Public evidence profile

Resi

ArchitectLondon4.51,073 reviews · 3 independent public sources
Review quality
No review warnings

Evidence summary

Resi provides architectural design and planning services for homeowners. Clients note that representatives "went above and beyond to explain the process and put me at ease."

The team supports clients throughout their projects, including connecting them with builders and preparing contractor comparisons. Customers describe the service as "absolutely brilliant."

From public sources, July 2026

Trust Score
67out of 100
Good record, gaps to check
  • Rated 4.5 from 1,073 reviews across 3 review sources
  • 3 reviews in the last 12 months

Worth checking: Architects Register

How this score is worked out
Rating4.5 / 5
Review volume1,073
Independent sources3 independent public sources
CredentialsNo credentials shown yet

How this score is made up

What customers say43.7 of 60
Independent checks12.9 of 30
Track record9.9 of 10
See the independent checks
  • Licences and credentials0 of 10.3
  • Ways to reach them3.4 of 3.4
  • Reviewed on more than one site5.1 of 5.1
  • Registered company details0 of 5.1
  • Photos of their work4.3 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Completed work

Photos listed as completed work

8 photos

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Review quality check

Reviews checked for consistency

Reviews checked

This consistency check is kept separate from the star rating and the number of reviews.

2 sources minimum10+ reviews per source0.8+ rating gap flagged3 sources checkedAssessed 25 Aug 2026
From customer reviews

What customers consistently say

Recurring themes from 3 customer reviews on Google. Analysis updated 25 Aug 2026.

Clear communicationQuoted from 3 reviews

Ben was professional, knowledgeable, approachable, and always willing to answer questions throughout. · Google, 1 Jun 2026

Resi representatives went above and beyond to explain the process and put me at ease. · Google, 1 May 2026

Jack has been amazing connecting us with builders, answering our many questions and preparing a comparison of contractor document. · Google, 1 Apr 2026

Reviews · public evidence

What customers say

These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.5out of 5
1,073 reviews in public evidence3 reviews in the last 12 monthsMost recent review Cross-checked across 3 review sources
Where these reviews are published
  • Google295 reviews · 4.4 avg
  • Houzz61 reviews · 4.5 avg
  • Trustpilot717 reviews · 4.6 avg

Detailed reviews

These are the individual reviews we hold for Resi, including the highlights above. The 1,073 headline total is the review volume reported across public review sources.

Steven Hessey5.0 / 5 ·
Home extension design

My wife and I cannot recommend Ben and the team at RESI highly enough. From the very beginning of our project, the service was exceptional. Ben was professional, knowledgeable, approachable, and always willing to answer questions throughout.

Tina Downer5.0 / 5 ·
Planning permission

Prior to proceeding I conducted a lot of research into companies providing planning services, there are dozens of companies! I spoke to a few, all offering similar services but Resi representatives went above and beyond to explain the process and put me at ease.

Sarah Bicu5.0 / 5 ·
Builder connect service

Jack has been amazing connecting us with builders, answering our many questions and preparing a comparison of contractor document. This service is absolutely brilliant. I wouldn't have known what to do without Resi supporting us throughout.

Sources

Where this information comes from

3 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

Resi (Resi Design Limited) is a London-based residential architecture practice specialising in home extensions and renovations, working with homeowners across England. Registered at Companies House since 2016, the practice offers design, planning and building-regulations support in one coordinated service, with a team of in-house architectural designers and ex-local-authority planning officers. It holds strong ratings across three independent review sources: 4.6 on Trustpilot (717 reviews), 4.4 on Google (295 reviews) and 4.5 on Houzz (61 reviews).

Areas served

LondonSouth East EnglandEngland (nationwide remote design)

The areas they list covering on a public directory; confirm they cover your address before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Houzz (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab) · Pinterest (opens in new tab)

  • Areas served: Merton, Lambeth, Croydon, Wandsworth

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself

"Architect" is a title protected by law - only people on the official Architects Register (held by ARB) may use it. Confirm they're on it before you commission a design.

Check the Architects Register
Only someone on the Architects Registration Board (ARB) register may legally call themselves an 'architect' in the UK. Ask for their ARB number and check it free at arb.org.uk. An 'architectural designer' or 'technologist' is a different, unregistered role (often capable, but not the same protection).
Agree how they charge before any work starts (a percentage of the build cost, a fixed fee, or an hourly rate) and exactly which stages it covers (concept design, planning application, building-regulations drawings, work on site), so there are no surprises later.
Confirm what they will actually handle versus what is excluded (the planning application, the building-control drawings, and whether they will administer the builder's contract on site), and get it, and a portfolio of similar projects, in writing.

Want an extra legitimacy check? Run the Cowboy Checker on Resi before you contact them.

Run Cowboy Checker
Good to know

Common questions about Resi

Is Resi a legitimate business?

Resi has 1,073 independent public reviews, rated 4.5 out of 5, gathered and cross-checked across 3 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Resi?

Resi has 1,073 public reviews, averaging 4.5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Resi's reviews are genuine?

Resi's 1,073 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Resi had recent public reviews?

Resi has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

What areas does Resi cover?

They state on their own website that they cover Merton, Lambeth, Croydon, Wandsworth. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.