Public evidence profile · Checked June 2026

HomeTechWare

Security systems / CCTVLondon5.050 reviews · 2 independent public sources
Credentials & registries
Which? Trusted Traders
Trust Score
55out of 100
Good record, gaps to check

55 out of 100, with a caution: newest review we found is from October 2019. Weigh that age against the score.

  • Rated 5.0 from 50 reviews across 2 review sources
  • 1 credential shown

Newest review October 2019

How this score is worked out
Rating5.0 / 5
Review volume50
Independent sources2 independent public sources
Credentials1 credential shown

How this score is made up

What customers say38.2 of 60
Independent checks12.1 of 30
Track record4.8 of 10
See the independent checks
  • Licences and credentials0.7 of 8.3
  • Ways to reach them8.3 of 8.3
  • Reviewed on more than one site3.1 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work0 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
50 reviews in public evidenceReviewed on public review sources since 2019Most recent review Cross-checked across 2 review sources
Customers often mention
  • HelpfulMentioned in 26% of reviews we've read
  • ProfessionalMentioned in 26% of reviews we've read
Where these reviews are published
  • Checkatrade9 reviews · 4.9 avg
  • Which? Trusted Traders41 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for HomeTechWare, including the highlights above. The 50 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Immediate response

My power was out due to flooding Sam immediately fixed essential parts and offered to sort out the rest the next day

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

A highly skilled team

Home TechWare have been doing electrical/tech jobs for us for a number of years now and their work has been consistently outstanding. They're patient and find solutions to every problem - and won't stop until they've found them! They're immensely knowledgeable about tech but never use this knowledge to intimidate, only to help (they explain clearly what they think needs doing, and what not to waste money on). They're pleasant to have around and clear up after. We found them through Trusted Traders (for which, thanks) and cannot recommend them highly enough. Really excellent.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Berkshire
Customer recommends this business

Great electricians - Thorough and reliable.

I'm delighted I used Which ? to find a tradesmen I could trust for work on a London flat for rental . HomeTechWare were local to the flat and and able to fit around my timescale. They fitted a new fuse board and checked and updated the electrics throughout. They were helpful and knowledgeable, and I'm now confident the tenants have a safe home. They have a wide skill base so we will definitely use them for any future work. Thank you to Sam and the team.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Highly recommended

Excellent service and a high-quality installation at an affordable price. Sam has been super helpful all the way and now, after over six months of use, I am still very happy with the system in place. I would definitely recommend Home Techware.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Essex
Customer recommends this business

Amazing customer service

I recently required a service diagnostic for my desktop, and from the moment I reached out, Sam could not have been more helpful. His responsiveness was impressive, providing assurances and clear communications right when needed. Sam was exceptional in handling my case. His follow-up was rapid, ensuring that no query went unanswered and every concern was addressed promptly. The customer service I received from the team was top-notch, making it clear that this team values their clients and prioritizes swift, effective solutions. I am beyond satisfied with the thorough support and would definitely use their services again. Highly recommended!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this page
Customer in Greater London
Customer recommends this business

Great work

Home Tech Ware wall mounted my Tv. I am very satisfied with the result. All cables are hidden. They cut through a wallpaper without leaving any damage. They replaced my old PC with a better system according to my needs. I appreciated Sam's advice. He is an expert in this field and took his time to explain me everything.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great company and would recommend!

I originally wanted to use Hometechware just prior to the pandemic and unfortunately needed to use someone else. Thankfully they were happy to come and sort out the sins of another company and Pshemek and horatio took a great deal of pride in their work - quite rare these days! The attention to detail from Sam coupled with his enthusiasm was extremely refreshing. I would thoroughly recommend this company and have already passed their details onto others. Great work guys ⭐️⭐️⭐️⭐️⭐️

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great company

HomeTechWare recently installed a full intruder alarm, including several extras (motion sensors, spotlights, panic alarms, asset alarms). The whole installation was quick and efficiently carried out and reasonably priced. The aftercare is great - there is always someone at the end of the phone for follow up help and queries. Many thanks to Sam and the team.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

