“Just had a new boiler fitted today as an emergency job. The engineer was good with service and workmanship. Thank you.”
Public evidence profile
Old Town Plumbing & Heating Ltd
Emergency callout
Plumber
Trust Score
61out of 100
- Rated 5.0 from 163 reviews
- Reviewed 9 months ago
How this score is worked out
Rating5.0 / 5
Review volume163
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say44.6 of 60
Independent checks11.2 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Old Town Plumbing & Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Old Town Plumbing & Heating Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade163 reviews · 5.0 avg
Highlights
“I contacted Sean through recommendation and he came out the next day to inspect the job. I had a new pump fitted and a new hot water cylinder changed within 2 days. Tom was super efficient, friendly and very well mannered. The house was cleaned and tidied and all rubbish taken away. I have found myself a new plumber :-)”
“I’ve had these guys do two jobs recently. One was to replace blown immersion. 2nd was to attach economy 7 timer direct to water to help reduce mo thot costs. On both jobs the guys were really great at communication. They did both jobs really well. They are polite and professional and friendly. Would highly recommend.”
Detailed reviews
These are the individual reviews we hold for Old Town Plumbing & Heating Ltd, including the highlights above. The 163 headline total is the review volume reported across public review sources.
Just had a new boiler fitted today as an emergency job. The engineer was good with service and workmanship. Thank you.
I contacted Sean through recommendation and he came out the next day to inspect the job. I had a new pump fitted and a new hot water cylinder changed within 2 days. Tom was super efficient, friendly and very well mannered. The house was cleaned and tidied and all rubbish taken away. I have found myself a new plumber :-)
I’ve had these guys do two jobs recently. One was to replace blown immersion. 2nd was to attach economy 7 timer direct to water to help reduce mo thot costs. On both jobs the guys were really great at communication. They did both jobs really well. They are polite and professional and friendly. Would highly recommend.
Local context
Rated 5.0, in line with the local average for plumbers in Stevenage
Across 103 plumbers in Stevenage, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Stevenage, Hertfordshire.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HertfordshireStevenage
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Old Town Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Old Town Plumbing & Heating Ltd
Is Old Town Plumbing & Heating Ltd a legitimate business?
Old Town Plumbing & Heating Ltd has 163 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Old Town Plumbing & Heating Ltd?
Old Town Plumbing & Heating Ltd has 163 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Old Town Plumbing & Heating Ltd's reviews are genuine?
Old Town Plumbing & Heating Ltd's 163 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Old Town Plumbing & Heating Ltd specialise in?
Old Town Plumbing & Heating Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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