Public evidence profile
Rayotec Limited
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Companies House
Active incorporated business
No Trust Score yet
- Rated 4.7 from 23 reviews
- 1 credential shown
Newest review January 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about Rayotec Limited
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Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesWhich? Trusted TraderSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for Rayotec Limited →Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Companies House registration
ActiveActive incorporated business
RAYOTEC LIMITED is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameRAYOTEC LIMITED
Company number02209397
Incorporated
Registered activitySpecialised construction
Run by3 directors (longest-serving director appointed in 2024)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 39 years on the register also points to an established business rather than a brand-new one.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.7out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders23 reviews · 4.7 avg
Highlights
“Serviced my solar hot water system which had developed a fault. Arrived on time and completed the work as requested. Very tidy workman who fully cleared up afterwards and clearly knew what he was about. I had to wait a while for the service as they were booked up but the wait was worth it. I will use them again for the next service”
“They are a family firm that really cares about their customers. They fully understand that word of mouth is the best marketing tool any company has. They are attentive and efficient and I would not hesitate to recommend them to other customers.”
“The old 'inherited' Solar Hot Water System was malfunctioning. There was excessive heat build-up in the loft and a 'kettling'cylinder. The old cylinder and pipework needed replacing due to age and leakage' The loft/heat problems were dealt with speedy efficienty. The new copper work and cylinder replacement were also accomplished to a very high standard. Definitely a work of art. Rayotec kept me fully informed with every step of the work, costings, etc. A stream of communication so rarely encountered nowadays and I felt reassured throughout.”
Detailed reviews
These are the individual reviews we hold for Rayotec Limited, including the highlights above. The 23 headline total is the review volume reported across public review sources.
Bi-Annual Service of Solar Thermal Installation
Rayotec is one of the few local organisations with the knowledge and skill to carry out maintenance and regular servicing of Solar Thermal Heating installations and this they do reliably and professionally.
Still going strong
Rayotec installed solar tubes for us over 13 years ago. A recent problem, unconnected with that installation which was still working well, required specialist attention which local plumbers were unable to do. It was reassuring to discover Rayotec were still in business - unlike many early start-ups - and able to rectify the situation. They turned up on time, were within quote, clean, and additionally re-fixed a sensor in position that was not requested as part of the job. Well done and thank you.
Reliable and efficient
Serviced my solar hot water system which had developed a fault. Arrived on time and completed the work as requested. Very tidy workman who fully cleared up afterwards and clearly knew what he was about. I had to wait a while for the service as they were booked up but the wait was worth it. I will use them again for the next service
A firm that cares
They are a family firm that really cares about their customers. They fully understand that word of mouth is the best marketing tool any company has. They are attentive and efficient and I would not hesitate to recommend them to other customers.
Decommissioned Solar Hot Water System
The old 'inherited' Solar Hot Water System was malfunctioning. There was excessive heat build-up in the loft and a 'kettling'cylinder. The old cylinder and pipework needed replacing due to age and leakage' The loft/heat problems were dealt with speedy efficienty. The new copper work and cylinder replacement were also accomplished to a very high standard. Definitely a work of art. Rayotec kept me fully informed with every step of the work, costings, etc. A stream of communication so rarely encountered nowadays and I felt reassured throughout.
Read the other 15 detailed reviews on this pageShow fewer reviews
Great service
Didn't know who to call as had a fault on the inverter. Luckily chose Rayotec. David Merchant their man in the office understood my problem and arranged for an engineer to either repair or replace. I was told the cost and the invert was replaced. Excellent job done, well done. Would definitely recommend the company.
Solar system removal
Engineer arrived promptly and removed Solar hot water panels and decommissioned the system as agreed and was very efficient and tidy.
Helpful and efficient
We were alerted to the fact our solar panels were not working when we sent off our FIT reading to the energy company. Looked up companies who may help and found Rayotec. Gave them a call and spoke to David who was extremely helpful and after liasing with him via a few emails and some photos of our system in the loft, he sent out an engineer to check and consequently replace our faulty inverter. All sorted start to finish in 20 days. Very good service and trustworthy firm. Thank you.
Installation of new Inverter fro solar panels.
A company to be recommended. From David in the office, who was endlessly helpful and patient, to the two young men who did the installation, we were delighted with both the customer service and the work done.
Replacement inverter
On contacting RAYOTEC they were polite and extremely helpful .Having completed home tests and sending photos of the installation it was decided that a new inverter was required.They turned up on time on the date arranged and the work was completed efficiently. I would highly recommend this company.
