“Diagnosis was quick and efficient, going the extra mile to get my boiler up and running again. Kept me informed at all stages and explained how to limit the problem for the future.”
Public evidence profile
Phoenix Electrical & Plumbing Services
Emergency callout
Central Heating Repair, Plumber
Trust Score
25out of 100
- Rated 3.5 from 172 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating3.5 / 5
Review volume172
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say13.3 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Phoenix Electrical & Plumbing Services
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Phoenix Electrical & Plumbing Services →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.5out of 5
Where these reviews are published
- Checkatrade172 reviews · 3.5 avg
Highlights
“The rewiring of the house was seems well done. A few damages I wanted to avoid and items not quite in the best place. Overall good. Plumbing leaked first attempt, offered to fix a leaking toilet, turned out worse. I fixed it myself in the end. I think the days overran a bit as they finished to drive back early to Bridport from Weymouth. Sometimes at 2.30pm! The last day I was left with thick dust everywhere as they didn’t bring a suitable hoover and were in a rush to leave early. For the price, a good cleanup was desirable. I was asked for extra money for plaster work, which isn’t great.”
Detailed reviews
These are the individual reviews we hold for Phoenix Electrical & Plumbing Services, including the highlights above. The 172 headline total is the review volume reported across public review sources.
Based on a photo of the fuse box a quote was given by email and an appointment made. The employee arrived but spent an hour doing nothing, then said he couldn't do the job and left abruptly. Later I got an email to say the employee had felt it unsafe, as parts of my house are rather cluttered (due to a bereavement). However this wasn't discussed in person so I still don't understand what the problem was. I now have to seek a quotation elsewhere and feel that due to the lack of any effort to resolve the situation at the time, this is not a reputable busines
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in BRIDPORT, Dorset.
Services they list
Bathroom & Kitchen PlumbingElectric Vehicle Charger InstallationElectrical Under Floor Heating InstallationGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingLPG Boiler InstallationLPG Central Heating Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BridportDorset
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Phoenix Electrical & Plumbing Services before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Phoenix Electrical & Plumbing Services
Is Phoenix Electrical & Plumbing Services a legitimate business?
Phoenix Electrical & Plumbing Services has 172 independent public reviews, rated 3.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Phoenix Electrical & Plumbing Services?
Phoenix Electrical & Plumbing Services has 172 public reviews, averaging 3.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Phoenix Electrical & Plumbing Services' reviews are genuine?
Phoenix Electrical & Plumbing Services' 172 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Phoenix Electrical & Plumbing Services had recent public reviews?
Phoenix Electrical & Plumbing Services has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Phoenix Electrical & Plumbing Services specialise in?
Phoenix Electrical & Plumbing Services lists specialist services including Bathroom & Kitchen Plumbing, Electric Vehicle Charger Installation, Electrical Under Floor Heating Installation, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.