“Matt was excellent: Informative, courteous and very efficient. I would highly recommend and certainly will refer his details to any friends who need plumbing work carried out.”
Public evidence profile · Checked May 2026
MBW Plumbing and Heating
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
Newest review we found is from March 2021.
No Trust Score yet
- Rated 5.0 from 15 reviews across 2 review sources
- 1 credential shown
Newest review March 2021
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about MBW Plumbing and Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for MBW Plumbing and Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Based on the 14 reviews with a star rating
5 stars14
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- TrustATrader11 reviews · 5.0 avg
- Checkatrade4 reviews · 5.0 avg
Highlights
“Arrived within a few days of booking and carried out the work with no fuss. Clean & tidy & professional. Everything you hope from a plumber!”
“Matt installed a new boiler and thermostat that can be controlled from my phone. He is extremely knowledgeable and provided clear advice and different options. Matt carried out the work to a very high standard, with the minimum of mess and disruption. He was very helpful in setting up the controls on my phone and has since checked that everything is still working well. Matt has carried out work for me previously including installing a new bathroom. I am always more than satisfied with his work and highly recommend him.”
Detailed reviews
Matt was very flexible, came up with good ideas and was very accommodating. Friendly and helpful- we would definitely re-employ.
Work completed as requested and in a timely and efficient manner. Left clean and tidy on completion.
I had an entire house plumbed, underfloor heating downstairs, radiators upstairs, 4 bathrooms and kitchen and utility plumbing installed. Very happy with all the work which was completed to schedule.
Very happy and would highly recommend
We have used Matt of MBW several times over the last 6 years & have always been happy with the professional service. Offering up to date professional advice along with quality recommendations of the best equipment to install. All work is GAS SAFE and the necessary certification is issued. Happy to review his work on this website - A1
Read the other 4 detailed reviews on this pageShow fewer reviews
Matt was prompt, helpful and quickly finished the job - I would highly recommend him.
Matthew at MBW plumbing recently repositioned and hung all of our new radiators (6 in total). As we were repositioning several of the radiators, there seemed to be a lot of pipe work involved. However, Matt completed the job easily and nothing seemed to be a problem for him. A really good guy, who always answered the phone, turned up exactly when he says he would, and was a pleasure to have in our home. I would highly recommend Matt and MBW Plumbing.
I am a kitchen fitter so Mat is my go to plumber for the last 5yrs when ever I need the plumbing doing for the kitchens also the gas connections. I have also passed his number on to a number of my clients for new bathroom fit outs and always receive great feedback about him. Very reliable !!
Matt carried out all the plumbing on our Bathroom in Esher and has fitted a new megaflow at very short notice when our old hot water tank failed. Always found him reasonable for prices and reliable.
Local context
Rated 5.0, in line with the local average for plumbers in Addlestone Surrey
Across 21 plumbers in Addlestone Surrey, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
About
About Us MBW Plumbing and Heating is a trusted, rated local plumbing and heating company based in Surrey, UK, with 28 years’ experience delivering...
Areas served
Andover
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Good to know: Free quotes · Fixed pricing
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2020 (6 years), according to an independent source, not just their own word.
First public review2020Website online since2021
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on MBW Plumbing and Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about MBW Plumbing and Heating
Is MBW Plumbing and Heating a legitimate business?
MBW Plumbing and Heating has 15 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about MBW Plumbing and Heating?
MBW Plumbing and Heating has 15 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know MBW Plumbing and Heating's reviews are genuine?
MBW Plumbing and Heating's 15 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is MBW Plumbing and Heating qualified and accredited?
We hold 1 independently sourced credential for MBW Plumbing and Heating, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was MBW Plumbing and Heating's website registered?
MBW Plumbing and Heating's website has been online since 2021, according to the public domain registry. This dates the website, not necessarily when the business began trading.