Mike has just fitted central heating for my elderly aunty (not the easiest of jobs due to her age) but Mike just got on with it with no complaints / issues the job was completed in record time all areas left clean and tidy and gave us a very competitive price we are extremely happy with the work definitely recommend
Public evidence profile
Neptune Plumbing & Heating
Trust Score
54out of 100
- Rated 5.0 from 80 reviews
- Reviewed 9 months ago
How this score is worked out
Rating5.0 / 5
Review volume80
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say39.4 of 60
Independent checks8.3 of 30
Track record6.5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade80 reviews
Detailed reviews
These are the individual reviews we hold for Neptune Plumbing & Heating, including the highlights above. The 80 headline total is the review volume reported across public review sources.
Had a leak in the hot water tank in the loft, called and he was here within the time he quoted, sorted the job quickly and efficiently. Really reasonably priced. Definitely recommend
Our toilet started to leak at the join to the soil pipe. It is in a small confined area. I thought difficult to access. As we do not know any current trades people we searched on Checkatrade and found Neptune plumbers. They came along and sorted it out in a mater of minutes. They left everything perfect, and took away all the stress and worry. We will definitely use them for any other plumbing work in the future.
Local context
Rated 5.0, above the local average for plumbers in Leigh
Across 92 plumbers in Leigh, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since2017First public review2023
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Neptune Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Neptune Plumbing & Heating
Is Neptune Plumbing & Heating a legitimate business?
Neptune Plumbing & Heating has 80 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Neptune Plumbing & Heating?
Neptune Plumbing & Heating has 80 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Neptune Plumbing & Heating's reviews are genuine?
Neptune Plumbing & Heating's 80 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
When was Neptune Plumbing & Heating's website registered?
Neptune Plumbing & Heating's website has been online since 2017, according to the public domain registry. This dates the website, not necessarily when the business began trading.