Public evidence profile
Marshall Gas Ltd
About Marshall Gas Ltd
Verified in Ipswich, Suffolk, rated 3.8 out of 5 from 100 reviews on Checkatrade.
What customers say about Marshall Gas Ltd
Highlights
"Josh from Marshall Gas was brilliant from the moment he called ahead with an accurate ETA. Incredibly professional, personable, and knowledgeable, he took great care to explain everything he was doing and made us feel completely at ease. He installed a gas stove cooker for us and even fixed a long-standing issue with our gas fire, going above and beyond without hesitation. Josh takes real pride in his work, and it shows. We were particularly impressed by his integrity and his passion for Marshall Gas’s Armed Forces Covenant — it’s clear he brings the same dedication to his role that he once"
"Marshall Gas installed a new boiler when we moved into our house, and they’ve looked after it ever since. Their customer service has always been brilliant — friendly, professional, and really easy to deal with from start to finish. I completely trust the advice they give and the work they do. It’s always carried out to a high standard, and they leave everything clean and tidy. You can tell they really care about doing a good job. I wouldn’t go anywhere else now — they’ve been reliable from day one. I’d highly recommend them to anyone looking for a company they can trust."
Detailed reviews
Showing the 3 reviews we hold full text for. The 100 headline total is the review volume reported across Marshall Gas Ltd’s source profiles.
Josh from Marshall Gas was brilliant from the moment he called ahead with an accurate ETA. Incredibly professional, personable, and knowledgeable, he took great care to explain everything he was doing and made us feel completely at ease. He installed a gas stove cooker for us and even fixed a long-standing issue with our gas fire, going above and beyond without hesitation. Josh takes real pride in his work, and it shows. We were particularly impressed by his integrity and his passion for Marshall Gas’s Armed Forces Covenant — it’s clear he brings the same dedication to his role that he once
One to avoid! My experience with Marshall Gas was extremely stressful. Their installers damaged my home by neglecting protective coverings, leaving doors open when leaving the property and causing carpet burn marks Post-installation, I faced issues numerous issues and needed to go to arbitration when these were not resolved. An independent assessor confirmed that necessary water pressure checks were skipped prior to install and what I had been left with was unsuitable. After more months without progress I raised a Section 75 claim who eventually ruled in my favour. Proceed with caution.
Marshall Gas installed a new boiler when we moved into our house, and they’ve looked after it ever since. Their customer service has always been brilliant — friendly, professional, and really easy to deal with from start to finish. I completely trust the advice they give and the work they do. It’s always carried out to a high standard, and they leave everything clean and tidy. You can tell they really care about doing a good job. I wouldn’t go anywhere else now — they’ve been reliable from day one. I’d highly recommend them to anyone looking for a company they can trust.
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