"We had a leak coming from our hot water cylinder. Ian replaced with a newer type and upgraded our whole system. He made the whole process easy and explained everything step by step. I can’t recommend him and his team enough!"
I
Public evidence profile
Ian Smith Plumbing
Public profile launch summary
Launch summary
Ian Smith PlumbingVerified plumber in Hook, Hampshire, rated 9.88/10 from 93 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Ian provided his usual first class service. Professional, helpful, punctual and friendly. We highly recommend him."
"Ian has been excellent to work with throughout a stressful bathroom project. He was punctual, courteous and calm in helping to address the immediate major water leak; directly supported the provision of details and specifications to enable a successful house insurance claim and provided guidance on suitable options for a complete bathroom refit. Across the project, he has been responsive, supportive, honest, transparent and professional. He ensured his team was well briefed and that they followed his lead in terms of customer focus. I highly recommend Ian to potential customers."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review29 Jan 2026
We had a leak coming from our hot water cylinder. Ian replaced with a newer type and upgraded our whole system. He made the whole process easy and explained everything step by step. I can’t recommend him and his team enough!
Ian provided his usual first class service. Professional, helpful, punctual and friendly. We highly recommend him.
Ian has been excellent to work with throughout a stressful bathroom project. He was punctual, courteous and calm in helping to address the immediate major water leak; directly supported the provision of details and specifications to enable a successful house insurance claim and provided guidance on suitable options for a complete bathroom refit. Across the project, he has been responsive, supportive, honest, transparent and professional. He ensured his team was well briefed and that they followed his lead in terms of customer focus. I highly recommend Ian to potential customers.
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Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
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Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
We had a leak coming from our hot water cylinder. Ian replaced with a newer type and upgraded our whole system. He made the whole process easy and explained everything step by step. I can’t recommend him and his team enough!
Ian has been excellent to work with throughout a stressful bathroom project. He was punctual, courteous and calm in helping to address the immediate major water leak; directly supported the provision of details and specifications to enable a successful house insurance claim and provided guidance on suitable options for a complete bathroom refit. Across the project, he has been responsive, supportive, honest, transparent and professional. He ensured his team was well briefed and that they followed his lead in terms of customer focus. I highly recommend Ian to potential customers.
Ian provided his usual first class service. Professional, helpful, punctual and friendly. We highly recommend him.
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