“Alex was absolutely brilliant from start to finish. We had an awkward tap that simply wasn’t running properly and had been causing us ongoing frustration. Alex quickly diagnosed the issue and explained clearly what was going wrong. He worked efficiently and confidently, clearly drawing on a wealth of experience. What really stood out was the practical advice and recommendations he offered to prevent future problems – it was obvious he genuinely cares about doing a thorough, long-lasting job rather than just a quick fix. He was punctual, professional and extremely helpful throughout. The tap is now working perfectly. I would not hesitate to recommend Alex to anyone looking for a reliable and knowledgeable plumber. A first-class service”
Public evidence profile
Home
Credentials & registries
TrustATrader Approved
No Trust Score yet
- Rated 4.9 from 726 reviews
- 22 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader726 reviews · 4.9 avg
Highlights
“Very pleased with Alex the plumber seems very knowledgeable & got job done in bathroom”
“I have used Alex before and again today. He is very punctual and arrived within 2 hours of my call and completed the work I needed. Extremely pleased with his work and would highly recommend him to anyone.”
Detailed reviews
These are the individual reviews we hold for Home, including the highlights above. The 726 headline total is the review volume reported across public review sources.
Used Alex again for a leak in our attic and again he was quick and efficient and great to deal with- much appreciated
Alex was polite and personable and arrived an hour after my call on a Sunday. He diagnosed and sorted out a leak stemming from a shower pump unit in our loft and offered sensible advice on another leak problem with a shower cubicle. Tidy worker. Recommended.
Alex attended my property at short notice and gave an instant quote after assessment. He returned on the next working day and completed the work in a quick and tidy fashion. The total cost matched the original quote. I was really happy with the responsiveness and service.
Excellent workmanship, clean and tidy, very knowledgeable on all plumbing matters. Two small jobs were completed first, then an existing shower pod was removed and a new (much better shower) installed. Very pleased with all his work, can highly recommend.
Very pleased with Alex. Punctual, efficient and very approachable. I am very happy with the work Alex did to replace the kitchen sink tap which had broken off. In fact, my sink works even better than it did before as it is now more powerful which is a pleasant surprise. When Alex had finished, he made sure to leave behind his contact details and told me he would be happy to come back if any further plumbing occurs. Alex was very courteous all throughout his time. I would be happy to use him again in the future and I would recommend him to a friend. Overall, very positive.
Read the other 10 detailed reviews on this pageShow fewer reviews
We had a leak in the flexible toilet pan connector, not good, I checked through for a reputable plumbing company and thankfully found this company and Alex, he arranged to come and repair after giving me a quote for the work concerned. Alex arrived bang on time I found him to be friendly,polite,knowledgable and a very clean and tidy worker also very informative with advice about the best route to take to avoid this happening again. His costs were fair and very competitive and we have already asked him to quote to change some kitchen taps, needless to say we will now always call on Alex first and recommend him to all our friends and family.
Alex oozes knowledge, he replaced sink and taps but went to the extra effort of adding isolation valves. He arrived exactly when he said, to look at what was needed and quoted a fair price. The job was done with ease but was very clear if there were any issues just let him know. Genuine, nice to find trades people who are not trying to rip customers off. Would highly recommend Alex.
Alex fixed a leaking toilet. He explained everything that he found wrong and what was needed to fix it. He was polite and tidy and I will ask him back to replace 2 taps.
Alex was incredibly helpful and fast in getting everything I needed fixed! I will be using him every time
Had an issue with leaking mains stopcock and a leaking pipe in bathroom, I called Alex and he sorted it all out the next day. He is very knowledgeable and had all the parts required on his van. He was quick and repairs were of a high standard. I would be very happy to recommend his services and will use him again if needed.
Replaced a leaking sink trap. Was very punctual and fixed the problem.
Delighted with the work Alex did for us. Good value, great skill.
Alex did a professional job in difficult circumstances and I will definitely use this company again and recommend to all my friends and family 👍
Alex was friendly, professional and very efficient.
Alex installed a new Aqualisa shower and new bath taps at my 90yr old mother's house. Alex is quite simply a wonderful plumber with a wealth of experience. He will very patiently answer all your questions. He is a very clean worker, does not leave any mess and above all he goes above and beyond to complete a really good job. I would thoroughly recommend this guy and will certainly be using him again in the future.
Local context
Rated 4.9, above the local average for plumbers in Bromley Kent
Across 31 plumbers in Bromley Kent, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Credentials and associations
1Credentials and memberships
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Sources
1 named public sourceWhere this information comes from
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Review sources
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About
Immediate Plumbing and Drainage Solutions** are a family run company with over 20 years experience in the plumbing trade. City & Guilds Qualified and...
Independent checks
About this business
Recently reviewed22 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Home
Is Home a legitimate business?
Home has 726 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Home?
Home has 726 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Home's reviews are genuine?
Home's 726 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Home had recent public reviews?
Home has 22 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Home qualified and accredited?
We hold 1 independently sourced credential for Home, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
How long has Home been trading?
Home has been reviewed on public sources since 2013.