“Highly skilled bathroom fitter Over saw the whole job Co ordinated all trades Used some advanced techniques Difficult job in very old stone bungalow Excellent result , big transformation, layout changed. Loves biscuits!”
Public evidence profile · Checked May 2026
DT Plumbing & Heating (SW) Ltd
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.9 from 193 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader193 reviews · 4.9 avg
Highlights
“Troy fitted a new tap for us; so many tradespeople didn't even respond to our initial enquiries. Troy replied quickly, turned up to give a quote when he said he would, turned up to do the work when he said he would. Good value, professional, gave us some free advice too. Wouldn't hesitate to recommend him - brilliant customer service! Thanks Troy!”
“Efficient and friendly service. Troy went all out to sort the issues, which was much appreciated. Would definitely recommend.”
Detailed reviews
These are the individual reviews we hold for DT Plumbing & Heating (SW) Ltd, including the highlights above. The 193 headline total is the review volume reported across public review sources.
Troy was a very polite and understanding of our needs. His workmanship is excellent and we are extremely pleased with our walk in shower. Thank you Troy
I took Troy simply on his reviews as they were so good. I had a job left unfinished and in a mess, which he cheerfully took on and finished it to the standard I wanted it. He also installed a toilet for me and did it perfectly. He was clean, got on with the job and was very cheerful.
We have had a terrible time with work and advice from numerous Plumbers/Bathroom fitters in Cheltenham. We have an odd setup with a combi-boiler on ground floor & shower pump on 4th floor. Troy was the ONLY ONE out of 5 plumbers/bathroom fitters who identified we didn't even need a pump, because he tested the pressure and it had obviosuly improved with works by Severn Trent in the decade+ we have living here. Upon having our en-suite done by another local firm we said we wanted the aged pump replaced at start of job. They guaranteed we would have no leaks with new ensuite. We have had a persistent leak for 5 months; they blamed the pump. They wouldn't touch it and recommended a more highly rated plumber than DT/Troy. They then made a mess where water came through the ceiling and wrecked sisal carpet, hence looking for alternatives. Other bathroom fitter fell through ceiling as well & overcharged heavily. I would highly recommend Troy's skills, personable nature, diligence & HONESTY!!
Troy has carried out two shower installations for us, on both occasions he was punctual, and very efficient. We would have no hesitation in recommending him to family and friends
I got in touch with Troy based on the reviews he had already had. His work ethic, attitude, professionalism and understanding met up to the expectations. I needed some urgent work doing with the removal of a water tank in the roof, hot water tank and fitting of a new boiler. I was without water, and also with a broken foot, and knowing this Troy did everything he could to get the system back up and running. His workmanship was second to none and I was updated throughout the whole process. I would have no hesitation in recommending Troy to friends and famliy and he will now be the first tradesman to call if I was to ever have any future issues.
Read the other 10 detailed reviews on this pageShow fewer reviews
Troy did a first-rate job on our en-suite bathroom. He gave excellent advice and was always prepared to go the extra mile to help. He is polite, hard-working and highly skilled. I would thoroughly recommend this company.
Troy was brilliant, all of his work was to the highest standard and we’re chuffed with the results. He fitted a tricky sink and tap for us and even went out of his way to get extra parts when needed. We would recommend DT Plumbing and Heating to everyone, they are fantastic 👍🏻
Full bathroom renovation including electrics and plastering excellent finish all Round
Troy fitted 6 new radiators for me, he did an excellent job in a record time! Fairly priced too. Highly recommended
Troy was very professional, polite and punctual. He helped me go through the design ideas I had and resolve any issues, the finished product is very high quality and looks amazing. I would highly recommend his services and would choose to use his company for any further works.
Troy fitted both our bathroom and utility in an old Victorian terrace. We moved a bathroom upstairs and then refitted the former bathroom as a utility. Troy really worked with us to understand what we wanted and overcome all the usual issues you come across in an old house! The finish is stunning and we couldn't be happier.
