“I am extremely happy with the plumbing work and communication throughout the whole time, the plumbing was done to a very high standard. I would definitely use Rusty Phix again and recommend them without hesitation.”
Public evidence profile
RustyPhix Plumbing & Heating
Emergency callout
Central Heating Repair, Plumber
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about RustyPhix Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for RustyPhix Plumbing & Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Where these reviews are published
- Checkatrade9 reviews · 4.9 avg
Highlights
“Communication was clear from start to finish and the pricing structure was really reasonable. Really went above and beyond to get me sorted on the same day and gave me lots of advice/help for the future. Will definitely be my go to guy moving forward.”
“I used RustyPhix to replace my boiler that stopped working as well as 3 rusty radiators. The communication was very good throughout the process and they were very quick to reply to my messages and sent me a comprehensive quote. I went with them rather than the competitors because they were cheaper but the quality of the work they did was really good! They were able to come back when I had other smaller issues and they installed a smart thermostat for free (I already had it). The only downside is that the job took longer than expected but I would definitely use their service again.”
Detailed reviews
These are the individual reviews we hold for RustyPhix Plumbing & Heating, including the highlights above. The 9 headline total is the review volume reported across public review sources.
I used RustyPhix to replace my boiler that stopped working as well as 3 rusty radiators. The communication was very good throughout the process and they were very quick to reply to my messages and sent me a comprehensive quote. I went with them rather than the competitors because they were cheaper but the quality of the work they did was really good! They were able to come back when I had other smaller issues and they installed a smart thermostat for free (I already had it). The only downside is that the job took longer than expected but I would definitely use their service again.
I am extremely happy with the plumbing work and communication throughout the whole time, the plumbing was done to a very high standard. I would definitely use Rusty Phix again and recommend them without hesitation.
Communication was clear from start to finish and the pricing structure was really reasonable. Really went above and beyond to get me sorted on the same day and gave me lots of advice/help for the future. Will definitely be my go to guy moving forward.
Local context
Rated 4.9, in line with the local average for plumbers in Tower Hamlets
Across 16 plumbers in Tower Hamlets, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in London, London.
Services they list
Bathroom & Kitchen PlumbingGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe FitterPlumbing RepairsRadiator InstallationRadiator Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
London
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on RustyPhix Plumbing & Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about RustyPhix Plumbing & Heating
Is RustyPhix Plumbing & Heating a legitimate business?
RustyPhix Plumbing & Heating has 9 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about RustyPhix Plumbing & Heating?
RustyPhix Plumbing & Heating has 9 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know RustyPhix Plumbing & Heating's reviews are genuine?
RustyPhix Plumbing & Heating's 9 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has RustyPhix Plumbing & Heating had recent public reviews?
RustyPhix Plumbing & Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does RustyPhix Plumbing & Heating specialise in?
RustyPhix Plumbing & Heating lists specialist services including Bathroom & Kitchen Plumbing, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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