Public evidence profile · Checked June 2026

Master Plumbing Service Ltd

PlumberEaling5.0208 reviews · 3 independent public sources
Emergency callout
Central Heating Repair, Plumber
Credentials & registries
Which? Trusted Trader

No Trust Score yet

  • 208 reviews across 2 review sources, rated 5.0 where a rating is published
  • 8 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 07737 108536
From Checkatrade

Emergency callout

Lists emergency callout on Checkatrade for these jobs:

  • Central Heating Repair
  • Plumber

This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.

From Which? Trusted Traders

Opening hours

Open 7 days a week

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Sunday
12am–11:59pm
From customer reviews

What customers consistently say

Recurring themes from 15 customer reviews across 2 review sources.

Respectful and tidy in your home: Matthew was on time, fully serviced and checked my boiler, explained the service and his findings and left all spotless. · Which? Trusted Traders

Quality of the workQuoted from 3 reviews

They conducted the work thoroughly and ensured that the floorboards and pipes were re-secured and insulated. · Which? Trusted Traders

All jobs I have had done by master plumbing have been completed to a high standard · Which? Trusted Traders

He expertly sourced the replacement part needed and repaired the boiler perfectly. · Which? Trusted Traders

Clear communicationQuoted from 3 reviews

The team kept me informed throughout and explained the steps they took throughout. · Which? Trusted Traders

They were fully communicative about the work to be done and we were very happy with the work. · Which? Trusted Traders

Engineer was very professional, kept me updated with his eta. · Which? Trusted Traders

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

21 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
208 reviews in public evidence8 reviews in the last 12 monthsMost recent review Cross-checked across 2 review sources
Customers often mention
  • ProfessionalMentioned in 50% of reviews we've read
  • Great communicationMentioned in 38% of reviews we've read
Where these reviews are published
  • Checkatrade193 reviews
  • Which? Trusted Traders15 reviews · 5.0 avg

Highlights

I highly recommend Master Plumbing Service. Matthew responded promptly - he diagnosed and repaired my boiler problem and efficiently and explained the steps he'd taken to fix it. Outstanding service.

AnonymousCheckatrade5.0 rating

Good communication, prompt arrival, assessed and sorted in 1 hour , replaced waste pipe that was leaking badly under sink. Good value for money. Have used more than once.

AnonymousCheckatrade5.0 rating

Called to help diagnose an issue with the UFH, responded quickly and with a date, kept me updated with time of arrival. Quickly found the fault and returned to replace the faulty part, also took care to ensure the system was working and made it as good as the first install. Very thourogh and professional through out, will always use them in the future.

AnonymousCheckatrade5.0 rating

Detailed reviews

These are the individual reviews we hold for Master Plumbing Service Ltd, including the highlights above. The 208 headline total is the review volume reported across public review sources.

Customer in Greater London
Customer recommends this business

Fitted new slimline radiator

Matt and his colleague did a superb job! I wish I had found him earlier and I highly recommend him. He arrived at the promised time, did an excellent job and was very careful to keep the flat and decoration clean.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business

Matthew of MPS to investigate a leak on my water supply

Matthew visited my address and discovered that there was a leak in the water meter casing which resulted in the water meter still recording a flow of water even though no water was being used in the premises. these results were mailed to the water company and as yet the matter has not yet been resolved. Mark scored on all points the cost was as per budget , he was always helpful and polite, pointing out to me that the over charging at £200.00 per month I was not responsible for. I would recommend Matthew to anyone who has a supply problem that has not been resolved by the water company

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hampshire
Customer recommends this business

Professional plumber

I made an appointment with Matt for a full service on my mother's boiler and to replace parts on 2 dripping taps, Matt turned up on time, he is a very tidy worker and extremely polite, a pleasure to deal with. Will definitely be using Matt again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

Excellent Job

Matthew was on time, fully serviced and checked my boiler, explained the service and his findings and left all spotless. A job well done!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business

professional

Used MPS after they done a job for me the week before where their upfront approach, cost agreements and can - do attitude along with their assistance were outstanding. On the basis of this i asked them to service and certify another two jobs where they provided upfront costs which were reasonable. i was kept informed and they also accommodated restricted times and access to the premises dealing with tenants in a courtious and professional manner. Needless to say they will be my go to contractor for anything plumbing related.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, above the local average for plumbers in Ealing

Across 46 plumbers in Ealing, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Central heating in London, Surrey.

Services they list

Bathroom & Kitchen PlumbingGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator Installation

Listed on public sources or the business's own website; check directly that they cover your job before you book.

Areas served

LondonSurrey

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Master Plumbing Service Ltd before you contact them.

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Good to know

Common questions about Master Plumbing Service Ltd

Is Master Plumbing Service Ltd available for emergencies?

They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.

Is Master Plumbing Service Ltd a legitimate business?

Master Plumbing Service Ltd has 208 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Master Plumbing Service Ltd?

Master Plumbing Service Ltd has 208 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.

How do I know Master Plumbing Service Ltd's reviews are genuine?

Master Plumbing Service Ltd's 208 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Master Plumbing Service Ltd had recent public reviews?

Master Plumbing Service Ltd has 8 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Master Plumbing Service Ltd qualified and accredited?

We hold 1 independently sourced credential for Master Plumbing Service Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

What does Master Plumbing Service Ltd specialise in?

Master Plumbing Service Ltd lists specialist services including Bathroom & Kitchen Plumbing, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.