Our initial encounter with Troy, due to a shower leak in our HMO, left us thoroughly impressed with his professionalism, efficiency, and friendliness. His exceptional service and dedication to quality work compelled us to call upon him again for further plumbing needs. True to form, Troy continued to exceed our expectations with his subsequent visits, tackling a leak from our hot water cylinder and installing water service to our property with the same high standards. What sets Troy apart is not just his undeniable skill as a plumber but his approach to customer service. Every interaction with him is marked by his friendly demeanor and his genuine commitment to delivering the best possible outcome. Our experiences with Troy have solidified our decision to rely on him for any future plumbing needs.
Troy from DT Plumbing & Heating is an excellent tradesman. Nothing was too much trouble and his problem solving skills to make sure we got what we planned and wanted was amazing. The expertise and finishing work is 1st Class and we would recommend him to anyone looking for a professional and value for money plumber and bathroom fitter. Top !!! Barry Chipping Sodbury
Great quality work for a quick task.
Could not be happier with the overall experience of using DT to have our bathroom done! From the speed of the initial quote to the high quality installation of bath, toilet, shower screen and new tiling - Troy was efficient, polite and left the place spotless after. Would highly reccomend!
Local context
Rated 4.9, in line with the local average for plumbers in Cheltenham Gloucestershire
Across 24 plumbers in Cheltenham Gloucestershire, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader. Analysis updated 16 Aug 2026.
Customers who keep coming back: “These guys are great - they installed my boiler a year ago and I got them back to service it” · TrustATrader, 23 Jan 2018
Respectful and tidy in your home: “Professional, friendly, respectful service - even took their shoes off before starting the job!” · TrustATrader, 5 Feb 2018
Reviewers confirm: Finished on schedule. “Fitted us in within a week and the job was completed the same day.” · TrustATrader, 14 May 2018
Reviewers confirm: Final price matched the quote. “Cannot fault any aspect of their work, from the initial pricing to the finished result, and it came in under the quoted price.” · TrustATrader, 23 Feb 2017
“His workmanship was second to none and I was updated throughout the whole process.” · TrustATrader, 27 Jul 2024
“The very top quality work. Best ever seen or experienced. Fittings were a work of art.” · TrustATrader, 20 Nov 2019
“Again - I am delighted with his helpfulness and excellent workmanship.” · TrustATrader, 26 Sept 2018
“Troy really worked with us to understand what we wanted and overcome all the usual issues you come across in an old house!” · TrustATrader, 1 Mar 2024
“Nothing was too much trouble and his problem solving skills to make sure we got what we planned and wanted was amazing.” · TrustATrader, 24 Jan 2024
“Called out to deal with a baffling breakdown, they persevered until the problem was solved” · TrustATrader, 24 Apr 2017
“turned up to give a quote when he said he would, turned up to do the work when he said he would.” · TrustATrader, 10 Oct 2025
“on both occasions he was punctual, and very efficient.” · TrustATrader, 9 Aug 2024
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
DT Plumbing & Heating are a trusted and professional company dedicated to the highest standards in every aspect of performance, with over 30 years' combined...
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about DT Plumbing & Heating (SW) Ltd
Is DT Plumbing & Heating (SW) Ltd a legitimate business?
DT Plumbing & Heating (SW) Ltd has 193 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about DT Plumbing & Heating (SW) Ltd?
DT Plumbing & Heating (SW) Ltd has 193 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know DT Plumbing & Heating (SW) Ltd's reviews are genuine?
DT Plumbing & Heating (SW) Ltd's 193 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has DT Plumbing & Heating (SW) Ltd had recent public reviews?
DT Plumbing & Heating (SW) Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is DT Plumbing & Heating (SW) Ltd qualified and accredited?
We hold 1 independently sourced credential for DT Plumbing & Heating (SW) Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
How long has DT Plumbing & Heating (SW) Ltd been trading?
DT Plumbing & Heating (SW) Ltd has been reviewed on public sources since 2016.