“Installation of a new water softener was carried out politely and efficiently by the Friendly Water installer.”
Public evidence profile
Friendly Water
Companies House
Status needs a check
No Trust Score yet
- Rated 5.0 from 823 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Friendly Water
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Friendly Water →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade823 reviews · 5.0 avg
Highlights
“Friendly Water installed a complete Water Softener system, working hard to complete the work within a day and explaining how it worked and how to maintain it efficiently.”
“From start to finish the service was impeccable and extremely friendly from office communications to installation engineer, just fab. Even after service has been prompt and courteous, would highly recommend.”
Detailed reviews
These are the individual reviews we hold for Friendly Water, including the highlights above. The 823 headline total is the review volume reported across public review sources.
Installation of a new water softener was carried out politely and efficiently by the Friendly Water installer.
Friendly Water installed a complete Water Softener system, working hard to complete the work within a day and explaining how it worked and how to maintain it efficiently.
From start to finish the service was impeccable and extremely friendly from office communications to installation engineer, just fab. Even after service has been prompt and courteous, would highly recommend.
Local context
Rated 5.0, in line with the local average for plumbers in West Byfleet
Across 13 plumbers in West Byfleet, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Installation of a new water softener was carried out politely and efficiently by the Friendly Water installer.” · Checkatrade, 21 Nov 2025
“Friendly Water installed a complete Water Softener system, working hard to complete the work within a day” · Checkatrade, 19 Nov 2025
“explaining how it worked and how to maintain it efficiently.” · Checkatrade, 19 Nov 2025
“From start to finish the service was impeccable and extremely friendly from office communications to installation engineer, just fab.” · Checkatrade, 25 Sept 2025
Companies House registration
ActiveCompany status needs a careful check
Friendly Water is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Confirmation statement overdue at Companies House
Legal nameFriendly Water
Company number06247414
Incorporated
Run by2 directors (longest-serving director appointed in 2007)
Official checkOn the public register
AccountsOverdue
Confirmation statementCurrent or not listed
What the flags above mean: they come from the official register and describe the company's current standing. They're worth asking the trader about before you commit. They reflect the registration, not directly the quality of its work.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in West Byfleet, Surrey.
Services they list
PurifiersWater FiltersWater Softeners
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
SurreyWest Byfleet
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab)
- Experience they state: 40 years
- Brands they work with: Kinetico, Brita, Grohe, Frankie, EcoAqua, Omnipure, Abode
Accreditations it displays. Confirm each is current on the official register before you hire:
- Which? Trusted Trader · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
- CIPHE (Chartered Institute of Plumbing & Heating Engineering) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2007 (19 years), according to an independent source, not just their own word.
Website online since2006Company registered2007
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Friendly Water before you contact them.
Run Cowboy Checker →Good to know
Common questions about Friendly Water
Is Friendly Water a legitimate business?
Friendly Water has 823 independent public reviews, rated 5 out of 5. Its registration on Companies House currently needs a careful check (Confirmation statement overdue at Companies House), so weigh the reviews alongside that. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Friendly Water?
Friendly Water has 823 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Friendly Water's reviews are genuine?
Friendly Water's 823 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Friendly Water had recent public reviews?
Friendly Water has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Friendly Water a registered business?
Friendly Water appears on Companies House (company number 06247414), but its registration status needs a careful check. Worth checking: Confirmation statement overdue at Companies House. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Friendly Water specialise in?
Friendly Water lists specialist services including Purifiers, Water Filters, Water Softeners. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was Friendly Water's website registered?
Friendly Water's website has been online since 2006, according to the public domain registry. This dates the website, not necessarily when the business began trading.