned to do, what they might find and what the cost implications might be. Prepared well for the work, arrived on schedule and carried out the work - even though there was a constant drizzle. I would have no hesitation whatsoever in recommending Direct Drainage Limited."
"DDL did - what seems to me - a good job. Two people - Luke and Patrick- worked hard in atrocious weather for about 8 hours. They sent me 3 invoices 3 photos and 2 videos of the work they had done. The total invoiced cost was £4,080. I submitted my insurance claim the insurers drainage experts advisory company priced the job at £367.79 Naturally I protested. I was and still am being told by the insurers to ask DDL for additional information on the work they did. My complaint is that DDL do not answer my emails and their phone message box is full. They seem to have vanished !"
Detailed reviews
DDL did - what seems to me - a good job. Two people - Luke and Patrick- worked hard in atrocious weather for about 8 hours. They sent me 3 invoices 3 photos and 2 videos of the work they had done. The total invoiced cost was £4,080. I submitted my insurance claim the insurers drainage experts advisory company priced the job at £367.79 Naturally I protested. I was and still am being told by the insurers to ask DDL for additional information on the work they did. My complaint is that DDL do not answer my emails and their phone message box is full. They seem to have vanished !
Got the job done and really friendly staff, went above and beyond! Thank you They come out and relined my drains as I had joint displacement, cost me £1000 but the problem is now resolved.
A very quick response to my call - which was important because the collapsed drain was a health hazard for me and my neighbours. They gave me a clear description o what they planned to do, what they might find and what the cost implications might be. Prepared well for the work, arrived on schedule and carried out the work - even though there was a constant drizzle. I would have no hesitation whatsoever in recommending Direct Drainage Limited.
Local context
Rated 4.7★ — in line with the local average for drainage contractors in Bournemouth
Across 19 rated drainage contractors in Bournemouth, the typical rating is 4.7★. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
About
Drain / sewer clearance in BOURNEMOUTH.
Services they list
Drain / Sewer Clearance
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Bournemouth
The areas they list covering on a public directory; confirm they cover your address before you book.
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 9
Evidence breadth: 1 independent public source
Profile status: Listed
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Drainage Direct Limited before you contact them.
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Common questions about Drainage Direct Limited
What do customers say about Drainage Direct Limited?
Drainage Direct Limited has 9 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Drainage Direct Limited's reviews are genuine?
Drainage Direct Limited's 9 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Drainage Direct Limited specialise in?
Drainage Direct Limited lists specialist services including Drain / Sewer Clearance. If your job is one of these, look for it in their listed services or ask them to confirm for your project.