House alarm system fitted recently by HomeTechWare

HomeTechWare recently installed an alarm system in our house. It is simple (as requested) and has proved very easy to use either manually or via their app. Very impressed with both service and system; I was able to turn the alarm on and off from a hotel room in Japan! We’ve never had a house alarm before so were rather unsure. Sam and the team were very helpful and efficient throughout.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Greater London
Customer recommends this business

Excellent aftercare

We had work down on various things in our house by this company one year ago including some outside lights. One year later the lights started to trip. Sam’s team came back, even though the one year guarantee had just expired and fixed the problem for no charge. Very impressed by the aftercare service.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Julia in Greater London
Customer recommends this business

Really polite, helpful and good at explaining problems and solutions

I called out Sam to fix an intercom in a tenanted property. It's the first time I have used this company. He gave a really competitive price for the repair and advised that the system is taking in water. I asked for quotes for replacing like for like (audio) and also for a video system. The quotes came really quickly and he explained the differences and answered all my questions on a follow up call. I think that is excellent customer service. Very happy. I would highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Brilliant rescue after computer crashes

Home TechWare saved me after two technical crashes in a short space of time. First, I mistakenly wiped most of the data off my smartphone in February 2023, and then (separately) soon afterwards my pc crashed and I lost most files and data there too. In each case, Sam worked closely with me to restore what I needed for my job, working remotely on my mobile, but intensive work over several days was needed on the computer. Sam came down to south London to pick the pc up from my house, and he drove down to return it several days later. Basically his firm fixed everything I needed, and they've arranged for my files to be backed up in future. Throughout they kept me calm as they worked to restore capacity. The financial cost has been reasonable too considering the work they've put in. I'm very satisfied with the results, and highly recommend this firm.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Theresa in Greater London
Customer recommends this business

GREAT SERVICE

When my computer crashed and wouldn't start again, Sam and his team were amazingly efficient - and fast - in restoring it back to health. It was collected within a couple of hours and returned the end of the next day. Their communication was also terrific throughout the time. Highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great, thoughtful service

I had a bathroom fan that needed repair and a light I thought was faulty (but was not). And then, shortly afterwards, my old washing machine shorted out my electrics. Sam and his team were incredibly efficient and helpful not only in sorting out the fan (a simple job for them, swiftly done) and then when I didn't know at first that the washing machine was causing the problem with my electrics they helped me figure that out: Sam took time to talk to me on the phone and find the solution. They have also advised me on which new washing machine to buy (I have also of course looked at Which, but then consulted with Sam). In the course of checking out my light, one of Sam's team accidentally broke part of the fitting, not at all his fault, it was ceramic and easily done, and HomeTechWare replaced the fitting incredibly quickly at no cost to me, it was done without question. I absolutely recommend this firm.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent knowledge and service

We contacted HomeTechWare after seeing their great reviews on Which Trusted Trader. We were not disappointed. Sam and his team were friendly, knowledgeable and extremely helpful. They bent over backwards to make sure we got what we wanted. We needed to relocate our modem and switch equipment and install networking sockets around the house. They made an initial site visit, working with us to find good solutions, then provided a fully itemised quote. They didn't try to aggressively up-sell and completed the work on time and to the agreed quote. They were also very reasonable and accommodating with the additional work we asked for on the day. They were extremely pleasant at all times and I would recommend them highly.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great service and top quality standard of work

HomeTechWare changed replaced an intercom system for me recently. Sam and the team provided fantastic customer service and best in class technical expertise. The team are clearly experts in what they do and I felt I can fully trust them to change my intercom system. The quote they provided was accurate and there were no nasty surprises. I would highly recommend HomeTechWare.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent communication and service

Needed a bathroom fan and outside duct/vent installed in our house. Sam and his team were one of the few electricians we called who were willing both to do electrical work and minor building work to cut holes and a vent fan through the ceiling and outside to the nearby wall. Sam called back quickly following my initial call, spent a lot of time explaining the different options and communicated well in between getting a quote and fixing a date for installation. Unfortunately, the extractor unit failed several months following but Sam’s team came round to replace free of charge. Excellent service from this firm, and we have recommended this company to our friends living nearby.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Great service

This was only a small job but I was impressed by the professionalism. My email was responded to very promptly and I was updated on timings, which was very helpful. The guys who came were quick efficient and actually very funny. Wouldn’t hesitate to recommend and use them again. And very reasonably priced compare to other quotes.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Anya in Greater London
Customer recommends this business

There's a reason they have 5 stars!

