“My wife and I cannot recommend Ben and the team at RESI highly enough. From the very beginning of our project, the service was exceptional. Ben was professional, knowledgeable, approachable, and always willing to answer questions throughout.”
Public evidence profile
Resi
Review quality
No review warnings
Trust Score
63out of 100
- Rated 4.5 from 1,073 reviews across 3 review sources
How this score is worked out
Rating4.5 / 5
Review volume1,073
Independent sources3 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say43.7 of 60
Independent checks12.9 of 30
Track record6.1 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site5.1 of 5.1
- Registered company details0 of 5.1
- Photos of their work4.3 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Resi
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Resi →Completed work
8 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Review quality check
Reviews checkedReviews checked for consistency
This consistency check is kept separate from the star rating and the number of reviews.
2 sources minimum10+ reviews per source0.8+ rating gap flagged3 sources checkedAssessed 14 Jul 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.5out of 5
Where these reviews are published
- Trustpilot717 reviews · 4.6 avg
- Google295 reviews · 4.4 avg
- Houzz61 reviews · 4.5 avg
Highlights
“Prior to proceeding I conducted a lot of research into companies providing planning services, there are dozens of companies! I spoke to a few, all offering similar services but Resi representatives went above and beyond to explain the process and put me at ease.”
“Jack has been amazing connecting us with builders, answering our many questions and preparing a comparison of contractor document. This service is absolutely brilliant. I wouldn't have known what to do without Resi supporting us throughout.”
Detailed reviews
These are the individual reviews we hold for Resi, including the highlights above. The 1,073 headline total is the review volume reported across public review sources.
Home extension design
My wife and I cannot recommend Ben and the team at RESI highly enough. From the very beginning of our project, the service was exceptional. Ben was professional, knowledgeable, approachable, and always willing to answer questions throughout.
Planning permission
Prior to proceeding I conducted a lot of research into companies providing planning services, there are dozens of companies! I spoke to a few, all offering similar services but Resi representatives went above and beyond to explain the process and put me at ease.
Builder connect service
Jack has been amazing connecting us with builders, answering our many questions and preparing a comparison of contractor document. This service is absolutely brilliant. I wouldn't have known what to do without Resi supporting us throughout.
Sources
4 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Resi (Resi Design Limited) is a London-based residential architecture practice specialising in home extensions and renovations, working with homeowners across England. Registered at Companies House since 2016, the practice offers design, planning and building-regulations support in one coordinated service, with a team of in-house architectural designers and ex-local-authority planning officers. It holds strong ratings across three independent review sources: 4.6 on Trustpilot (717 reviews), 4.4 on Google (295 reviews) and 4.5 on Houzz (61 reviews).
Areas served
LondonSouth East EnglandEngland (nationwide remote design)
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
"Architect" is a title protected by law - only people on the official Architects Register (held by ARB) may use it. Confirm they're on it before you commission a design.
Check the Architects RegisterOnly someone on the Architects Registration Board (ARB) register may legally call themselves an 'architect' in the UK. Ask for their ARB number and check it free at arb.org.uk. An 'architectural designer' or 'technologist' is a different, unregistered role (often capable, but not the same protection).
Agree how they charge before any work starts (a percentage of the build cost, a fixed fee, or an hourly rate) and exactly which stages it covers (concept design, planning application, building-regulations drawings, work on site), so there are no surprises later.
Confirm what they will actually handle versus what is excluded (the planning application, the building-control drawings, and whether they will administer the builder's contract on site), and get it, and a portfolio of similar projects, in writing.
Want an extra legitimacy check? Run the Cowboy Checker on Resi before you contact them.
Run Cowboy Checker →Good to know
Common questions about Resi
Is Resi a legitimate business?
Resi has 1,073 independent public reviews, rated 4.5 out of 5, gathered and cross-checked across 3 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Resi?
Resi has 1,073 public reviews, averaging 4.5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Resi's reviews are genuine?
Resi's 1,073 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
