“Installed us a new stop tap, arrived promptly with good communication, explained everything that needed to be done and checked before completing the work. Can’t fault the work and a very fair price, would get in touch again if we needed further work”
Public evidence profile
Pinpoint Trace and Access Limited
Review quality
Caution noted
Credentials & registries
TrustATrader Approved
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 4.9 from 65 reviews
- 12 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Pinpoint Trace and Access Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Pinpoint Trace and Access Limited →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade65 reviews · 4.9 avg
Highlights
“job well done, will definitely keep this company in mind for future issues.”
“Pinpoint were great. After I found a water supply leak, which was not covered by home insurance, Pinpoint were quick to respond and quickly gave me a ballpark quote. They followed up with a survey and formed up a quote. Within about a week they were out at my property and replaced my supply using a mole, and replaced my stop cock very quick - the work was done in a day. All in, 3 guys turned up, Steve, Adam and Nick, and they were very easy to get on with and worked quickly. Highly recommended.”
Detailed reviews
These are the individual reviews we hold for Pinpoint Trace and Access Limited, including the highlights above. The 65 headline total is the review volume reported across public review sources.
Verified by Checkatrade
Pinpoint were the only business to respond to my request, so there’s a big plus straight away. Old Steve and Adam were the two guys who arrived. They were both friendly and polite throughout their visit. I was kept informed of what was found and the process involved. After the repair was completed a further visit was needed to back fill. They left the site tidy with no obstruction. The back fill was carried out while I was away. Again the site was left tidy with no real evidence of work carried out. Thank you
Pinpoint were the only business to respond to my request, so there’s a big plus straight away. Old Steve and Adam were the two guys who arrived. They were both friendly and polite throughout their visit. I was kept informed of what was found and the process involved. After the repair was completed a further visit was needed to back fill. They left the site tidy with no obstruction. The back fill was carried out while I was away. Again the site was left tidy with no real evidence of work carried out. Thank you
Verified by Checkatrade
Very impressed! They took great care to diagnose the leak and discussed every aspect of the work with us before proceeding. The leak was identified and repaired to a high standard with good quality workmanship. All mess was cleaned up afterwards. Thank-you!
Verified by Checkatrade
Following an alarming discovery of a leak in my property, I used Checkatrade to find a solution to the problem. Pinpoint Trace and Access Ltd contacted me promptly. The service received was excellent. The leak was trace and fixed very efficiently. The tradesman’s knowledge and skill was of the highest quality. I was very impressed with all the employers of the company that assisted, including the general manager and the trace and access technician. The service received from the company certainly eased what was a very successful situation. I would definitely recommend the company.
Good communications, arrived on time, didnt make a mess, friendly, work done well, thanks!
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by Checkatrade
Excellent work to repair leak on mains pipe. The job was made more difficult by unforseen issues. However, we were kept closely informed of progress and the pipe was soon mended. We can highly recommend Pinpoint Trace and Access.
Verified by CheckatradeReplacing outside tap
Rang me immediately after your referral and fixed an almost immediate date to do the job. Worked quickly and efficiently and very pleasant throughout. Job completed successfully.
Verified by Checkatrade
Engineer came on time, removed cabinets and dug up the concrete floor were the leak was coming from. Replaced pipe and reinstalled cabinets.
Verified by CheckatradeReplacement outside tap
George rang me very quickly after the Checkatrade referral and came the same day. ETA was exactly as he predicted and his thoughts on what needed doing were exactly right. He replaced the outside tap in a very short time and all is now working well. His charge was a bit higher than I expected for such a brief visit but job well done and he was extremely pleasant throughout.
Verified by CheckatradeKitchen sink pipe running underground in concrete.
The problem was located quickly and resolved in a timely manner. The kitchen cabinets were removed and the faulty pipe located. It was then replaced and everything put back the way it was. Absolutely fantastic job.
Verified by Checkatrade
We had a another mains leak at our yard and again, we called Pinpoint to sort it out. They did exactly that and in record time. Big thanks to them as we would have had to shut our premises whilst we found someone to attend.
Verified by Checkatrade
Good contact from the team who turned up as arranged and carried out the replacement as required. Professional installers who worked hard to conduct the work without issue.
Verified by Checkatradeunder floor leak
very quick to fix the problem and at a reasonable price
Verified by CheckatradeWater supply leak under concrete floor
Unable to repair my water supply without digging my living room up I had it diverted around my house using mole equipment,this saved digging up approx 5mts drive block paving 14mts slabs and 4mts of ornamental stone the TEAM DID A FANTASTIC JOB
Verified by CheckatradeWater leak under drive —remedying poor work from Anglian water when moviing meter
Friendly and competent Men who worked quickly and tidily and did not rip me off when they found leak quite early .
Local context
Rated 4.9, in line with the local average for plumbers in Mansfield
Across 30 plumbers in Mansfield, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 5 Jul 2026
13 reviews arrived within 7 days with limited reviewer detail
Several reviews appeared close together and carried limited reviewer detail. This should be checked before treating that cluster as strong trust evidence.Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Sources
3 named public sourcesWhere this information comes from
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Review sources
Business and public registers
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About
Pinpoint Trace and Access Limited has been vetted and approved by TrustATrader.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24 hours
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed12 reviews in the last 12 months.
How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since2017First public review2023
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about Pinpoint Trace and Access Limited
Is Pinpoint Trace and Access Limited a legitimate business?
Pinpoint Trace and Access Limited has 65 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pinpoint Trace and Access Limited?
Pinpoint Trace and Access Limited has 65 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pinpoint Trace and Access Limited's reviews are genuine?
Pinpoint Trace and Access Limited's 65 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Pinpoint Trace and Access Limited had recent public reviews?
Pinpoint Trace and Access Limited has 12 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Pinpoint Trace and Access Limited qualified and accredited?
We hold 1 independently sourced credential for Pinpoint Trace and Access Limited, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Pinpoint Trace and Access Limited's website registered?
Pinpoint Trace and Access Limited's website has been online since 2017, according to the public domain registry. This dates the website, not necessarily when the business began trading.