Lists emergency callout on Checkatrade for these jobs:
Central Heating Repair
Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From Which? Trusted Traders
Opening hours
Open 7 days a week
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Monday–Sunday
12am–11:59pm
From customer reviews
What customers consistently say
Recurring themes from 15 customer reviews across 2 review sources.
Respectful and tidy in your home: “Matthew was on time, fully serviced and checked my boiler, explained the service and his findings and left all spotless.” · Which? Trusted Traders
Quality of the workQuoted from 3 reviews
“They conducted the work thoroughly and ensured that the floorboards and pipes were re-secured and insulated.” · Which? Trusted Traders
“All jobs I have had done by master plumbing have been completed to a high standard” · Which? Trusted Traders
“He expertly sourced the replacement part needed and repaired the boiler perfectly.” · Which? Trusted Traders
Clear communicationQuoted from 3 reviews
“The team kept me informed throughout and explained the steps they took throughout.” · Which? Trusted Traders
“They were fully communicative about the work to be done and we were very happy with the work.” · Which? Trusted Traders
“Engineer was very professional, kept me updated with his eta.” · Which? Trusted Traders
Credentials and associations
Credentials and memberships
1
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Which? Trusted TraderListed, current status not shown
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
208 reviews in public evidence8 reviews in the last 12 monthsMost recent review Cross-checked across 2 review sources
Customers often mention
ProfessionalMentioned in 50% of reviews we've read
Great communicationMentioned in 38% of reviews we've read
Where these reviews are published
Checkatrade193 reviews
Which? Trusted Traders15 reviews · 5.0 avg
Highlights
“I highly recommend Master Plumbing Service. Matthew responded promptly - he diagnosed and repaired my boiler problem and efficiently and explained the steps he'd taken to fix it. Outstanding service.”
“Good communication, prompt arrival, assessed and sorted in 1 hour , replaced waste pipe that was leaking badly under sink.
Good value for money.
Have used more than once.”
“Called to help diagnose an issue with the UFH, responded quickly and with a date, kept me updated with time of arrival.
Quickly found the fault and returned to replace the faulty part, also took care to ensure the system was working and made it as good as the first install. Very thourogh and professional through out, will always use them in the future.”
Detailed reviews
These are the individual reviews we hold for Master Plumbing Service Ltd, including the highlights above. The 208 headline total is the review volume reported across public review sources.
Customer in Greater London
Customer recommends this business
Fitted new slimline radiator
Matt and his colleague did a superb job! I wish I had found him earlier and I highly recommend him. He arrived at the promised time, did an excellent job and was very careful to keep the flat and decoration clean.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Surrey
Customer recommends this business
Matthew of MPS to investigate a leak on my water supply
Matthew visited my address and discovered that there was a leak in the water meter casing which resulted in the water meter still recording a flow of water even though no water was being used in the premises. these results were mailed to the water company and as yet the matter has not yet been resolved. Mark scored on all points the cost was as per budget , he was always helpful and polite, pointing out to me that the over charging at £200.00 per month I was not responsible for. I would recommend Matthew to anyone who has a supply problem that has not been resolved by the water company
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Hampshire
Customer recommends this business
Professional plumber
I made an appointment with Matt for a full service on my mother's boiler and to replace parts on 2 dripping taps, Matt turned up on time, he is a very tidy worker and extremely polite, a pleasure to deal with. Will definitely be using Matt again.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
Excellent Job
Matthew was on time, fully serviced and checked my boiler, explained the service and his findings and left all spotless. A job well done!
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Greater London
Customer recommends this business
professional
Used MPS after they done a job for me the week before where their upfront approach, cost agreements and can - do attitude along with their assistance were outstanding. On the basis of this i asked them to service and certify another two jobs where they provided upfront costs which were reasonable. i was kept informed and they also accommodated restricted times and access to the premises dealing with tenants in a courtious and professional manner. Needless to say they will be my go to contractor for anything plumbing related.
Work completed:
Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context
Rated 5.0, above the local average for plumbers in Ealing
Across 46 plumbers in Ealing, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
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Sources
Where this information comes from
3 named public sources
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
✓
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
✓
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Master Plumbing Service Ltd before you contact them.
Common questions about Master Plumbing Service Ltd
Is Master Plumbing Service Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Master Plumbing Service Ltd a legitimate business?
Master Plumbing Service Ltd has 208 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Master Plumbing Service Ltd?
Master Plumbing Service Ltd has 208 public reviews, averaging 5 out of 5, gathered across 2 review sources, 1 of which publish a rating. You can read the individual reviews and where each came from in the reviews section above.
How do I know Master Plumbing Service Ltd's reviews are genuine?
Master Plumbing Service Ltd's 208 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Master Plumbing Service Ltd had recent public reviews?
Master Plumbing Service Ltd has 8 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Master Plumbing Service Ltd qualified and accredited?
We hold 1 independently sourced credential for Master Plumbing Service Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Master Plumbing Service Ltd specialise in?
Master Plumbing Service Ltd lists specialist services including Bathroom & Kitchen Plumbing, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured