“I contacted Martin to fix a leak in my downstairs shower room. Martin came out to assess the job promptly and fixed the leak later the same day. Martin was reasonably priced and kept to the quote he had given for the work. He is very professional and knowledgeable. Martin and his colleague Mark worked hard to get the job done. They were polite, friendly and left the place clean and tidy. I have no hesitation in recommending Kirchin & Sons. I will absolutely be using them again. Thanks again Martin”
Public evidence profile
Kirchin & Sons
Credentials & registries
TrustATrader Approved
Trust Score
71out of 100
- Rated 4.9 from 400 reviews
- 4 reviews in the last 12 months
How this score is worked out
Rating4.9 / 5
Review volume400
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say50.3 of 60
Independent checks10.9 of 30
Track record10 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work2.1 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Kirchin & Sons
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Kirchin & Sons →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader400 reviews · 4.9 avg
Highlights
“Martin did an excellent job installing my new sink and tap, along with sourcing both sink and tap, which I requested. I was given a quote and description of the items prior to the work being started. Upon completion, the area was fully tidied and the old items were taken away”
“Great job fitting new cylinder! Good service from enquiry through to completion of works. Would highly recommend.”
Detailed reviews
These are the individual reviews we hold for Kirchin & Sons, including the highlights above. The 400 headline total is the review volume reported across public review sources.
Martin was prompt, efficient and technically very good, especially dealing with a complex drainage situation where a wrong move could have been bad. Would absolutely use him again.
Martin was very quick to respond to a gas fire/gas leak and attended at short notice. He gave us options and even took away the unwanted parts. He was very knowledgeable and helpful. Very grateful for him making our home safe. Thank you!
Very professional and tidy
Martin was brilliant and called me back within 10 minutes of my voicemail. I wasn’t a scheduled appointment but he came to my home 30 minutes before his first of the day and fixed our toilet that was leaking water constantly! Definitely call again in the future!
Martin did a superb job of removing and reinstalling shower very polite and very tidy would definitely use again
Read the other 10 detailed reviews on this pageShow fewer reviews
I called Martyn out to fix an emergency leak where water was coming through my ceiling. It was not an easy job but he was diligent in locating the source of the leak and successfully sorted out the problem. He was friendly and efficient and I would have no hesitation in using him again / recommending him.
Brilliant service, efficient and professional. Highly recommend
Martin came recommended by a family member. I explained what I needed, we discussed the approach and cost, set a date, Martin arrived punctually and did everything he agreed to do within the agreed timescale and cost - no nonsense, exactly what I like. I'm very happy with the work quality, his attention to detail and cleanliness/tidiness. A really nice, honest guy who gets the job done. I would have no hesitation to recommend Martin for any plumbing/central heating work.
Martin initially came to replace our bath with a walk in shower. We were so impressed with the job that he did, his problem solving can-do attitude and efficient workmanship we asked if he could fit a downstairs toilet into the under stairs cupboard. He returned promptly and did a great job to an excellent standard. He was reliable, tidy, considerate & hard working. Nothing was too much trouble, even an old 1930’s house with all its quirks! Martin kept us well informed throughout also offering good advice and useful suggestions. Would definitely recommend Kirchin & Sons. Thank you again.
Martin was quick to respond to our plumbing issue and very friendly. He worked with me being out of the country and arranging payment. I would definitely recommend him and will use his service again in the future if the need arises. The work he did looks fantastic!
Our plumbing problem turned out to have a number of issues. I was impressed by the way Martin went the extra mile to resolve these issues as quickly as possible.
Very helpful and acted quickly to our request for a new boiler, Martin worked in a clean tidy manner and we are very pleased with the work done . Will definately be using them again for all our plumbing & servicing needs .
Martin rearranged his schedule to squeeze my work in. Very happy with the work and would definitely recommend to anyone. Many thanks.
Martin was brilliant always on time and nothing seemed to much trouble. The work was done to a very high standard and we would recommend Kirchin and sons for any work
We originally called out Kirchin & sons to deal with a suspected plumbing leak. Martin Kirchin arrived and showed us that we had a cracked cistern and shut off the water flow stopping the leak. He declined payment as he said that it was such a trivial issue. We were very impressed. Subsequently we chose a new cistern and water closet assembly and decided that we would like Martin to do the installation work which he completed entirely to our satisfaction. We found him to be reliable and clean (taking off his shoes before entering the house) and he seemed to work carefully and professionally. We would have no hesitation in employing him again.
Local context
Rated 4.9, in line with the local average for plumbers in Hemel Hempstead
Across 114 plumbers in Hemel Hempstead, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on TrustATrader.
“Martin did an excellent job installing my new sink and tap, along with sourcing both sink and tap, which I requested.” · TrustATrader, 6 Dec 2025
“Martin did a superb job of removing and reinstalling shower very polite and very tidy would definitely use again” · TrustATrader, 7 Sept 2024
“He returned promptly and did a great job to an excellent standard.” · TrustATrader, 7 Aug 2024
“They were polite, friendly and left the place clean and tidy.” · TrustATrader, 17 Dec 2025
“Upon completion, the area was fully tidied and the old items were taken away” · TrustATrader, 6 Dec 2025
“Very professional and tidy” · TrustATrader, 20 Sept 2024
“Martin was prompt, efficient and technically very good, especially dealing with a complex drainage situation where a wrong move could have been bad.” · TrustATrader, 27 Sept 2024
“It was not an easy job but he was diligent in locating the source of the leak and successfully sorted out the problem.” · TrustATrader, 5 Sept 2024
“We were so impressed with the job that he did, his problem solving can-do attitude and efficient workmanship” · TrustATrader, 7 Aug 2024
“Martin kept us well informed throughout also offering good advice and useful suggestions.” · TrustATrader, 7 Aug 2024
“We found him to be reliable and clean (taking off his shoes before entering the house) and he seemed to work carefully and professionally.” · TrustATrader, 11 Oct 2023
“His advice has been comprehensive and professional, highlighting three possible options in order of total cost.” · TrustATrader, 28 Sept 2023
“Martin was reasonably priced and kept to the quote he had given for the work.” · TrustATrader, 17 Dec 2025
“He declined payment as he said that it was such a trivial issue. We were very impressed.” · TrustATrader, 11 Oct 2023
“His quote was quite accurate and detailed, also in terms of time required.” · TrustATrader, 28 Sept 2023
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Kirchin & Sons has been vetted and approved by TrustATrader. Covering All areas.
See their recent work
From their own website
See their recent work
See their work: Photo gallery (opens in new tab) · Facebook (opens in new tab)
Completed work
46 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Independent checks
About this business
Recently reviewed4 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2011 (15 years), according to an independent source, not just their own word.
First public review2011Website online since2017
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Kirchin & Sons before you contact them.
Run Cowboy Checker →Good to know
Common questions about Kirchin & Sons
Is Kirchin & Sons a legitimate business?
Kirchin & Sons has 400 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Kirchin & Sons?
Kirchin & Sons has 400 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Kirchin & Sons' reviews are genuine?
Kirchin & Sons' 400 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Kirchin & Sons had recent public reviews?
Kirchin & Sons has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Kirchin & Sons qualified and accredited?
We hold 1 independently sourced credential for Kirchin & Sons, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Kirchin & Sons' website registered?
Kirchin & Sons' website has been online since 2017, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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