“First class installation of a new gas boiler by two very efficient fitters Cannot praise Andy and Billy enough Excellent clean up afterwards as though they had never been there I highly recommend A C Wilgar”
Public evidence profile · Checked April 2026
A C Wilgar Plumbing, Heating & Cooling
Credentials & registries
3 credentials shown
Trust Score
75out of 100
- Rated 5.0 from 732 reviews across 2 review sources
- 6 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume732
Independent sources2 independent public sources
Credentials3 credentials shown
How this score is made up
What customers say52.6 of 60
Independent checks12.5 of 30
Track record10 of 10
See the independent checks
- Licences and credentials1.1 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site3.1 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about A C Wilgar Plumbing, Heating & Cooling
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for A C Wilgar Plumbing, Heating & Cooling →Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade474 reviews
- Which? Trusted Traders258 reviews · 5.0 avg
Highlights
“Brilliant staff very polite, always respectful of property. Would highly recommend them.”
“Offerred same day appointment by Wilgar's but we couldn't make it, given first slot next day. Plumber was polite and friendly and wore protective shoes. Identified a long term build up of scale, so replaced old trap and cleared pipe through wall. Flow was still not as expected so he got up a ladder and dislodged scale from the down pipe to hopper. I was surprised at what came out. Very thorough job water now drains immediately.”
Detailed reviews
These are the individual reviews we hold for A C Wilgar Plumbing, Heating & Cooling, including the highlights above. The 732 headline total is the review volume reported across public review sources.
Verified by Checkatrade
We had a problem with the valve that controls hot water and heating. The work was carried out under our Diamond Service agreement. The engineer encountered some problems beyond the original issue. It turned into a longer job than anticipated over the course of a few days while suitable replacement parts were located. As ever with Wilgar, the work was completed to a high standard and with great professionalism. I cannot speak highly enough of this business. We have been clients for many years and I wholeheartedly recommend them to anyone who is any doubt about chosing a contractor.
Verified by Checkatrade
From the girls in the office, Sue Eve and Kimmy who always very helpful and knowledgeable, to all the engineers I can speak to a human, i get a text to confirm my appointment , then a text with a timeslot and i can even track the engineer when he on route.
Verified by Checkatrade
A skilled courteous organised and clean technician, Joe,arrived the day after we put in a request, everything was explained work was carried out very professionally tidied up properly
Verified by Checkatrade
Wanted to share my positive experience with AC Wilgar.. This is the third time I’ve used the company - this time for my boiler.. which suddenly stopped working. Made the call to the office and Paul came to the house and had it fixed within half an hour… Paul explained in layman’s terms what had gone wrong (I hadn’t had it serviced in a few years) and residue had built up. As a recently single mum with teenagers who need heating and hot water I was at my wits end in the morning wondering what to do. AC Willar’s speedy and friendly response was second to none and I would highly recommend.
Verified by CheckatradeServicing a combi boiler and fitting a remote thermostat
This company from office staff to engineer are good customer service, helpful, reliable and knowledgeable. I had an issue with invoicing initially but this was resolved promptly at the office by Sue. The engineer (Gary Wright) was very knowledgeable, answered questions, all work carried out with a positive attitude On the second visit for installing the thermostat, the engineers colleague was also helpful and calm showing me how to use new product.
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by CheckatradeAnnual boiler service
The engineer arrived within the given time window, was courteous, thorough and totally professional. Well done!
Verified by CheckatradeBoiler service
Excellent service as usual. Punctual, professional and thorough.
Verified by CheckatradeHeating boiler service
Company very easy to deal with, from booking a convenient date to receiving certificate/billing etc. Text received on morning of Service to give a time slot for the engineer to attend, confirmed nearer the time when he was on the way.
Verified by CheckatradeBoiler service
Friendly and efficient as usual, would definitely recommend.
Verified by CheckatradeServicing boiler
Arrived on time, did work efficiently and quickly and was very friendly.
Verified by CheckatradeBoiler service with a smile!
The engineer arrived exactly when he said he would. He was polite, friendly and courteous. Brought his own doormat to wipe his boots. Offered to wear shoe covers while working in the house. Checked all the radiators. Very patiently explained how to maintain pressure/add water to the system while I took notes! Always a great service from Wilgars and our engineer was a credit to the company.
Verified by CheckatradeBoiler service
Easy to book appointment. Engineer on time and highly efficient and polite. Showed online photos of work undertaken and updated results.
Verified by CheckatradeBoiler service
Service engineer Gary was punctual efficient, informative and quick. Not much more could be asked for.
