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Public evidence profile

MAC Appliance Care

Esher
5.0314 reviews in the current record
Overview

About MAC Appliance Care

Verified appliance services / repair in Esher, Surrey, rated 5.0 out of 5 from 314 reviews on Checkatrade.

Public review evidence
Reviews

What customers say about MAC Appliance Care

5.0out of 5
314 reviews in the public recordCross-checked across 1 source
Checkatrade3 reviews · 5.0 avg

Highlights

"I had a malfunctioning dishwasher, turned out to be a faulty drainage system. Tom arrived a few minutes early, was very friendly (giving good advice for the future) and solved the problem swiftly, and all for a reasonable cost!"

AnonymousCheckatrade5.0 rating

"Tom was very professional and personable - he communicated very promptly and clearly. He quickly discovered the problem with our fridge/freezer and gave us very helpful, honest advice about the pros and cons of paying for a repair Vs a full new replacement. He took the time to explain in detail what was faulty. He also recommended brands if we were to get a replacement. Tom went above and beyond, giving a lot of advice that wouldn't in any way benefit him. I wouldn't hesitate to hire him again."

AnonymousCheckatrade5.0 rating

"Tom did a brilliant job repairing our dishwasher - he communicated well, arrived promptly and did the work to a high standard. I would definitely have him back for any other work."

Thomas SCheckatrade5.0 rating

Detailed reviews

Showing the 3 reviews we hold full text for. The 314 headline total is the review volume reported across MAC Appliance Care’s source profiles.

Anonymous5.0 / 5 · 25 Feb 2026

I had a malfunctioning dishwasher, turned out to be a faulty drainage system. Tom arrived a few minutes early, was very friendly (giving good advice for the future) and solved the problem swiftly, and all for a reasonable cost!

Checkatrade
Anonymous5.0 / 5 · 7 Feb 2026

Tom was very professional and personable - he communicated very promptly and clearly. He quickly discovered the problem with our fridge/freezer and gave us very helpful, honest advice about the pros and cons of paying for a repair Vs a full new replacement. He took the time to explain in detail what was faulty. He also recommended brands if we were to get a replacement. Tom went above and beyond, giving a lot of advice that wouldn't in any way benefit him. I wouldn't hesitate to hire him again.

Checkatrade
Thomas S5.0 / 5 · 19 Jan 2026

Tom did a brilliant job repairing our dishwasher - he communicated well, arrived promptly and did the work to a high standard. I would definitely have him back for any other work.

Checkatrade
Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders

Public profile only

Public profile only. This trader hasn't claimed their profile on MyTrustedTraders yet.

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Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceCheckatrade
Professional endorsements

Endorsements from other traders

0

No public professional endorsements are shown for this profile yet.

Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPeer endorsements

0 endorsements on file; need 3.

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GapPlanning history

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GapVerified credential

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PassedReviews 100+

314 reviews with a 5.0 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07426 903214.

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Planning evidence

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