Plumbwells Plumbing Ltd

This was the third job Plumbwells have done in the last couple of years and, once again, they didn't disappoint. For all three jobs, two small, one large, the experience from first contact to job completion has been excellent.

Excellent to deal with. Fantastic group of people work there who want to help with everything they can. We will be using Plumbwells in the future.

We called Plumbwells to service our boiler and fix a fault where it repeatedly cut out. We paid £150 and were told it was resolved, but it failed again within hours. A second visit (£300) resulted in the boiler still not working, with advice that the burner was faulty, parts were difficult to source, and any repair would come with no guarantee. After two failed visits, we were then asked to pay upfront for £200 for part. At this point, confidence was lost. A different engineer diagnosed the actual fault within 10 minutes a cracked capacitor and fixed it for £75. Plumbwells did refund £150