“Dave came and fitted a new light. Then the following day my shower failed. Dave came back we ordered the shower and he came and fitted it. Dave is very helpful and friendly and the work was done quickly. On the day he fitted the shower we realised the shower tray was leaking and needed resealing. Dave recommended a colleague and he arrived a few hours later and resealed the shower tray. I would recommend you look no further than Dave and heatelec brilliant service.”
Public evidence profile
HeatElec
Credentials & registries
2 credentials shown
No Trust Score yet
- Rated 4.7 from 49 reviews
- Reviewed 4 months ago
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders49 reviews · 4.7 avg
Highlights
“I’ve had a fantastic experience with HeatElec and wouldn’t hesitate to recommend them. Dave initially came out to carry out a boiler service, which he completed quickly, efficiently, and with no fuss at all. Impressed with his professionalism, I subsequently booked him to install a new consumer unit and carry out an EICR on our older listed property. Once again, Dave was excellent from start to finish—friendly, knowledgeable, and incredibly efficient in his work. What really stood out was how approachable and patient he was. He took the time to clearly explain everything, talk through any issues, and answer all of my questions without ever making me feel rushed. The quality of the work was outstanding, and it’s reassuring to know everything has been completed to such a high standard. I’ll definitely want to use HeatElec again for any future plumbing or electrical work.”
“I had booked Dave for work at my mum's house, she had no hot water and some old storage heaters with issues. Dave found the issues and explained what was needed to be done to get it all fixed and rectified previous work that was not done to standard by someone else. My mum felt comfortable with Dave working in the house and was very happy with the work he had done and he has fixed all issues that he had quoted for. I have now booked Dave in for work at my own house next week.”
Detailed reviews
These are the individual reviews we hold for HeatElec, including the highlights above. The 49 headline total is the review volume reported across public review sources.
Fitted a new light and a new power shower unit
Dave came and fitted a new light. Then the following day my shower failed. Dave came back we ordered the shower and he came and fitted it. Dave is very helpful and friendly and the work was done quickly. On the day he fitted the shower we realised the shower tray was leaking and needed resealing. Dave recommended a colleague and he arrived a few hours later and resealed the shower tray. I would recommend you look no further than Dave and heatelec brilliant service.
EICR
Excellent work from David - EICR inspection then clearly explaining results and options before performing necessary remedial work and issuing completed report. Great communication, prompt and reasonable price. Def recommend.
New Consumer Unit and EICR
I’ve had a fantastic experience with HeatElec and wouldn’t hesitate to recommend them. Dave initially came out to carry out a boiler service, which he completed quickly, efficiently, and with no fuss at all. Impressed with his professionalism, I subsequently booked him to install a new consumer unit and carry out an EICR on our older listed property. Once again, Dave was excellent from start to finish—friendly, knowledgeable, and incredibly efficient in his work. What really stood out was how approachable and patient he was. He took the time to clearly explain everything, talk through any issues, and answer all of my questions without ever making me feel rushed. The quality of the work was outstanding, and it’s reassuring to know everything has been completed to such a high standard. I’ll definitely want to use HeatElec again for any future plumbing or electrical work.
Hot water and Electrical work
I had booked Dave for work at my mum's house, she had no hot water and some old storage heaters with issues. Dave found the issues and explained what was needed to be done to get it all fixed and rectified previous work that was not done to standard by someone else. My mum felt comfortable with Dave working in the house and was very happy with the work he had done and he has fixed all issues that he had quoted for. I have now booked Dave in for work at my own house next week.
Removal of gas central heating system and installation of electric radiators
Dave (HeatELEC) came to our home and discussed the project to help us decide what our needs were and what equipment was needed. He is very friendly and affable and was very helpful with ensuring we got what we needed. Dave and his team of two workers successfully completed the project in four days, which was a day less than estimated. We were very pleased at this. The invoice was as expected from the quote. They had a couple of issues with component supply but Dave persisted with his supplier and resolved the issues. All radiators were installed, as requested. After reflection overnight we changed our mind about the position of one radiator. After discussion with Dave he repositioned and rewired the unit promptly and without issue. Dave and his team were all very friendly and approachable during the work. They kept me up to date on progress and always consulted me on any queries or any decisions that were needed. The quality of their work is excellent and I would recommend HeatELEC to anyone. This is the third job I have used HeatELEC and the biggest. I would definitely use them again.
Read the other 15 detailed reviews on this pageShow fewer reviews
Helpful and knowledgeable
The hot water pressure in my townhouse wasn’t great, which meant I struggled to use the shower on the top floor as the water cylinder was two floors below. After considering a number of options, the easiest and cheapest solution was to install a hot water pump. From the outset, I was very impressed with David’s knowledge and experience. He advised what needed to be done to ensure legal requirements were met. David encountered a few obstacles, which he thought would be an issue, but each time we discussed options until a suitable solution was found. I was provided with a quote before any work was carried out, and he arrived on the agreed date. My property was treated with respect, and he and Alec ensured that everything was cleaned up before they left. I would not hesitate to use HeatElec again.
New Combi boiler
David, from HeatELEC fitted my new gas combi boiler. He looked at the work to be done, emailed a detailed and competitive quote. I am very pleased with the work carried out by David. He was polite and efficient. He explained everything he was doing to me. The work took a shorter time than I was expecting which was great. I highly recommend David and his work.
Bathroom
Pleased with the work, everything went to plan. Builders were tidy and cleaned up at the end of each day. Professional and fast service.
Camera installation
Dave arrived promptly to install an outside camera with lights. He had done some work previously for me so felt I could trust him to do this. We had agreed the type of camera at a previous visit and he arrived with the correct camera. He worked continuously and checked that the camera was working and downloaded onto my phone before he left. The price quoted was reasonable. He left the house clean and tidy and I know I can contact him if I have any problems. I will be contacting Dave again should I need any other electrical work carried out.
Great all round service
Great from start to finish, cannot fault the service. Helpful honest advice and clear communication.
Shower Replacement
After our shower broke we called HeatElec who were quick to come out, diagnose the issue, source the parts required and fit them in a timely manner. We were kept updated throughout the process and were really happy with the work done. Can’t praise HeatElec highly enough.
Persistent problems resolved
This trader has recently made repairs to my toilet, replaced two lots of taps and resolved a leak in the system which had been causing annoyance for some months. He was punctual, easy to contact and efficient. I would be happy to recommend him.
Oven replacement
The new oven was installed promptly and efficiently. The old stove was disposed of to complete the work. The staff involved were unfailingly friendly and polite
Complete bathroom revamp
I would highly recommend heatelec Dave is highly qualified and professional with years of experience and has a team of professionals who have their own trades to start and complete the job under heatelec umbrella. All were very clean and tidy with excellent results. I would highly recommend heatelec
Thermostat not working - no underfloor heating in kitchen.
Dave was very helpful and contacted us very quickly to try and resolve the issue via a video call. Unfortunately that didn't work so he came in person a few days later. He was friendly and professional and sorted the problem for us. We wouldn't hesitate to recommend him and will be using him again in the future.
Nice Guy
We hired Dave for a gas and electric safety check after purchasing a property. He arrived with a coworker Alex and they did a thorough inspection for both. Dave provided detailed guidance in accordance with our specific boiler model and circumstances which has been extremely valuable in considering the plans for our upcoming extension. His advice has definitely given us peace of mind! Dave was a pleasure to have in our home and was happy to explain all his findings and resolutions. We would definitely recommend his services to others and will be booking him again.
Installing storage heaters and replacing faulty main switch
The work carried out was installing storage heaters and replacing a faulty main switch. The work was carried out efficiently on the day agreed and to the agreed schedule and budget. What I found impressive was that when a fault arose, Dave was quick to rectify the fault. He was also efficient, reliable and arrived on time. It's difficult to get reliable workpeople and it has been such a pleasure to find someone I will definitely call upon again should any other problems arise with my plumbing or electrics. I will also be very happy to recommend him to anyone looking for an electrician or plumber.
Excellent job
We were recommended to this company by our next door neighbours as they had used them. We found them to be very efficient and professional at all times. They always turned up when they said they would and were very helpful with any queries when I phoned. We had a new boiler fitted along with valves to all our radiators, a pump and a few other things. We had three people here for the whole day as there was so much to do and it wasn't straightforward as our system is very old and they kept meeting problems. Nothing was too much trouble and they were all very cheerful despite the problems they encountered and just got on with the job in hand. I wouldn't hesitate to recommend them.
Replacement of shower pump.
Our shower pump, which supplied all hot and cold non mains water, would not automatically turn off and thus required replacement. Dave visited to check what was required then arranged a mutually agreeable date to carry the work out. Dave was a very friendly engineer and carried out the work quickly and tidily. He also fitted new isolating valves, which were required due to the old ones in the loft (35 yrs old) not functioning adequately. Was able to pay by credit card contactlessly, very convenient. Some time soon we will have to replace our gas boiler with some sort of electric system, Dave was also happy to discuss his views on this and to advise.
FITTING OUTSIDE SECURITY LIGHT
HeatELEC attended and fitted new light in record time. David acquired the light for me the same day and took time to explain how to use it. He was business like and friendly. I am very happy with the work and will have no hesitation in contacting this company again.
Credentials and associations
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About
For starters, HeatELEC offer gas, electrical and plumbing services all under one roof – not too many people can boast about this. So, you can count on HeatELEC for a multitude of services – from full central heating installation to bathroom installation; boiler installations/servicing to all plumbing work; Car charging installations to Testing and Inspections (EICRs). And more. All handled by an expert who is fully qualified in all these trades. Our Core Beliefs are as follows: Meeting deadlines Maintaining budgets Free quotations Providing exceptional quality Utmost professionalism Meeting client’s objectives Maintaining safety standards Transparency on services when quoting Being a commercial and residential provider Member – NAPIT (National Association of Professional Inspectors & Testers) Gas Safe registered heating engineers and plumbers Part ‘P’ Registered company Registered Age Concern Provider Emergency call-outs Trustmark Approved.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerIn England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations. Confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done. It is your proof the work is safe and compliant, and you will need it if you ever sell.
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Common questions about HeatElec
Is HeatElec a legitimate business?
HeatElec has 49 independent public reviews, rated 4.7 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about HeatElec?
HeatElec has 49 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know HeatElec's reviews are genuine?
HeatElec's 49 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is HeatElec qualified and accredited?
We hold 2 independently sourced credentials for HeatElec, including TrustMark, Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, TrustMark is the government-endorsed quality scheme for work carried out in and around the home.
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