Public evidence profile

Mark Collins Plumbing & Heating

PlumberNottingham5.057 reviews · 1 independent public source
Credentials & registries
3 credentials shown
Trust Score
59out of 100
Good record, gaps to check
  • Rated 5.0 from 57 reviews
  • 6 reviews in the last 12 months

Worth checking: WaterSafe

How this score is worked out
Rating5.0 / 5
Review volume57
Independent sources1 independent public source
Credentials3 credentials shown

How this score is made up

What customers say36.8 of 60
Independent checks12.1 of 30
Track record10 of 10
See the independent checks
  • Licences and credentials3 of 8.3
  • Ways to reach them7 of 8.3
  • Reviewed on more than one site0 of 6.2
  • Registered company details0 of 4.1
  • Photos of their work2.1 of 2.1
  • Industry recognition0 of 1

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

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Trust at a glance

What we can verify about Mark Collins Plumbing & Heating

1 thing checked

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

See the full verification checklist for Mark Collins Plumbing & Heating
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
57 reviews in public evidence6 reviews in the last 12 monthsReviewed on public review sources since 2015Most recent review
Customers often mention
  • Friendly & politeMentioned in 43% of reviews we've read
  • ProfessionalMentioned in 39% of reviews we've read
  • Tidy & cleanMentioned in 29% of reviews we've read
  • Quality of workMentioned in 27% of reviews we've read
Where these reviews are published
  • TrustATrader57 reviews · 5.0 avg

Highlights

Excellent service and communication. I would recommend Mark and his team. They did a small job for me at Thurgarton but hoping they will be able to do a larger aspect of the project moving forward based on the service

SusanTrustATrader5.0 rating

Had mark to fit my complete new heating system in my house he was absolutely amazing the job was massive he started one day after my quote witch was so fast and value for money was great went above and beyond for me could not do enough to help me and bring my system up to standard as it was from the eightys sound guy such a good guy friendly and fast quality of work is amazing can't rate this guy highly enough so glad he was recommended to me the best plumbing and heating engineer I have ever had I would not use anymore else at all now thanks mark you have been a star

VincentTrustATrader5.0 rating

I requested a quotation for a full bathroom refit and new boiler installation. As soon as I met Mark, I knew he was the man I wanted to do the job. Mark was very thorough and listened to my vision throughout the planning. The time came for the work to be carried out and Mark & Lewis were nothing but exceptional, professional and 100% reliable. They were very friendly, accommodating and a pleasure to have in my home. Leaving everyday ensuring everywhere was clean and tidy. Mark being a total perfectionist. Mark went above and beyond to turn my vision into reality and created my perfect bathroom., along with the boiler installation. The boiler came with an 18-year warranty which now gives me complete peace of mind for many years to come. I highly recommend Mark and as such will have Mark back to carry out further work, I’m looking at having done. Thank you Mark

DebbieTrustATrader5.0 rating

Detailed reviews

kathy5.0 / 5 ·

Excellent work by Mark and Lewis. Can't recommend them highly enough. We had two bathrooms worked on, one being a complete gut and change to a wetroom. All work was carried out to an exceptionally high standard, keeping us informed as they went along. Completely reliable and trustworthy as well as being genuinely nice guys to have around

TrustATrader
Vicky Kaplan5.0 / 5 ·

Mark fitted 5 add. radiators with remote thermostat control and the whole experience was faultless from start to finish. This is the 3rd job Mark has done for me, and that alone says everything, I wouldn’t consider using anyone else. His pricing is unbeatable and the standard of his workmanship is exceptional. Mark is a true perfectionist who clearly takes enormous pride in his work. He carefully lifted carpets, worked under floorboards and was meticulous about keeping everything clean and tidy. Every day he left the house absolutely pristine! Mark is friendly, professional, always punctual, and an absolute pleasure to have in the house. He goes above and beyond, explaining things clearly and making sure everything is finished to the highest standard. I’m so happy with the results and cannot recommend Mark highly enough. If you want outstanding quality, reliability, and someone who genuinely cares about doing the job properly, Mark is the one, I won’t go anywhere else.

