“I have had Robert Newby to fit 3 boilers for me on 3 separate locations. He is diligent and he & his team do an excellent job. Not just fitting the boilers but servicing them as well. If there is ever a problem with my elderly mother’s boiler, Robert takes time to attend, fix the issue or suggest alternatives. I have never felt over-charged when Robert completes a job for me and always quotes competitive prices when I’ve had to have work completed or a new boiler installed. I would recommend Robert without any reservation.”
Public evidence profile · Checked March 2026
Newby Plumbing & Heating
Review quality
No reviews in 12 months
Trust Score
58out of 100
How this score is worked out
Rating5.0 / 5
Review volume131
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say43 of 60
Independent checks7 of 30
Track record8.1 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Newby Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Newby Plumbing & Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade131 reviews · 5.0 avg
Highlights
“Friendly, professional and very helpful. Would certainly recommend. We'll be going back for any future work.”
“Very fast response, only contacted evening of 4th Dec, job completed before 9am on 5th Dec”
Detailed reviews
These are the individual reviews we hold for Newby Plumbing & Heating, including the highlights above. The 131 headline total is the review volume reported across public review sources.
I have had Robert Newby to fit 3 boilers for me on 3 separate locations. He is diligent and he & his team do an excellent job. Not just fitting the boilers but servicing them as well. If there is ever a problem with my elderly mother’s boiler, Robert takes time to attend, fix the issue or suggest alternatives. I have never felt over-charged when Robert completes a job for me and always quotes competitive prices when I’ve had to have work completed or a new boiler installed. I would recommend Robert without any reservation.
Friendly, professional and very helpful. Would certainly recommend. We'll be going back for any future work.
Very fast response, only contacted evening of 4th Dec, job completed before 9am on 5th Dec
Local context
Rated 5.0, above the local average for plumbers in Orpington
Across 47 plumbers in Orpington, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked March 2026
About
In Orpington, Kent.
Areas served
KentOrpington
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Newby Plumbing & Heating before you contact them.
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Common questions about Newby Plumbing & Heating
Is Newby Plumbing & Heating a legitimate business?
Newby Plumbing & Heating has 131 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Newby Plumbing & Heating?
Newby Plumbing & Heating has 131 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Newby Plumbing & Heating's reviews are genuine?
Newby Plumbing & Heating's 131 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Newby Plumbing & Heating been trading?
Newby Plumbing & Heating has been reviewed on public sources since 2019.