Sam and his team (especially Pshemek) were from start to finish professional, reliable, open and brilliant. They not only fitted us a new alarm system but they fitted us new lights, new sockets and gave our new house the once over to confirm our EICR was done correctly. Sam is a great communicator and made the whole process understandable to us. Pshemek is also very professional and explained everything he was doing throughout. Overall, I would never hesitate to recommend Home TechWare to anyone and it gives us great relief that we have a trusted company we can call on if we have any issues in the future (although fingers crossed not!).

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Super professional and helpful

These guys helped us replace a few radiators and helps with a fixing a complex problematic boiler issue. The level of professionalism and punctuality is not something I have seen before for this type of work. They are also very pleasant to deal with.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for security systems / cctv in London

Across 112 security systems / cctv in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

From customer reviews

What customers consistently say

Recurring themes from 34 customer reviews across 2 review sources. Analysis updated 16 Aug 2026.

Respectful and tidy in your home: They worked tidily and thoroughly, and took care to explain what they were doing. · Which? Trusted Traders, 20 Oct 2020

Clear communicationQuoted from 3 reviews

His responsiveness was impressive, providing assurances and clear communications right when needed. · Which? Trusted Traders, 27 Nov 2024

Their communication was also terrific throughout the time. Highly recommend. · Which? Trusted Traders, 9 Feb 2023

Sam is a great communicator and made the whole process understandable to us. · Which? Trusted Traders, 16 Apr 2021

Good problem solvingQuoted from 2 reviews

They're patient and find solutions to every problem - and won't stop until they've found them! · Which? Trusted Traders, 27 Aug 2025

They overcame any difficulties that they encountered quickly and efficiently and were meticulous in their attention to detail · Which? Trusted Traders, 19 Feb 2020

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

14 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Fuse Boards (Consumer Units)

Electric Vehicle (EV) Chargers

Smart LED Lighting

Smart Security Alarms

Intruder Alarms

Entry Systems

Smart CCTV

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8am–5pm
Saturday
9am–3pm
Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

HomeTechWare is a London based service company that works with everything from changing a bulb to installing a new power socket to working with sophisticated smart home automation and security solutions and much more. We are NICEIC Approved Contractors, NICEIC Domestic Installers, TrustMark Accredited and proudly Which? endorsed. We provide professional results fast and our aftersales support is second to none. We cover... -Electrical/Plumbing/General Works: -Smart Technology -Audio/Video -Networks -Intruder/Burglar Alarms, CCTV, Access Control/Entry Systems/Intercoms

Services they list

Alarms / SecurityElectrical installationsElectrical testing servicesFuse boardsLandlord safety certificatesOutdoor electrical wiringRewiringBurglar alarm systemsIntercom systemsCCTV & video equipmentEmergency lightingLED lighting

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

Greater LondonLondon

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Facebook (opens in new tab)

  • Emergency availability: Rapid response emergency services
  • Areas served: London
  • Brands they work with: Pyronix, Amazon

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.

Want an extra legitimacy check? Run the Cowboy Checker on HomeTechWare before you contact them.

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Good to know

Common questions about HomeTechWare

Is HomeTechWare a legitimate business?

HomeTechWare has 50 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about HomeTechWare?

HomeTechWare has 50 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know HomeTechWare's reviews are genuine?

HomeTechWare's 50 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is HomeTechWare qualified and accredited?

We hold 1 independently sourced credential for HomeTechWare, including Which? Trusted Traders. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Traders is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

What does HomeTechWare specialise in?

HomeTechWare lists specialist services including Alarms / Security, Electrical installations, Electrical testing services, Fuse boards, Landlord safety certificates, Outdoor electrical wiring. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does HomeTechWare cover?

They state on their own website that they cover London. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

How long has HomeTechWare been trading?

HomeTechWare has been reviewed on public sources since 2019.