“Really happy with the work carried out on my boiler by Peter. He explained everything he was doing and was quick and kind. The office are also really helpful and proffessional. I would recommend the company.”
Public evidence profile
Neptune Heating & Plumbing Ltd
Credentials & registries
Waste carrier (Environment Agency)
No Trust Score yet
- Rated 5.0 from 611 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Neptune Heating & Plumbing Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Neptune Heating & Plumbing Ltd →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade611 reviews · 5.0 avg
Highlights
“We had a carbon monoxide leak so needed someone pretty quickly. Peter was friendly, professional and really helpful with advice. The people i spoke to on the phone were also great, the job was done in a timely manner.”
“exceptional service I received today. The technician arrived early and was both professional and polite. He clearly explained the repairs he was performing and completed the work immaculately. He finished ahead of schedule and left the work area perfectly clean. It was a flawless experience, and I would highly recommend your services to anyone.”
Detailed reviews
These are the individual reviews we hold for Neptune Heating & Plumbing Ltd, including the highlights above. The 611 headline total is the review volume reported across public review sources.
Really happy with the work carried out on my boiler by Peter. He explained everything he was doing and was quick and kind. The office are also really helpful and proffessional. I would recommend the company.
We had a carbon monoxide leak so needed someone pretty quickly. Peter was friendly, professional and really helpful with advice. The people i spoke to on the phone were also great, the job was done in a timely manner.
exceptional service I received today. The technician arrived early and was both professional and polite. He clearly explained the repairs he was performing and completed the work immaculately. He finished ahead of schedule and left the work area perfectly clean. It was a flawless experience, and I would highly recommend your services to anyone.
Local context
Rated 5.0, in line with the local average for plumbers in Hemel Hempstead
Across 117 plumbers in Hemel Hempstead, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Licence class
- lower-tier
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Hemel Hempstead, Hertfordshire.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Hemel HempsteadHertfordshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Neptune Heating & Plumbing Ltd before you contact them.
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Common questions about Neptune Heating & Plumbing Ltd
Is Neptune Heating & Plumbing Ltd a legitimate business?
Neptune Heating & Plumbing Ltd has 611 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Neptune Heating & Plumbing Ltd?
Neptune Heating & Plumbing Ltd has 611 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Neptune Heating & Plumbing Ltd's reviews are genuine?
Neptune Heating & Plumbing Ltd's 611 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Neptune Heating & Plumbing Ltd had recent public reviews?
Neptune Heating & Plumbing Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Neptune Heating & Plumbing Ltd qualified and accredited?
We hold 1 independently sourced credential for Neptune Heating & Plumbing Ltd, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.
What does Neptune Heating & Plumbing Ltd specialise in?
Neptune Heating & Plumbing Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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