“Came promptly and completed work urgently.”
Public evidence profile
Freshwater Plumbing and Heating
Review quality
No reviews in 12 months
Trust Score
47out of 100
47 out of 100, with a caution: newest review we found is from May 2024. Weigh that age against the score.
- Rated 5.0 from 58 reviews
Newest review May 2024
How this score is worked out
Rating5.0 / 5
Review volume58
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say37 of 60
Independent checks7 of 30
Track record3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Freshwater Plumbing and Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Freshwater Plumbing and Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade58 reviews · 5.0 avg
Highlights
“Richard helped me to decide on what radiator would be best for the bathroom space I have. He fitted the new radiator and explained what he was doing and why. Richard arrived on time & cleaned up well when he had finished. He is friendly, courteous and was happy to answer all the questions I asked. I am very pleased with the finished works!”
“I had a pleasant experience today .The engineer was very friendly/professional/punctual and performed the job at high standard. I wish that every engineer out there to be like the engineer who came today and took care of my boiler!”
Detailed reviews
These are the individual reviews we hold for Freshwater Plumbing and Heating, including the highlights above. The 58 headline total is the review volume reported across public review sources.
Came promptly and completed work urgently.
Richard helped me to decide on what radiator would be best for the bathroom space I have. He fitted the new radiator and explained what he was doing and why. Richard arrived on time & cleaned up well when he had finished. He is friendly, courteous and was happy to answer all the questions I asked. I am very pleased with the finished works!
I had a pleasant experience today .The engineer was very friendly/professional/punctual and performed the job at high standard. I wish that every engineer out there to be like the engineer who came today and took care of my boiler!
Local context
Rated 5.0, above the local average for plumbers in Chatham
Across 31 plumbers in Chatham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Richard arrived on time” · Checkatrade, 30 Apr 2024
“The engineer was very friendly/professional/punctual” · Checkatrade, 29 Apr 2024
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Chatham, Kent.
Areas served
ChathamKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Freshwater Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Freshwater Plumbing and Heating
Is Freshwater Plumbing and Heating a legitimate business?
Freshwater Plumbing and Heating has 58 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Freshwater Plumbing and Heating?
Freshwater Plumbing and Heating has 58 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Freshwater Plumbing and Heating's reviews are genuine?
Freshwater Plumbing and Heating's 58 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.