“Very impressed with the whole experience. We thought the quote was a very fair one. Good communication throughout. Louie and Bob arrived at the stated time and worked extremely hard. Although the job was messy they managed to contain all the earth and their equipment within our very small garden. They left the site immaculate and apart from one small (which they concreted in) you wouldn't know anything had been happening there. We found them both polite and professional and would have no hesitation in using the company again nor in recommending them to others.”
Public evidence profile
McConnell utilities
Credentials & registries
WaterSafe
Trust Score
53out of 100
- Rated 5.0 from 95 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume95
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say40.3 of 60
Independent checks8 of 30
Track record5 of 10
See the independent checks
- Licences and credentials1 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about McConnell utilities
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for McConnell utilities →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade95 reviews
Highlights
“Replaced a leaking supply pipe. Very professional Kept me well informed Kept everything clean”
“I couldn’t be happier with the work Louie carried out at my property. He was on time, efficient, and tidy. I would have hardly known he’d been here, which is in stark contrast to what the water board told me would be involved—lots of mess and hours of invasive work. I would confidently recommend to anyone who needs pipework jobs done, A* service!”
Detailed reviews
These are the individual reviews we hold for McConnell utilities, including the highlights above. The 95 headline total is the review volume reported across public review sources.
Very impressed with the whole experience. We thought the quote was a very fair one. Good communication throughout. Louie and Bob arrived at the stated time and worked extremely hard. Although the job was messy they managed to contain all the earth and their equipment within our very small garden. They left the site immaculate and apart from one small (which they concreted in) you wouldn't know anything had been happening there. We found them both polite and professional and would have no hesitation in using the company again nor in recommending them to others.
Replaced a leaking supply pipe. Very professional Kept me well informed Kept everything clean
I couldn’t be happier with the work Louie carried out at my property. He was on time, efficient, and tidy. I would have hardly known he’d been here, which is in stark contrast to what the water board told me would be involved—lots of mess and hours of invasive work. I would confidently recommend to anyone who needs pipework jobs done, A* service!
Local context
Rated 5.0, above the local average for plumbers in Chatham
Across 31 plumbers in Chatham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “They left the site immaculate” · Checkatrade, 3 Mar 2026
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- 144153
- Source checked
- 26 Jul 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Chatham, Kent.
Services they list
Water Leak Detection
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
ChathamKent
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on McConnell utilities before you contact them.
Run Cowboy Checker →Good to know
Common questions about McConnell utilities
Is McConnell utilities a legitimate business?
McConnell utilities has 95 independent public reviews, rated 5.0 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about McConnell utilities?
McConnell utilities has 95 public reviews, averaging 5.0 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know McConnell utilities' reviews are genuine?
McConnell utilities' 95 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has McConnell utilities had recent public reviews?
McConnell utilities has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is McConnell utilities qualified and accredited?
We hold 1 independently sourced credential for McConnell utilities, including WaterSafe. Each is attributed to the body that issued it in the credentials section. For example, WaterSafe is a UK-wide scheme listing approved plumbers whose work meets the water supply (fittings) regulations.
What does McConnell utilities specialise in?
McConnell utilities lists specialist services including Water Leak Detection. If your job is one of these, look for it in their listed services or ask them to confirm for your project.