Amazing service! Chris and Luke completed the replacement of the two old radiators and the installation of a new shower pump within just over half a day to a very high standard and with hardly any mess. I would be more than happy for them to do other jobs for me and to recommend them to others. Great quality and very reliable. Thank you OTS. Kevin T.
Public evidence profile
OTS Heating Services
Companies House
Active incorporated business
Trust Score
52out of 100
52 out of 100, with a caution: newest review we found is from February 2022. Weigh that age against the score.
- Rated 5.0 from 37 reviews
Newest review February 2022
How this score is worked out
Rating5.0 / 5
Review volume37
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say33.7 of 60
Independent checks12 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “they were very careful in the house and tidied up afterwards.” · Checkatrade, 30 Apr 2021
Companies House registration
ActiveActive incorporated business
OTS Heating Services is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameOTS Heating Services
Company number08753778
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 13 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade37 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for OTS Heating Services, including the highlights above. The 37 headline total is the review volume reported across public review sources.
Excellent work from Chris, clean and tidy. Personable and friendly and appeared to know what he was talking about.
Excellent service. I had a quote within hours and a phone call the next morning to book in. The job took exactly the time they said and they were very careful in the house and tidied up afterwards. Would definitely recommend OTS
Local context
Rated 5.0, above the local average for heating engineers in Durham
Across 7 heating engineers in Durham, the typical rating is 4.5 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Durham, County Durham.
Areas served
County DurhamDurham
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on OTS Heating Services before you contact them.
Run Cowboy Checker →Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the heating engineer services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 2013, so at least 13 years. They appear in 2 separate independent sources.
Company registered2013First public review2021
Good to know
Common questions about OTS Heating Services
Is OTS Heating Services a legitimate business?
OTS Heating Services has 37 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about OTS Heating Services?
OTS Heating Services has 37 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know OTS Heating Services' reviews are genuine?
OTS Heating Services' 37 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is OTS Heating Services a registered business?
OTS Heating Services is a registered business on Companies House (company number 08753778), incorporated 29 Oct 2013, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.