Heelas Heating & Renewables

Public evidence profile

Heelas Heating & Renewables

Abingdon
4.879 reviews in the current record
Overview

About Heelas Heating & Renewables

Heelas Heating and Renewables is an Oxfordshire plumbing and heating company with environmental awareness and a commitment to providing consistent care to our customers, to our staff and to the environment. We cover a wide range of areas throughout Oxfordshire, covering a 30 mile radius crossing into Berkshire, Buckinghamshire and Wiltshire. To name a few, here are some places we have carried out work in: Abingdon, Didcot, Wallingford, Wantage, Newbury, Oxford, Bicester, Witney, Thame, Aylesbury, Chipping Norton, Faringdon, Watlington, Henley. Heelas Heating and Renewables is a company which prides itself on expertise, awareness and commitment, with an exceptional regard for customer care and for the environment. These qualities are reflected in each of our highly qualified, highly skilled team members.

Public review evidence
Reviews

What customers say about Heelas Heating & Renewables

4.8out of 5
79 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 5.0 avg

Highlights

"I contacted Heelas in mid-January, having previously used them for our annual boiler service. As always they were prompt in getting back to me and arranging a time to look at our faulty boiler. When it transpired we needed to have a new boiler installed, they were great in getting this arranged for us as soon as possible. We literally had the boiler installed the next day. They came in early in the morning, were very respectful of our social distancing wishes, worked tirelessly and had our boiler installed the same day. To be honest I can't fault them and would thoroughly recommend them to anyone who would like to hire a reliable and competent company. Their admin team is lovely too and always super helpful. I wouldn't go anywhere else for our boiler or any other problems. Thank you so much, Dan and the team!"

Customer in OxfordshireWhich? Trusted Traders5.0 rating

"Dan fitted a heating and cooling unit in a home office for us and we are really pleased with it. Works a treat and the whole process went smoothly, nothing was too much trouble and Dan was friendly, trustworthy and seemed very knowledgeable. Feel very reassured that if there are any issues them we can go back any time and get them sorted without issues - invaluable peace of mind, especially for heating! Thanks Dan and team."

Sophie in OxfordshireWhich? Trusted Traders5.0 rating

"Dan Heelas was very helpful during the initial inquiry and provided a very comprehensive breakdown of the work to be done and the work program. Arrangements for the work were agreed at a mutually convenient time and we were happy with the time scal. Richard, the engineer did an excellent job despite some very difficult requirements. The existing system included a tank which we wanted to retain and this required sections of the existing pipework to be changed to allow a fully pumped system to be installed. We also wanted as much of the control gear installed in a cupboard as possible and this he was able to achieve. Richard was always careful to ensure as little disruption as possible and cleaned up each evening. We have been very pleased with the resulting installation and it seems to work as well as promised. Communication with the company has been excellent throughout and we would certainly recommend them."

Customer in OxfordshireWhich? Trusted Traders5.0 rating

Detailed reviews

Customer in Oxfordshire5.0 / 5

I contacted Heelas in mid-January, having previously used them for our annual boiler service. As always they were prompt in getting back to me and arranging a time to look at our faulty boiler. When it transpired we needed to have a new boiler installed, they were great in getting this arranged for us as soon as possible. We literally had the boiler installed the next day. They came in early in the morning, were very respectful of our social distancing wishes, worked tirelessly and had our boiler installed the same day. To be honest I can't fault them and would thoroughly recommend them to anyone who would like to hire a reliable and competent company. Their admin team is lovely too and always super helpful. I wouldn't go anywhere else for our boiler or any other problems. Thank you so much, Dan and the team!

Which? Trusted Traders
Sophie in Oxfordshire5.0 / 5

Dan fitted a heating and cooling unit in a home office for us and we are really pleased with it. Works a treat and the whole process went smoothly, nothing was too much trouble and Dan was friendly, trustworthy and seemed very knowledgeable. Feel very reassured that if there are any issues them we can go back any time and get them sorted without issues - invaluable peace of mind, especially for heating! Thanks Dan and team.

Which? Trusted Traders
Customer in Oxfordshire5.0 / 5

Dan Heelas was very helpful during the initial inquiry and provided a very comprehensive breakdown of the work to be done and the work program. Arrangements for the work were agreed at a mutually convenient time and we were happy with the time scal. Richard, the engineer did an excellent job despite some very difficult requirements. The existing system included a tank which we wanted to retain and this required sections of the existing pipework to be changed to allow a fully pumped system to be installed. We also wanted as much of the control gear installed in a cupboard as possible and this he was able to achieve. Richard was always careful to ensure as little disruption as possible and cleaned up each evening. We have been very pleased with the resulting installation and it seems to work as well as promised. Communication with the company has been excellent throughout and we would certainly recommend them.

Which? Trusted Traders
Halcyon in Oxfordshire5.0 / 5

We chose this company because of the reviews here and recommendations by neighbours. We were very impressed by the professionalism of the initial assessment and also by the team that did the work. Everything was done on time and the team were careful, friendly and helped sort slight unexpected problems with no fuss. We would highly recommend them especially if you live locally.

Which? Trusted Traders
Customer in Oxfordshire5.0 / 5

Heelas installed our boiler 9 yrs ago. Since that time we have had the best of service support from them. It may not always need a call-out. Sometimes a text or call will fix the issue, but Dan and his team have proved exceptionally helpful with even the most trivial or critical of issues. We tried moving to the manufacturer of our boiler for service but came straight back to Heelas within a few months because they have been reliable and professional at every turn. The alternative was not by any means. If you want a local professional who will take care of things for you and not let you down ….this is the company to go for.

Which? Trusted Traders
Philip in Oxfordshire5.0 / 5

Heelas have already installed 2 x Worcester bosch gas boilers here and visit annually to service them. This 3rd boiler has been to replace an ageing boiler in an extension. As in the past the work was completed professionally and on schedule. There were no issues and the excellent team were most courteous and kept me up to date on progress and always asked my preference on points of detail. I have no hesitation in recommending Dan Heelas' company.

Which? Trusted Traders
Nigel in Oxfordshire5.0 / 5

Heelas Heating and Renewables have been looking after our boilers (house and pool) and our supplemental solar heating systems (house and pool) for a number of years. We have been very impressed by the friendly, efficient and thoughtful service provided by Heelas Heating in all areas. Latest work, that was largely completed today (9/12/21), was the upgrading of our house gas boiler and associated fittings and fitments.

Which? Trusted Traders
Lesley in Oxfordshire5.0 / 5

Heelas came to replace The Boiler. They dismantled and disposed of the existing boiler, cleanly and efficiently. They then installed, tested and delivered a working boiler. It was achieved to schedule and budget, we were delighted about this. Heelas stood out because of their efficiency, cleanliness and obvious knowledge. They kept us up to date of progress and even when there was a small hitch was able to reassure that everything would be fine, which it was. We would have no hesitation in recommending Heelas in the future. We are also delighted they will be servicing our boiler going forward! Well done to everybody involved.

Which? Trusted Traders
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