“Alex responded promptly to my initial enquiry. He did an excellent job and was thorough, courteous and reliable. His good reputation is well earned.”
Public evidence profile
Fire & Ash
Trust Score
46out of 100
- Rated 5.0 from 67 reviews
- 3 reviews in the last 12 months
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating5.0 / 5
Review volume67
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say38.1 of 60
Independent checks2.9 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade67 reviews · 5.0 avg
Highlights
“Alex came this afternoon to clear my fire and chimney,as soon as he saw the fire he new straight away what the trouble was because he knows this type of fire back to front, He did an excellent job of cleaning my flu and fire and also explained to me how the the fire clogged up, it was I wasn’t using the air vents as they should be used, And he went through the process of using these vents properley as it was not explained to me when the fire was fitted last year, I would recommend Alex of Fire & Ash to everybody he is a first class chimney sweep.”
“Alex has swept the chimney for us since 2021, always prompt, polite and super clean in protecting the house from probably the dirtiest job that you can have done. More recently, we took advice from Alex on which log burner to install when we moved into a house with an awful gas fire. Alex’s advice was excellent, further on - we’ve had Alex install a Clock Blithfield 5 burner (it’s amazing!). The attention to detail on the install of the burner, new tiled hearth and our new surround was second to none. Alex priced the work competitively and delivered an amazing job.”
Detailed reviews
These are the individual reviews we hold for Fire & Ash, including the highlights above. The 67 headline total is the review volume reported across public review sources.
Alex responded promptly to my initial enquiry. He did an excellent job and was thorough, courteous and reliable. His good reputation is well earned.
Alex came this afternoon to clear my fire and chimney,as soon as he saw the fire he new straight away what the trouble was because he knows this type of fire back to front, He did an excellent job of cleaning my flu and fire and also explained to me how the the fire clogged up, it was I wasn’t using the air vents as they should be used, And he went through the process of using these vents properley as it was not explained to me when the fire was fitted last year, I would recommend Alex of Fire & Ash to everybody he is a first class chimney sweep.
Alex has swept the chimney for us since 2021, always prompt, polite and super clean in protecting the house from probably the dirtiest job that you can have done. More recently, we took advice from Alex on which log burner to install when we moved into a house with an awful gas fire. Alex’s advice was excellent, further on - we’ve had Alex install a Clock Blithfield 5 burner (it’s amazing!). The attention to detail on the install of the burner, new tiled hearth and our new surround was second to none. Alex priced the work competitively and delivered an amazing job.
Local context
Rated 5.0, in line with the local average for roofers in Sunderland
Across 39 roofers in Sunderland, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Chimney sweep in Sunderland, Tyne and Wear.
Areas served
SunderlandTyne and Wear
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Fire & Ash before you contact them.
Run Cowboy Checker →Good to know
Common questions about Fire & Ash
Is Fire & Ash a legitimate business?
Fire & Ash has 67 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Fire & Ash?
Fire & Ash has 67 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Fire & Ash's reviews are genuine?
Fire & Ash's 67 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Fire & Ash had recent public reviews?
Fire & Ash has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Express Roofing & Guttering
Often reviewed for: Roofing
Known for: Friendly & polite
L. H Roofing
61Trust ScoreGood record, gaps to checkout of 100
251 reviews · Reviewed 8 months ago
David Graham Roofing
52Trust ScoreGood record, gaps to checkout of 100
132 reviews (3 in the last 12 months)
Deneven Building & Roofing Services
48Trust ScoreBuilding a public recordout of 100
86 reviews
A.S.H Roofing
45Trust ScoreBuilding a public recordout of 100
3 reviews