Plumbjax carried out the move and replacement of 2 downstairs radiators. The jobs were completed on time with no hassle. All mess was cleared up after and no issues at all. We’ve used Plumbjax several times now from replacing our boiler to Quooker tape installation and been very happy with level of workmanship carried out
Public evidence profile
PlumbJax
Companies House
Active incorporated business
Trust Score
55out of 100
How this score is worked out
Rating5.0 / 5
Review volume77
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say39.1 of 60
Independent checks7.4 of 30
Track record8.5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them3.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Companies House registration
ActiveActive incorporated business
PlumbJax is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePlumbJax
Company number12022247
Incorporated
Registered activityElectrical installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 7 years on the register also points to an established business rather than a brand-new one.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “Cleaned all mess and removed unwanted items.” · Checkatrade, 7 May 2024
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade77 reviews
Detailed reviews
These are the individual reviews we hold for PlumbJax, including the highlights above. The 77 headline total is the review volume reported across public review sources.
All work carried out to a high standard within the agreed timescales. Questions were answered promptly and additions accommodated
Turned up on time, completed work without issue despite chaos around them. Cleaned all mess and removed unwanted items. Very polite, helpful and cheerful.
Local context
Rated 5.0, in line with the local average for plumbers in Basingstoke
Across 51 plumbers in Basingstoke, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
Company registered2019Website online since2021
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on PlumbJax before you contact them.
Run Cowboy Checker →Good to know
Common questions about PlumbJax
Is PlumbJax a legitimate business?
PlumbJax has 77 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about PlumbJax?
PlumbJax has 77 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is PlumbJax rated on reliability and quality?
On Checkatrade, customers rate PlumbJax by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where PlumbJax is strongest, not just the overall average.
How do I know PlumbJax's reviews are genuine?
PlumbJax's 77 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is PlumbJax a registered business?
PlumbJax is a registered business on Companies House (company number 12022247), incorporated 29 May 2019, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
When was PlumbJax's website registered?
PlumbJax's website has been online since 2021, according to the public domain registry. This dates the website, not necessarily when the business began trading.