Russ kept me informed and turned up bang on time, as he always does. Kept me updated throughout and as ever, left the kitchen spotless. A pleasure to deal with.
Public evidence profile
R Lovelock Heating & Plumbing
Credentials & registries
EAL Qualified
Trust Score
52out of 100
How this score is worked out
Rating5.0 / 5
Review volume83
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say39.7 of 60
Independent checks8 of 30
Track record4.4 of 10
See the independent checks
- Licences and credentials1 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade83 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for R Lovelock Heating & Plumbing, including the highlights above. The 83 headline total is the review volume reported across public review sources.
Russell was great even though what should have been a simple task turned into something more complex. Very quick to respond to my request and kept me informed at all times. Russell is very experienced and knowledgeable and is always the first person I contact whenever I have a plumbing related issue or question.
Russell provided excellent service at all stages from initial review of the job, selection and purchase of the new tap and its installation. The job was completed very quickly but still with great care and attention to detail. On completion everything was left neat and tidy. All in all, Russell made the whole process trouble free and enjoyable.
Local context
Rated 5.0, in line with the local average for plumbers in Basingstoke
Across 51 plumbers in Basingstoke, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “On completion everything was left neat and tidy.” · Checkatrade, 5 Jul 2024
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Check dates vary by source. Where we hold a date, the check shows it.
About
In Basingstoke, Hampshire.
Areas served
BasingstokeHampshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on R Lovelock Heating & Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about R Lovelock Heating & Plumbing
Is R Lovelock Heating & Plumbing a legitimate business?
R Lovelock Heating & Plumbing has 83 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about R Lovelock Heating & Plumbing?
R Lovelock Heating & Plumbing has 83 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is R Lovelock Heating & Plumbing rated on reliability and quality?
On Checkatrade, customers rate R Lovelock Heating & Plumbing by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where R Lovelock Heating & Plumbing is strongest, not just the overall average.
How do I know R Lovelock Heating & Plumbing's reviews are genuine?
R Lovelock Heating & Plumbing's 83 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is R Lovelock Heating & Plumbing qualified and accredited?
We hold 1 independently sourced credential for R Lovelock Heating & Plumbing, including EAL Qualified. Each is attributed to the body that issued it in the credentials section.