
Public evidence profile
Rayotec Limited
Launch summary
Rayotec LimitedWe are an award winning, family business now in its 2nd generation and have been established since 1987. We offer high levels of service and competitive prices. Our services include: Solar Repair and Maintenance Solar PV – We are able to undertake repair works on domestic and commercial photovoltaic systems. Whether your solar systems has stopped generating, suffered storm damage or just needs a planned maintenance. Solar Thermal / Hot Water – Our solar heating engineers are able to fix faulty solar thermal systems, replace the antifreeze and repair leaks / air locks. We can also remove / reinstall solar panels when a roof needs to be replaced or repaired. Electric Underfloor Heating We have a wide range of electric under floor heating mats that can be used under tiles, carpet, wood laminate, engineered wood and vinyl tiles such as Amtico and Karndean. We can also provide an installation service for complete ease of mind.
Public proof summary
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Review coverage and highlights
I don't have sufficient memory of the day the work was done to write a reliable review. I just remember the man who did the work. He worked professionally and explained what and why he was doing.
I've had underfloor heating and solar panels fitted by Rayotech, I'm very happy with both the work done and the top service they gave me. They are friendly, professional, I had a small problem with the boiler system, which they very kindly took the time to explain how it all worked so the issue was resolved. They really went above and beyond the call of duty, and I recommend them highly to others, no problems at all. I'll be booking them again for another job on another property very soon.
I panicked when I thought my inverter on my FIT system had failed. Reza was extremely helpful and gave me much confidence. The quote was reasonable and he was on hand to explain a few questions I had. Although the inverter rectified itself I have no reservation in dealing with this company again as they left a very impressive customer experience
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Customer review evidence
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I don't have sufficient memory of the day the work was done to write a reliable review. I just remember the man who did the work. He worked professionally and explained what and why he was doing.
3 large rooms and 2 bathrooms fitted with electric underfloor heating. After measuring the rooms, James arrived 3 days later with his team and installed all rooms in 3 hrs - everything up and running correctly. Very impressed how quickly it was installed.
I've had underfloor heating and solar panels fitted by Rayotech, I'm very happy with both the work done and the top service they gave me. They are friendly, professional, I had a small problem with the boiler system, which they very kindly took the time to explain how it all worked so the issue was resolved. They really went above and beyond the call of duty, and I recommend them highly to others, no problems at all. I'll be booking them again for another job on another property very soon.
I panicked when I thought my inverter on my FIT system had failed. Reza was extremely helpful and gave me much confidence. The quote was reasonable and he was on hand to explain a few questions I had. Although the inverter rectified itself I have no reservation in dealing with this company again as they left a very impressive customer experience
My generation meter on the solar panels stopped working but I managed to contact Rayotec during 'lockdown' They made an appointment for an engineer to call and a week before the date he rang to say he had had a cancellation and could he come round in an hour. Two hours later he had found the (expensive) answer to the problem and fitted a new invertor. He was very careful and well aware of distancing and wore a mask. I would definitely recommend this firm to anyone needing this sort of help.
Professional and courteous appointment organisation. Work completed in a tidy, safe and knowledgeable manner despite extremely hot weather. Support and advice provided as required.
Moved into a house with two systems already installed. Called regarding systems was told it needed to be serviced. The first engineer arrived and could not fit into the crawl space. I had to take another day off work as a different engineer had to come out. Then asked for remote monitoring on the pv system, told the engineer had to visit. The engineer on site a few minutes said a cable had been unplugged and I had to contact solax, the manufacturer to access remotely. Wish I was told this on the phone and not charged a large amount for a call out.
I was very impressed with Rayotec which I found on Google. I suspected I needed a new inverter for my solar panels. First contact suggested a call out to assess the problem. Their engineer came out on time and was very polite and friendly. It was established that the invert was in fact faulty . Inverter ordered and fitted in quick time 4 days later at a good price. I was able to pay for my purchase over the phone to yet again a polite friendly young lady. Paperwork and photos came back to me in quick time. I would certainly recommend Rayotec and would have no problem using the again.
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