We had been having problems with our boiler for quite a while and had a few companies try to repair it but the issue persisted. Richmond Heating Service diagnosed the problem quickly and repaired it in one day. We would recommend them highly.
Public evidence profile
Richmond Heating Services Ltd
Companies House
Active incorporated business
Trust Score
56out of 100
56 out of 100, with a caution: newest review we found is from February 2020. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review February 2020
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say42.7 of 60
Independent checks7.4 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them3.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Nothing is too much trouble for Leo, he is always cheerful and polite. He really knows what he is doing and all his advise is incredibly helpful. He is very fair with his pricing and does his best to save money if he can. Leo is very responsive to calls and messages and has more than once turned out very quickly to resolve a plumbing problem for us. I have already recommended Leo and would not hesitate to do so again.
Leo did a great job. He made the effort to fit us into his tight schedule and ensured that he returned the next day to fit a new part. He was very knowledgeable (ours is an old system) and gave fair and helpful advice. He helped to source a hard to find part and was quick and efficient in the repairs. Highly recommended.
Local context
Rated 5.0, in line with the local average for plumbers in Richmond
Across 39 plumbers in Richmond, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
Richmond Heating Services Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameRichmond Heating Services Ltd
Company number08357429
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2013)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 13 years on the register also points to an established business rather than a brand-new one.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
How long they've really been tradingThe earliest independent record of them trading is 2013, so at least 13 years. They appear in 2 separate independent sources.
Company registered2013Website online since2013First public review2020
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Richmond Heating Services Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Richmond Heating Services Ltd
Is Richmond Heating Services Ltd a legitimate business?
Richmond Heating Services Ltd has 3 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Richmond Heating Services Ltd?
Richmond Heating Services Ltd has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Richmond Heating Services Ltd's reviews are genuine?
Richmond Heating Services Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Richmond Heating Services Ltd a registered business?
Richmond Heating Services Ltd is a registered business on Companies House (company number 08357429), incorporated 11 Jan 2013, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
When was Richmond Heating Services Ltd's website registered?
Richmond Heating Services Ltd's website has been online since 2013, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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Emergency callout