TrustATrader
andrena mierkalns5.0 / 5 ·

Mark and his team have just completed a superb wet room for us. From the first meeting I was reassured that mark was really listening to my needs for a bathroom that suited the needs of a disabled family member. Discussion was had at every stage to ensure the finished design and layout was fit for purpose as well as looking good. Mark and Lewis and the whole team worked extremely hard to complete the job as promptly as possible to minimise disruption to our household, even working weekends. The finished result is a slick modern looking wet room, but is perfect for the needs of a disabled person, and the mobility aids required. We used the shower for first time today and it worked so well . I would have no hesitation to recommend Mark and his team to anyone who wants a quality bathroom fitted by a lovely team. They will be coming back to do work on another bathroom in our home, we are so pleased with their work

TrustATrader
John Chell5.0 / 5 ·

Had my boiler changed to a combi and also radiators moved and changed. Also new shower room fitted which involved much reconfiguring Very satisfied with all the work carried out Mark and Lewis were friendly and approachable and the work was carried out to a high standard Very satisfied. Would highly recommend

TrustATrader
Drew5.0 / 5 ·

Had these guys in to fit our ideal boiler. Was ecstatic that it came with a 12 year warranty too. They were friendly, fun and efficient. They worked cleanly, quickly and professionally in fact nothing was too much trouble. Would definitely recommend and have them back for all future renovations.

TrustATrader
Read the other 10 detailed reviews on this page
Vicky5.0 / 5 ·

Mark Collins is INCREDIBLE! I cannot rate him highly enough. This is the 2nd service I have had from Mark and I will return to him EVERY TIME and have no hesitation in recommending him. Absolutely lovely chap, goes WAY above and beyond, lighting fast to respond, works carried out to an insanely high standard with a personality to match! His rates are hugely competitive and he's the most TRUSTWORTHY trader I've ever come across. Perfectionist, tidy to another level, and his passion for his trade is so obvious. THANK YOU, Mark, always an absolute pleasure and a blessing to know you !

TrustATrader
Joanne5.0 / 5 ·

Discovered Mark by recommendation and not only did he give me his advice and suggestions he also managed to facilitate my wish list helping me to source everything I’d got my heart set on for my dream bathroom this was a complete renovation . He went above and beyond and no only is he a perfectionist he’s also neat and methodic with everything he does. I’m beyond delighted with my new bathroom and Really cannot recommend him enough! So much so that l managed to book him again to replace my radiators and will be using him this year for my kitchen renovation.

TrustATrader
Paule Marriott5.0 / 5 ·

Mark Collins is such a great guy and very professional. From day one we knew Mark was the man for the job - he’s personable, friendly and absolutely knows his profession and totally commits to the task in hand. Aside to his expertise he was such a fun guy to have around, you will feel so comfortable having Mark and Lewis work their magic. Between them they made every day more of a pleasure than a chore. I would 100% recommend Mark and his team. We are really impressed with the end result and now consider Mark a friend as well as a skilled, inspiring, professional bathroom / kitchen fitter. Thank you Mark and team - you are simply the best - lots of love Mother and Sar

TrustATrader
Val5.0 / 5 ·

Mark changed our boiler for a new one. We were happy with the job from start to finish. Both he and the engineer who assisted him were reliable, efficient and very respectful in the house, protecting our carpets, including the stairs. I would definitely recommend Mark and use his services again.

TrustATrader
Jessica Simmonds5.0 / 5 ·

Mark made our bathroom beautiful. The quality, expertise, experience and end finish is to a very high standard. Mark is very professional, went over and above to ensure we achieved the design and look we wanted. Mark and Lewis were a pleasure to have around for three weeks and we missed them when the job was finished! We are now planning our second bathroom renovation and wouldn’t go to anybody else again. Thank you Mark!

TrustATrader
Shelley5.0 / 5 ·

Mark was with us for 3 weeks, he upgraded our whole heating system which was 28 years old fitting a new system boiler and unvented water cylinder suited to the needs of a large busy family house. He also fitted new column radiators for us, replaced all our radiator valves with smart Tado ones and replaced a bath, basin, tap and shower screen in the family bathroom including some tiling. Mark was an absolute pleasure to have in the house, he was punctual, very pleasant, tidy, respectful of us and our home and he had the skills required to carry out the work required to a high level. The other trades he brought in when required were also highly competent and pleasant. We wouldn't hesitate to recommend Mark and we have some future work we want to carry out in the house and look forward to bringing him back to do it.