Verified by CheckatradeBoiler Service
I use Wilgar for plumbing and have a service contract. Their service is excellent, prompt and carried out courteously.
Verified by CheckatradeService of boiler
Excellent as always
Local context
Rated 5.0, above the local average for plumbers in London
Across 1307 plumbers in London, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on Checkatrade.
Respectful and tidy in your home: “Excellent clean up afterwards as though they had never been there” · Checkatrade, 12 Mar 2026
“Punctual, professional and thorough.” · Checkatrade, 3 Jul 2024
“Impeccable punctuality, excellent communication” · Checkatrade, 14 Feb 2021
“they are 100% reliable / punctual” · Checkatrade, 8 Aug 2018
Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- REF1020570
- Source checked
- 28 Jun 2026
- Source checked
- 25 Jun 2026
- Source reference
- 00077890
- Licence class
- Air Source Heat Pumps
- Source checked
- 9 Jul 2026
Sources
5 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Public evidence last checked April 2026
About
Based in London, A C Wilgar Plumbing, Heating & Cooling has garnered attention for their commitment to detail and professionalism. Many customers have praised the team for their punctuality and thoroughness, with engineers like Gary frequently highlighted for their friendliness and expertise. Having been in the business for 12 years, they offer prompt and reliable service, often going above and beyond, such as replacing a dented boiler within the hour. Clients appreciate the seamless communication and organisation, with updates provided via text to track appointments.
Services they list
Air Source Heat Pump Installation - ASHPBathroom & Kitchen PlumbingGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPlumbing RepairsPower FlushingRadiator Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
KentOrpington
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7 emergency call-out
- Guarantee: engineers will be on hand to fix problems which occur on your system, and we’ll cover the costs of all parts and labour
- Established: 1985 (41 years in business)
- Experience they state: over 20 years
- Good to know: No call-out fee · Finance available
- VAT registered: GB 407784727 · check on the HMRC VAT checker (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Which? Trusted Trader · verify (opens in new tab) · we hold this registration
- Checkatrade · verify (opens in new tab)
- SafeContractor · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed6 reviews in the last 12 months.
How long they've really been tradingThey state they've been established since 1985, but the earliest independent source we can find is 2013. Worth asking them about the gap.
They say, established1985Website online since1999First public review2013
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on A C Wilgar Plumbing, Heating & Cooling before you contact them.
Run Cowboy Checker →Good to know
Common questions about A C Wilgar Plumbing, Heating & Cooling
Is A C Wilgar Plumbing, Heating & Cooling a legitimate business?
A C Wilgar Plumbing, Heating & Cooling has 732 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about A C Wilgar Plumbing, Heating & Cooling?
A C Wilgar Plumbing, Heating & Cooling has 732 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know A C Wilgar Plumbing, Heating & Cooling's reviews are genuine?
A C Wilgar Plumbing, Heating & Cooling's 732 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has A C Wilgar Plumbing, Heating & Cooling had recent public reviews?
A C Wilgar Plumbing, Heating & Cooling has 6 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is A C Wilgar Plumbing, Heating & Cooling qualified and accredited?
We hold 3 independently sourced credentials for A C Wilgar Plumbing, Heating & Cooling, including REFCOM (F-Gas register), Which? Trusted Trader, Renewable Energy Consumer Code. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.
Does A C Wilgar Plumbing, Heating & Cooling guarantee their work?
They state on their own website that engineers will be on hand to fix problems which occur on your system, and we’ll cover the costs of all parts and labour. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does A C Wilgar Plumbing, Heating & Cooling specialise in?
A C Wilgar Plumbing, Heating & Cooling lists specialist services including Air Source Heat Pump Installation - ASHP, Bathroom & Kitchen Plumbing, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was A C Wilgar Plumbing, Heating & Cooling's website registered?
A C Wilgar Plumbing, Heating & Cooling's website has been online since 1999, according to the public domain registry. This dates the website, not necessarily when the business began trading.
Certified Group Ltd
Often reviewed for: Boiler & heating
Known for: Friendly & polite · Professional
1 credential shown
Will I Am Plumbing and Heating Limited
Often reviewed for: Plumbing
Known for: Fast & efficient · Professional · Punctual
Emergency callout
MS Plumbing
- Their website advertises 24/7
Often reviewed for: Plumbing · Bathroom
Known for: Friendly & polite
Dean Salisbury
Often reviewed for: Boiler & heating
Known for: Friendly & polite · Professional · Fast & efficient
Emergency callout1 credential shown
Pristine Plumbing & Heating Ltd
Often reviewed for: Boiler & heating · Plumbing
Known for: Friendly & polite · Fast & efficient
Emergency callout