Phoenix Electrical & Plumbing Services

Diagnosis was quick and efficient, going the extra mile to get my boiler up and running again. Kept me informed at all stages and explained how to limit the problem for the future.

The rewiring of the house was seems well done. A few damages I wanted to avoid and items not quite in the best place. Overall good. Plumbing leaked first attempt, offered to fix a leaking toilet, turned out worse. I fixed it myself in the end. I think the days overran a bit as they finished to drive back early to Bridport from Weymouth. Sometimes at 2.30pm! The last day I was left with thick dust everywhere as they didn’t bring a suitable hoover and were in a rush to leave early. For the price, a good cleanup was desirable. I was asked for extra money for plaster work, which isn’t great.

Based on a photo of the fuse box a quote was given by email and an appointment made. The employee arrived but spent an hour doing nothing, then said he couldn't do the job and left abruptly. Later I got an email to say the employee had felt it unsafe, as parts of my house are rather cluttered (due to a bereavement). However this wasn't discussed in person so I still don't understand what the problem was. I now have to seek a quotation elsewhere and feel that due to the lack of any effort to resolve the situation at the time, this is not a reputable busines