- Source checked
- 25 Jun 2026
Public evidence profile · Checked June 2026
Nelhams & Sons Ltd
Credentials & registries
Which? Trusted Trader
Trust Score
29out of 100
29 out of 100, with a caution: only 4 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 4 reviews
- 1 credential shown
How this score is worked out
Rating5.0 / 5
Review volumeLow · 4
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say19.9 of 60
Independent checks6.7 of 30
Track record2.5 of 10
See the independent checks
- Licences and credentials0.7 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site2.6 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Nelhams & Sons Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Nelhams & Sons Ltd →Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Source-listed gallery
16 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Friday
- 8am–6pm
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Which? Trusted Traders4 reviews · 5.0 avg
Highlights
“We recently had a rear extension completed by Nelhams and Sons Builders Limited at our home in Chertsey, and we couldn’t be happier with the result. From start to finish, the whole experience was fantastic. David, Jack, Robert, John and the entire team were an absolute pleasure to work with. They are a lovely family company who clearly take a lot of pride in their work, and it really shows in the quality of the build. The team were incredibly skilled, professional and hardworking throughout the project. Communication was always clear, they kept everything tidy and organised, and they made the whole process feel smooth and stress-free. It’s rare to find a company that combines such high standards of workmanship with such a friendly and approachable attitude. Our new rear extension has completely transformed our home and the finish is excellent. We’ve already had so many compliments on it. We would highly recommend Nelhams and Sons Builders Limited to anyone looking for a trustworthy, sk”
Detailed reviews
Fantastic Family Team
We recently had a rear extension completed by Nelhams and Sons Builders Limited at our home in Chertsey, and we couldn’t be happier with the result. From start to finish, the whole experience was fantastic. David, Jack, Robert, John and the entire team were an absolute pleasure to work with. They are a lovely family company who clearly take a lot of pride in their work, and it really shows in the quality of the build. The team were incredibly skilled, professional and hardworking throughout the project. Communication was always clear, they kept everything tidy and organised, and they made the whole process feel smooth and stress-free. It’s rare to find a company that combines such high standards of workmanship with such a friendly and approachable attitude. Our new rear extension has completely transformed our home and the finish is excellent. We’ve already had so many compliments on it. We would highly recommend Nelhams and Sons Builders Limited to anyone looking for a trustworthy, sk
Customer recommends this business
Nelhams make building work a pleasure.
Nelhams & Sons are incredibly professional, friendly and reliable. Jack and Robert have undertaken several jobs for us, replacing a broken fence panel, fixing some loose roof parts on our conservatory and installing guttering on our shed and garage. Communication has been excellent throughout. They provided transparent and thorough quotations, ensuring that they had understood our requirements, and were proactive in suggesting improvements such as water butts to collect the rainwater. The quality of their work is outstanding. They went over and above, rehanging wonky shed doors and installing a lock at no extra cost. They are exceptionally tidy and have left our home greatly improved.
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Fantastic Family Team
We recently had a rear extension completed by Nelhams and Sons Builders Limited at our home in Chertsey, and we couldn’t be happier with the result. From start to finish, the whole experience was fantastic. David, Jack, Robert, John and the entire team were an absolute pleasure to work with. They are a lovely family company who clearly take a lot of pride in their work, and it really shows in the quality of the build. The team were incredibly skilled, professional and hardworking throughout the project. Communication was always clear, they kept everything tidy and organised, and they made the whole process feel smooth and stress-free. It’s rare to find a company that combines such high standards of workmanship with such a friendly and approachable attitude. Our new rear extension has completely transformed our home and the finish is excellent. We’ve already had so many compliments on it. We would highly recommend Nelhams and Sons Builders Limited to anyone looking for a trustworthy, skilled and reliable building company. A big thank you to David, Jack, Robert, John and the whole team for doing such an amazing job!
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Customer recommends this business
Outstanding father and sons trio!
Robert, Jack and David have done an exceptional job for me. A complicated placing of waste pipes from my new downstairs toilet to the garden chamber digging within the concrete kitchen floor and through several rooms. Although this is a messy job (noisy and very dusty), they have taken every precaution to limit the disruption and have kept me informed of progress and options. They are very good at setting expectations. They work meticulously yet very efficiently. They are a good father and sons team to have around, considerate, skilled and polite and very hard working. Get go the extra mile each and every time (dismantling a cooker so it could be taken out of the house). Result of their work is neat, and prices perfectly reasonable given the complexity of the job! I highly recommend the Nelhams!
Work completed:
Scores listed by Which? Trusted Traders
- Customer Service
- 5 / 5
- Quality
- 5 / 5
- Value
- 5 / 5
Local context
Rated 5.0, above the local average for builders in Staines-upon-Thames
Across 33 builders in Staines-upon-Thames, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Public evidence last checked June 2026
About
Building Trust, One Project at a Time Since 1977 Nelhams & Sons is a family-run building company that has been serving West London and Surrey for over four decades. What started as a small local business in 1977 has grown into one of the region’s most trusted names in construction, while never losing our commitment to personal service and exceptional craftsmanship. Why Choose Nelhams & Sons? 48+ years of proven experience in the construction industry Family-run business with traditional values and modern expertise Fully insured with comprehensive public liability coverage Free, no-obligation quotes for all projects Outstanding customer reviews with five-star ratings Complete project management from start to finish We are DBS checked and proud members of Which? Trusted Traders. Ready to Start Your Project? Contact us today for a free, no-obligation consultation. Let us show you why families across West London and Surrey have trusted Nelhams & Sons for years
Services they list
Re-pointingPatio installation and maintenanceDriveway installation and maintenanceExtensionsLoft conversionsBuilding servicesConservatoriesLog cabins and homesGarage conversionsPorchesGuttering repair servicesJet Washing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Staines-upon-ThamesSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab)
- Insurance: fully insured
- Established: 1977 (49 years in business)
- Experience they state: nearly fifty years
- Areas served: Shepperton, Sunbury, Laleham, Walton-on-Thames, Weybridge
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
Want an extra legitimacy check? Run the Cowboy Checker on Nelhams & Sons Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Nelhams & Sons Ltd
Is Nelhams & Sons Ltd a legitimate business?
Nelhams & Sons Ltd has 4 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Nelhams & Sons Ltd?
Nelhams & Sons Ltd has 4 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Nelhams & Sons Ltd's reviews are genuine?
Nelhams & Sons Ltd's 4 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Nelhams & Sons Ltd qualified and accredited?
We hold 1 independently sourced credential for Nelhams & Sons Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Nelhams & Sons Ltd insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What does Nelhams & Sons Ltd specialise in?
Nelhams & Sons Ltd lists specialist services including Re-pointing, Patio installation and maintenance, Driveway installation and maintenance, Extensions, Loft conversions, Building services. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Nelhams & Sons Ltd cover?
They state on their own website that they cover Shepperton, Sunbury, Laleham, Walton-on-Thames, Weybridge. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
How long has Nelhams & Sons Ltd been trading?
They state on their own website that the business was established in 1977 (49 years in business). This is the business's own statement on their website, not something we have independently checked.