Speedy reliable service
Had forgotten about this provider as the service was provided over 2 months ago, but goes to prove how seamless and trouble free the experience was. Cannot fault this company
Installation of new solar inverter
David Merchant at Rayotec was professional throughout resulting in the replacement of two existing inverters with a single new inverter on time and on budget. In comparison with other installers Rayotec insisted on a site visit to ensure the new inverter was compatible with my PV array. Rayotec were totally transparent about the whole process and the timetable for caring out the work providing regular updates in a timely manner. When the new inverter would not connect wirelessly to my router, Rayotec promptly returned to install an ethernet cable at no extra cost. I could not praise Rayotec more for a professional job well done and great customer service.
Servicing Solar Panel Installation
I found Rayotec on the Internet in 2021 when I needed a new Inverter for the Solar Panel System. They were extremely efficient in arranging a visit of their engineers who diagnosed the faulty inverter and replaced it with a new unit there and then. A few months later they installed a Solar Boost unit which enabled the use of energy from the panels to heat the hot water. unfortunately, the Solar Boot unit failed after15 months. Mr Marchant at Rayotec subsequently arranged a replacement unit under warranty from the manufacturer and it was fitted by their engineer. Throughout my association with Rayotec personnel and their engineers, I have been treated with absolute respect and they have been so efficient.
Great work, quick and tidy
I reached out to Rayotec for help with a failed inverter unit which typically was just months out of its 10 year warranty (not with them). After supplying details of the current system, they advised replacing it with a smaller capacity one, as the existing unit was over-sized. Within a week we had their team around, very prompt and quick to replace the current unit, and test everything was working. Very polite and helpful chaps!
Replaced inverter
Rayotech were very professional in identifying and replacing the inverter in the loft which had caused the solar panels to stop recording.
Very impressed from start to finish.
I was very impressed with Rayotec which I found on Google. I suspected I needed a new inverter for my solar panels. First contact suggested a call out to assess the problem. Their engineer came out on time and was very polite and friendly. It was established that the invert was in fact faulty . Inverter ordered and fitted in quick time 4 days later at a good price. I was able to pay for my purchase over the phone to yet again a polite friendly young lady. Paperwork and photos came back to me in quick time. I would certainly recommend Rayotec and would have no problem using the again.
Disappointing.
Moved into a house with two systems already installed. Called regarding systems was told it needed to be serviced. The first engineer arrived and could not fit into the crawl space. I had to take another day off work as a different engineer had to come out. Then asked for remote monitoring on the pv system, told the engineer had to visit. The engineer on site a few minutes said a cable had been unplugged and I had to contact solax, the manufacturer to access remotely. Wish I was told this on the phone and not charged a large amount for a call out.
Removal and replacement of solar panels and attached anti pigeon mesh
Professional and courteous appointment organisation. Work completed in a tidy, safe and knowledgeable manner despite extremely hot weather. Support and advice provided as required.
Excellent service
My generation meter on the solar panels stopped working but I managed to contact Rayotec during 'lockdown' They made an appointment for an engineer to call and a week before the date he rang to say he had had a cancellation and could he come round in an hour. Two hours later he had found the (expensive) answer to the problem and fitted a new invertor. He was very careful and well aware of distancing and wore a mask. I would definitely recommend this firm to anyone needing this sort of help.
Went above and beyond
I panicked when I thought my inverter on my FIT system had failed. Reza was extremely helpful and gave me much confidence. The quote was reasonable and he was on hand to explain a few questions I had. Although the inverter rectified itself I have no reservation in dealing with this company again as they left a very impressive customer experience
Sources
2 named public sourcesWhere this information comes from
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Review sources
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About
We are an award winning, family business now in its 2nd generation and have been established since 1987. We offer high levels of service and competitive prices. Our services include: Solar Repair and Maintenance Solar PV – We are able to undertake repair works on domestic and commercial photovoltaic systems. Whether your solar systems has stopped generating, suffered storm damage or just needs a planned maintenance. Solar Thermal / Hot Water – Our solar heating engineers are able to fix faulty solar thermal systems, replace the antifreeze and repair leaks / air locks. We can also remove / reinstall solar panels when a roof needs to be replaced or repaired. Electric Underfloor Heating We have a wide range of electric under floor heating mats that can be used under tiles, carpet, wood laminate, engineered wood and vinyl tiles such as Amtico and Karndean. We can also provide an installation service for complete ease of mind.
Independent checks
About this business
How long they've really been tradingOperating since at least 1987 (39 years), according to an independent source, not just their own word.
Company registered1987They say, established1987
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the builder services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
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Common questions about Rayotec Limited
Is Rayotec Limited a legitimate business?
Rayotec Limited has 23 independent public reviews, rated 4.7 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Rayotec Limited?
Rayotec Limited has 23 public reviews, averaging 4.7 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Rayotec Limited's reviews are genuine?
Rayotec Limited's 23 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Rayotec Limited qualified and accredited?
We hold 1 independently sourced credential for Rayotec Limited, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Is Rayotec Limited a registered business?
RAYOTEC LIMITED is a registered business on Companies House (company number 02209397), incorporated 30 Dec 1987, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
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