Contacted this company to get a quote for a new shower pump at parents house. Kel was very helpful on the phone and came as promised on time. Work was excellent, Kel was efficient and tidy and kept us informed all the way along. Excellent job done and very happy with work. Very reasonable and would definitely use again and recommend.
Public evidence profile · Checked May 2026
Richmond Plumbing and Heating Ltd
Trust Score
59out of 100
- Rated 5.0 from 221 reviews
- Reviewed 10 months ago
How this score is worked out
Rating5.0 / 5
Review volume221
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say46.7 of 60
Independent checks3.3 of 30
Track record8.5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them3.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Customers often mention
Where these reviews are published
- Checkatrade221 reviews
Detailed reviews
These are the individual reviews we hold for Richmond Plumbing and Heating Ltd, including the highlights above. The 221 headline total is the review volume reported across public review sources.
Fast service, good communication, would use again.
All very quick and easy. Problem solved and it was only a small job which can make it hard to find a good plumber. 2 days notice and all sorted. No extras, all straight forward charging.
Local context
Rated 5.0, above the local average for plumbers in London
Across 1282 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
Independent checks
About this business
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
First public review2019Website online since2025
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Richmond Plumbing and Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Richmond Plumbing and Heating Ltd
Is Richmond Plumbing and Heating Ltd a legitimate business?
Richmond Plumbing and Heating Ltd has 221 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Richmond Plumbing and Heating Ltd?
Richmond Plumbing and Heating Ltd has 221 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Richmond Plumbing and Heating Ltd rated on reliability and quality?
On Checkatrade, customers rate Richmond Plumbing and Heating Ltd by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Richmond Plumbing and Heating Ltd is strongest, not just the overall average.
How do I know Richmond Plumbing and Heating Ltd's reviews are genuine?
Richmond Plumbing and Heating Ltd's 221 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
When was Richmond Plumbing and Heating Ltd's website registered?
Richmond Plumbing and Heating Ltd's website has been online since 2025, according to the public domain registry. This dates the website, not necessarily when the business began trading.
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