Public evidence profile
A C Wilgar Plumbing, Heating & Cooling
About A C Wilgar Plumbing, Heating & Cooling
Based in London, A C Wilgar Plumbing, Heating & Cooling has garnered attention for their commitment to detail and professionalism, with 448 reviews across Checkatrade and Which? Trusted Traders. Many customers have praised the team for their punctuality and thoroughness, with engineers like Gary frequently highlighted for their friendliness and expertise. Having been in the business for 12 years, they offer prompt and reliable service, often going above and beyond, such as replacing a dented boiler within the hour. Clients appreciate the seamless communication and organisation, with updates provided via text to track appointments.
What customers say about A C Wilgar Plumbing, Heating & Cooling
Highlights
"Brilliant staff very polite, always respectful of property. Would highly recommend them."
"Offerred same day appointment by Wilgar's but we couldn't make it, given first slot next day. Plumber was polite and friendly and wore protective shoes. Identified a long term build up of scale, so replaced old trap and cleared pipe through wall. Flow was still not as expected so he got up a ladder and dislodged scale from the down pipe to hopper. I was surprised at what came out. Very thorough job water now drains immediately."
"We contacted AC Wilgar for a quote for a new boiler. Their response was speedy and the quote very competitive. They sounded very friendly on the phone and we had no hesitation in giving them the job. The two engineers on the day were very friendly and professional. There was a mini setback when it was discovered that the first new boiler delivered had a dent in the front. They managed to get a replacement within the hour! We highly recommend them."
Detailed reviews
First class installation of a new gas boiler by two very efficient fitters Cannot praise Andy and Billy enough Excellent clean up afterwards as though they had never been there I highly recommend A C Wilgar
Brilliant staff very polite, always respectful of property. Would highly recommend them.
Offerred same day appointment by Wilgar's but we couldn't make it, given first slot next day. Plumber was polite and friendly and wore protective shoes. Identified a long term build up of scale, so replaced old trap and cleared pipe through wall. Flow was still not as expected so he got up a ladder and dislodged scale from the down pipe to hopper. I was surprised at what came out. Very thorough job water now drains immediately.
We contacted AC Wilgar for a quote for a new boiler. Their response was speedy and the quote very competitive. They sounded very friendly on the phone and we had no hesitation in giving them the job. The two engineers on the day were very friendly and professional. There was a mini setback when it was discovered that the first new boiler delivered had a dent in the front. They managed to get a replacement within the hour! We highly recommend them.
They completed my repair and took time to professionally install my new washing machine. They were on time, friendly, polite and competent.
We had a problem with the valve that controls hot water and heating. The work was carried out under our Diamond Service agreement. The engineer encountered some problems beyond the original issue. It turned into a longer job than anticipated over the course of a few days while suitable replacement parts were located. As ever with Wilgar, the work was completed to a high standard and with great professionalism. I cannot speak highly enough of this business. We have been clients for many years and I wholeheartedly recommend them to anyone who is any doubt about chosing a contractor.
From the girls in the office, Sue Eve and Kimmy who always very helpful and knowledgeable, to all the engineers I can speak to a human, i get a text to confirm my appointment , then a text with a timeslot and i can even track the engineer when he on route.
A skilled courteous organised and clean technician, Joe,arrived the day after we put in a request, everything was explained work was carried out very professionally tidied up properly
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