KindWater Water Softeners

Public evidence profile

KindWater Water Softeners

Woodbridge
4.9285 reviews in the current record
Overview

About KindWater Water Softeners

KindWater’s experienced team is led by a former industry association Chairman and we have successfully installed thousands of water softeners. We are large enough to be professional, small enough to take a personal care. Which is why our customer satisfaction surveys consistently show 60% delighted, 36% pleased, 4% satisfied and 0% unhappy.

Public review evidence
Reviews

What customers say about KindWater Water Softeners

4.9out of 5
285 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 0.2 avg

Detailed reviews

Customer in Suffolk0.3 / 5

After over ten years of use our rental water softener gave up the ghost. Jamie came and installed a brand new replacement in less than an hour. He arrived at the time agreed and carried out the work flawlessly. Excellent service, I would recommend without hesitation. Great customer service.

Which? Trusted Traders
Customer in Suffolk0.3 / 5

Barry serviced our water softener when we moved in two years ago. He was honest that the unit was probably reaching the end of its useful life, and he gave us the options available for a new unit. We chose the Kinetico Premier Compact as there was a generous £300 discount. Barry installed it quickly and left the kitchen clean and tidy afterwards. Two months later, we are delighted with our purchase. The softer water is noticeable, and we use fewer products (shampoo, etc.). The most satisfying improvement is not having to use descaler on the shower cubicle every few days!!

Which? Trusted Traders
Customer in Suffolk0.0 / 5

Jamie visited us to provide us with a no obligation quote. We had previously had a company round to look at our water softener which wasn’t working and they charged us a £100 fee - unless we bought a new water softener from them - they then provided us with a quote for a very high-end expensive water softener. A friend recommended Kindwater and we have been very impressed with their fast and efficient service. We had also been meaning to replace our leaking kitchen tap which Jamie also changed for us. Jamie has done an excellent job and explained thoroughly how everything works and we will be recommending this company to friends and family in the future.

Which? Trusted Traders
Customer in Essex0.0 / 5

Jamie fitted out new premier compact water softener with a drinking tap and filter. We are very happy we choose kind water for our water softener, Very easy to deal with and we even got some extra free salt to get us up running. Thank you to team and Jamie at kindwater.

Which? Trusted Traders
Customer in Essex0.3 / 5

The service from Kindwater was excellent from start to finish. So professional. Everything was done on schedule. Jamie was so helpful & explained everything in detail. The aftercare they offer is great. Would definitely recommend this company so impressed

Which? Trusted Traders
Customer in Suffolk0.3 / 5

From start to finish Jamie, Daniel and Kindwater were easy to use. Had great communication. Zero pressure. Booked an appointment to install. Jamie did it in a couple of hours and now I have all the benefits. Super work. Solid company.

Which? Trusted Traders
Customer in Suffolk0.3 / 5

Jamie met with several difficulties re turning water off b4 installing water softener. He was patient and professional at all times. He was able to explain how our system worked. He swept and tidied. He went above and beyond.

Which? Trusted Traders
Customer in Suffolk0.3 / 5

Jamie fitted water softener, he was polite, efficient and explained everything in lay-man terms. Daniel from their office was also very polite and friendly.

Which? Trusted Traders
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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

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0

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Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
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PassedReviews 100+

285 reviews with a 4.9 average rating.

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Phone listed: 01728 746 764.

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