TrustATrader
Kevan5.0 / 5 ·

If I need any further work doing, I will not hesitate to get in touch with Mark. He came to my house with great ideas for my bathroom and carried out the work in time and at a very reasonable price that he initially quoted. I would have no problem recommending him to anyone who needs works carrying out.

TrustATrader
JOHN CAMERON5.0 / 5 ·

I am completely happy with the work that was carried out . He quoted a price . He charged that price . If i need a plumber , he would be my first choice .

TrustATrader
Steven Ingman5.0 / 5 ·

This is the second boiler we’ve had Mark fit for us (as we recently moved house). I wouldn’t even bother asking anyone else. I would recommend him to anyone, in fact he has also fitted boilers for my parents and in-laws, as well as putting in a bathroom in for my brother. He is a genuinely decent guy, who always goes the extra mile and I can’t thank him enough for all his hard work.

TrustATrader
Jayne Swift5.0 / 5 ·

We were very impressed from the first time we met Mark when he came round to give us a quote for a small bedroom to be changed into a shower room and a bathroom to be changed into a downstairs toilet. From his ideas we could tell he was very experienced. He was so enthusiastic and we had no doubt that he was the right person for the job! He proved to be correct. He was so hard working, he kept us informed about the plan for the day, he is a very skilled plumber with brilliant ideas to get the very best end result for his customer. He listened to our ideas too and implemented them. We found that he worked in a tidy manner and arranged for all rubbish to be taken away. He is very friendly and we have quite missed having him around now the work is finished!

TrustATrader
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Local context

Rated 5.0, above the local average for plumbers in Nottingham

Across 177 plumbers in Nottingham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

From customer reviews

What customers consistently say

Recurring themes from 56 customer reviews on TrustATrader.

Respectful and tidy in your home: Leaving everyday ensuring everywhere was clean and tidy. · TrustATrader, 22 Jan 2026

Quality of the workQuoted from 3 reviews

Mark being a total perfectionist. · TrustATrader, 22 Jan 2026

the standard of his workmanship is exceptional. · TrustATrader, 19 Dec 2025

The quality, expertise, experience and end finish is to a very high standard. · TrustATrader, 3 Apr 2023

Clear communicationQuoted from 3 reviews

his communication was both clear and consistent throughout the process. · TrustATrader, 12 Jan 2026

Mark was an absolute pleasure to have in the house, he was punctual, very pleasant, tidy, respectful · TrustATrader, 20 Mar 2023

I was impressed with his knowledge, how I could ask any questions I had and he would explain things · TrustATrader, 30 Nov 2019

Credentials and checks

Credentials, licences and vetting

Credentials and associations

Credentials and memberships

3

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

From TrustATrader

TrustATrader profile facts

Insurance listed on TrustATrader:

  • Source-listed cover: AXA Insurance; verified 13 Mar 2026

This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Mark Collins Plumbing & Heating has been vetted and approved by TrustATrader. Covering all areas of Nottinghamshire.

Completed work

Photos listed as completed work

34 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Independent checks

About this business

Steadily reviewed6 reviews in the last 12 months, in line with their long-term review pace of about 5 a year.
Your own checks

What to check before you hire

Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Mark Collins Plumbing & Heating before you contact them.

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Good to know

Common questions about Mark Collins Plumbing & Heating

Is Mark Collins Plumbing & Heating a legitimate business?

Mark Collins Plumbing & Heating has 57 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Mark Collins Plumbing & Heating?

Mark Collins Plumbing & Heating has 57 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Mark Collins Plumbing & Heating's reviews are genuine?

Mark Collins Plumbing & Heating's 57 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Mark Collins Plumbing & Heating had recent public reviews?

Mark Collins Plumbing & Heating has 6 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Mark Collins Plumbing & Heating qualified and accredited?

We hold 3 independently sourced credentials for Mark Collins Plumbing & Heating, including Gas Safe Register, TrustATrader Approved, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.

How long has Mark Collins Plumbing & Heating been trading?

Mark Collins Plumbing & Heating has been reviewed on public sources since 2015.