“John was very helpful and professional and managed to squeeze us in with less than a weeks notice (we had a party at the weekend and really wanted our fridge freezer connected in time!) Very neat and tidy and very happy with the work. Thanks John!”
Public evidence profile
Matrix Plumbing & Heating Ltd
Trust Score
22out of 100
22 out of 100, with a caution: newest review we found is from June 2023. Weigh that age against the score.
- Rated 4.1 from 5 reviews
Newest review June 2023
How this score is worked out
Rating4.1 / 5
Review volumeLow · 5
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say18.4 of 60
Independent checks0 of 30
Track record3.6 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.1out of 5
Customers often mention
Where these reviews are published
- Checkatrade5 reviews · 4.1 avg
Highlights
“He was very quick to rectify the fault and repair and found another related fault which he also rectified. Definitely will use him in the future.”
Detailed reviews
These are the individual reviews we hold for Matrix Plumbing & Heating Ltd, including the highlights above. The 5 headline total is the review volume reported across public review sources.
Phoned five times over three months and was unable to get an appointment to service the heating system the company fitted.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Matrix Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Matrix Plumbing & Heating Ltd
Is Matrix Plumbing & Heating Ltd a legitimate business?
Matrix Plumbing & Heating Ltd has 5 independent public reviews, rated 4.1 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Matrix Plumbing & Heating Ltd?
Matrix Plumbing & Heating Ltd has 5 public reviews, averaging 4.1 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Matrix Plumbing & Heating Ltd's reviews are genuine?
Matrix Plumbing & Heating Ltd's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Matrix Plumbing & Heating Ltd been trading?
Matrix Plumbing & Heating Ltd has been reviewed on public sources since 2022.