
Public evidence profile
HeatGlow Heating and Plumbing
About HeatGlow Heating and Plumbing
HeatGlow is an independently run, gas safe registered company based in Cardiff. Gareth Jones established HeatGlow in 2014 after 10 years’ experience working in the heating and plumbing trade. HeatGlow offers a range of services which are completed with quality and skilled workmanship and covered by a comprehensive guarantee. HeatGlow prides itself on providing customers with a reliable, friendly and professional service. Why Choose HeatGlow Professional and outstanding service Highly experienced gas engineers with over 25 years’ combined experience All aspects of heating, gas and plumbing covered All work is fully guaranteed Quality after care service Please contact us using the form on the Contact Us page with any inquiry or query that you may have and we’ll get in touch as soon as possible.
What customers say about HeatGlow Heating and Plumbing
Highlights
"Gareth was able to call the next working day to look at our problematic heating which another company had left unresolved. He identified two faults which he explained in clear terms and quoted a reasonable price for fixing. He had both the required parts with him and did all the work within two hours. I shall be using HeatGlow without hesitation for any future heating and plumbing work."
"Fantastic service from these guys. Quote was accurate and competitive and actually listened to what we wanted. Job was completed to a fantastic standard with no fuss or mess. We were only without heating for about 3 hours during the entire install! Would highly recommend HeatGlow and will certainly be using them myself again in the future!"
"Tom from Heatglow carries out an annual boiler service and checks out any other issues I have in my home. Always a quick response when booking the service and the work carried out when promised in a friendly manner. Strongly recommend."
Detailed reviews
Gareth was able to call the next working day to look at our problematic heating which another company had left unresolved. He identified two faults which he explained in clear terms and quoted a reasonable price for fixing. He had both the required parts with him and did all the work within two hours. I shall be using HeatGlow without hesitation for any future heating and plumbing work.
Fantastic service from these guys. Quote was accurate and competitive and actually listened to what we wanted. Job was completed to a fantastic standard with no fuss or mess. We were only without heating for about 3 hours during the entire install! Would highly recommend HeatGlow and will certainly be using them myself again in the future!
Tom from Heatglow carries out an annual boiler service and checks out any other issues I have in my home. Always a quick response when booking the service and the work carried out when promised in a friendly manner. Strongly recommend.
We have used HeatGlow for several years. Initially they provided an excellent repair service for our existing boiler, and have since recommended and installed a new one for which they provide an annual service. A very reliable company who respond promptly to calls, and are prepared to work on the weekend.
Tenants at a rented property were left without hot water when an old boiler broke down. Heatglow replaced the boiler within days. They were professional, communicated the options well and once I decided on the best option got to work straight away. This was 18 months ago and we haven't had any issues with the new boiler.
We have used HeatGlow with Gareth and the Team on numerous occasions. They are always punctual, helpful and very professional in all of the work they carry out. All work is quoted for to ensure that there are no hidden costs and always completed to a very high standard. They have completed various jobs including relocating radiators and pipework, servicing boiler, fixing a leak and plumbing in of appliances. We will certainly be using them in the future and would definitely recommend their work and customer service. Diolch.
We have been using Gareth & Tom for over 5 yrs since Gareth did all the plumbing work for our bathroom. He did an excellent job and since then, he or Tom, comes to service our gas fire and boiler annually. HeatGlow are our go-to guys and I have recommended them to friends who are also delighted, especially our Welsh speaking friends.
Gareth and Tom have serviced our boiler regularly since 2015. Always with efficient and friendly service with a smile. A call out on December 5 for heating failure needed a valve replacement in the boiler. Tom came at the end of a long working day. He had to drive miles across Cardiff during rush hour traffic for the part. Then all the way back , still during rush hour, to do the job, which was a long one, without complaint about either the distance, heavy traffic both ways or his late finish after completing the job. Highly, highly recommended and have recommended to friends who have used them for boilers and bathroom replacement and were equally delighted. So glad a friend recommended them to us. An added bonus that they are Welsh speakers!
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