“his workmanship was amazing” · Checkatrade, 29 Oct 2024
“Clean, Tidy job at a Very good Price.” · Checkatrade, 20 Feb 2024
Public evidence profile
New Wave Plumbing & Heating
Review quality
No reviews in 12 months
Emergency callout
Central Heating Repair, Plumber
Trust Score
63out of 100
How this score is worked out
Rating5.0 / 5
Review volume99
Independent sources3 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say43.1 of 60
Independent checks10.1 of 30
Track record9.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about New Wave Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Emergency calloutCentral Heating Repair, PlumberSee detail →
See the full verification checklist for New Wave Plumbing & Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 98 customer reviews on Checkatrade.
Respectful and tidy in your home: “he protected all our carpets first, his work is top class and he completely tidies everything away” · Checkatrade, 29 Nov 2021
“He arrived on time” · Checkatrade, 22 Mar 2024
“He arrived on time” · Checkatrade, 13 Sept 2023
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade99 reviews · 5.0 avg
Highlights
“Very positive experience, Ashley was very polite and informative send did a very good job. He fitted the new boiler explained how it works etc and cleaned up and removed the old boiler for us. Would highly recommend”
“Amazing. Was let down by another company to service the boiler the night before, I called around on off chance anyone could help, Ashley was really helpful and was more than happy to help the next morning. Took about 30 minutes to complete the service and had the report before I left. Really helped me out, will be using again”
“Although no work was carried out on his visit and the fault was sorted, the fault returned an hour later. I sent pictures of the pipe work which he requested and I asked when he can come again. He didn’t respond to 2 of my messages, 2 of my phone calls and a voice message. Now we are left with no hot water or central heating and are now looking elsewhere for a different Gas boiler Engineer.”
Detailed reviews
These are the individual reviews we hold for New Wave Plumbing & Heating, including the highlights above. The 99 headline total is the review volume reported across public review sources.
Verified by CheckatradeBoiler Service
Ashley serviced the boiler and completed the paperwork. He was professional, polite and friendly. I will be recommending him to friends
Verified by CheckatradeSmart Thermostat
He arrived on time and was very polite and efficient, would highly recommend, amazing service
Verified by CheckatradeAnnual boiler service
Quick, tidy and great job as always. I can only recommend them, we have been using New Wave for 2 years now and will continue to use them.
Verified by CheckatradeOutstanding Boiler Service with a Professional Touch from Ashley
I recently had the pleasure of utilizing boiler services, and I'm eager to share my experience, emphasizing the professionalism, courtesy, and meticulousness demonstrated by Ashley. Firstly, Ashley's professionalism was truly commendable. His in-depth knowledge and technical expertise in the realm of boilers instilled confidence in me. Ashley provided clear, concise explanations throughout the maintenance process, showcasing his expertise and experience in the field. Ashley's courteous demeanor also made a significant impact on my overall experience. He maintained a friendly and respectful a
Verified by CheckatradeBoiler
Excellent 1st class service my boiler had a issue at 4am when I woke up for work it was flashing light etc.. Contacted new wave OK 5am he messaged me at 7.30am came round promptly as I have my 81 Yr old father in law lives with me Excellent service... Hes the only plumber /gas engineer in my phone contact list all others have been deleted
Read the other 10 detailed reviews on this pageShow fewer reviews
Removal of Old Boiler and Installation of New
Ashley came and removed our old faulty boiler and Installed our new one. He was prompt, efficient and a Honest worker. We would recommend him to anyone - Clean, Tidy job at a Very good Price.
Verified by Checkatrade
Excellent work, would recommend to anyone
Verified by CheckatradeBoiler no hot water or heating
Quick reliable and no messing about 5*
Verified by Checkatrade
Ashley was very nice and did great job, arrived on time, clean and tidy afterward and will definitely reach him on next year.
Verified by CheckatradeSeveral radiators not getting hot…
Booked engineer Ash to come to my property and have a look at the problem. Ash arrived on time and with a courteous manner. I explained what the problem was and he investigated several avenues that might be causing the problem. Luckily it was nothing major and Ash was able to sort it. All radiators now heating up and one happy customer. I will be booking Ash to come to service my boiler when it’s due without hesitation. I would definitely recommend New Wave Plumbing and Heating Services Ltd Thank you ??
Verified by CheckatradeFitting Hive control to a combi boiler system
Ash contacted me very promptly and kept me informed. He arrived on time and completed the job efficiently.
Superb job, did all that was required, in a short space of time. Good job knowledge of plumbing and also tiling !! Will require more of his services in the future !!
Boiler
Ashley moved my gas boiler from the bathroom in a bedroom, he was pleasant, tidy and his work was very good. I would highly recommend
Verified by CheckatradeBoiler Replacement
Old boiler had fault codes repeatedly appearing, due to the nature of the issue and age of the boiler we agreed to replace. The boiler was replaced within a couple of weeks along with new hive thermostats. Work has been carried out to a high standard. Would highly recommend.
Verified by Checkatrade
An excellent company to deal with. Arrived when he said he would and actually arrived earlier because I could work from home that day. Very friendly and helpful. Changed the timer with no problems. Was so pleased with the work that I’ve asked him for a quote for a new gas boiler.
Local context
Rated 5.0, above the local average for plumbers in Mansfield
Across 36 plumbers in Mansfield, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Mansfield, Nottinghamshire.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
MansfieldNottinghamshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on New Wave Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about New Wave Plumbing & Heating
Is New Wave Plumbing & Heating a legitimate business?
New Wave Plumbing & Heating has 99 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about New Wave Plumbing & Heating?
New Wave Plumbing & Heating has 99 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know New Wave Plumbing & Heating's reviews are genuine?
New Wave Plumbing & Heating's 99 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does New Wave Plumbing & Heating specialise in?
New Wave Plumbing & Heating lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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