“I had Robert out to do our annual boiler service and gas certificate a few months ago, he turned up when he said he would and completed the job quickly and efficiently…. Then we had an issue this week with a big leak due to the rain which unfortunately got into the boiler causing a fault. Robert attended straight away and diagnosed the problem, ordering the replacement parts and returning exactly when he said he would to fit them. He’s a friendly, honest, knowledgeable and reliable engineer. Thoroughly recommend him!”
Public evidence profile · Checked June 2026
Heat Solve (London)
Review quality
No reviews in 12 months
Credentials & registries
Which? Trusted Trader
Trust Score
49out of 100
How this score is worked out
Rating5.0 / 5
Review volume28
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say31.7 of 60
Independent checks8.8 of 30
Track record8.1 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Heat Solve (London)
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesWhich? Trusted TraderSee detail →
See the full verification checklist for Heat Solve (London) →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Which? Trusted Traders28 reviews · 5.0 avg
Highlights
“Robert fixed a leak in our boiler and replaced a faulty valve on our hot water tank (we used him twice). Very quick and reliable and the work was great quality and reasonably priced. Would definitely recommend Robert and Heat Solve.”
“I needed new radiators in my home so phoned this trader’s mobile number and got a call back 2 days later. (Btw are they called Heat Solve or Heat n Leak?) Said he wouldn’t quote unless I paid him £130 up front to do so: he had lots of work “at this time of year” (December) and it wasn’t “worth his while” in that context to quote for free - the implication being that he didn’t have a consistent policy on charging for quotes but instead just tried it on when he thought he could get away with it. I offered to send photos of the radiators that needed replacement so that he could quote - or at least estimate - without having to visit the property, but he just brushed me off, and in a rude, arrogant and dismissive way. He did everything he could during our brief conversation to big up the job, dissing everything from my pipework to my nearly new Worcester Bosch boiler (he claims to specialise in these, so presumably has a link with the manufacturer, but dismissed these excellent boilers as “ok until they start leaking”) and trying to push expensive extra services (Powder Flush?). And all this without laying eyes on my house! I’ve researched the practices of tradespeople with regard to charging for quotes, and while some do so, it is wholly unreasonable to charge £130 to quote for a job of such a relatively small size and low level of complexity. Not at all what I expected from a Which? Trusted Trader, and inconsistent with this trader’s claim of “no hidden extras”.”
Detailed reviews
These are the individual reviews we hold for Heat Solve (London), including the highlights above. The 28 headline total is the review volume reported across public review sources.
Friendly, reliable and efficient
This is the third time I’ve used this firm. On every occasion, Robert has turned up on time and got to grips with the problem. With a problem with a central heating and hot water boiler, a speedy and effective response is essential and Heatsolve (London) provides this.
Speedy response and reliable
I had Robert out to do our annual boiler service and gas certificate a few months ago, he turned up when he said he would and completed the job quickly and efficiently…. Then we had an issue this week with a big leak due to the rain which unfortunately got into the boiler causing a fault. Robert attended straight away and diagnosed the problem, ordering the replacement parts and returning exactly when he said he would to fit them. He’s a friendly, honest, knowledgeable and reliable engineer. Thoroughly recommend him!
Fast and reliable boiler repairs
Robert fixed a leak in our boiler and replaced a faulty valve on our hot water tank (we used him twice). Very quick and reliable and the work was great quality and reasonably priced. Would definitely recommend Robert and Heat Solve.
Advertises “no hidden charges” but wanted £130 to QUOTE for installing 12 new radiator!
I needed new radiators in my home so phoned this trader’s mobile number and got a call back 2 days later. (Btw are they called Heat Solve or Heat n Leak?) Said he wouldn’t quote unless I paid him £130 up front to do so: he had lots of work “at this time of year” (December) and it wasn’t “worth his while” in that context to quote for free - the implication being that he didn’t have a consistent policy on charging for quotes but instead just tried it on when he thought he could get away with it. I offered to send photos of the radiators that needed replacement so that he could quote - or at least estimate - without having to visit the property, but he just brushed me off, and in a rude, arrogant and dismissive way. He did everything he could during our brief conversation to big up the job, dissing everything from my pipework to my nearly new Worcester Bosch boiler (he claims to specialise in these, so presumably has a link with the manufacturer, but dismissed these excellent boilers as “ok until they start leaking”) and trying to push expensive extra services (Powder Flush?). And all this without laying eyes on my house! I’ve researched the practices of tradespeople with regard to charging for quotes, and while some do so, it is wholly unreasonable to charge £130 to quote for a job of such a relatively small size and low level of complexity. Not at all what I expected from a Which? Trusted Trader, and inconsistent with this trader’s claim of “no hidden extras”.
Good Work
Robert fixed my toilet flush. He did a good job, went out to get the gadget for flush and returned in a short time. Thorough, tidy and very professional. Good value. Good Standard. I would highly recommend him.
Read the other 15 detailed reviews on this pageShow fewer reviews
Kitchen white goods and counter install
Robert installed new counter tops and replacement white goods in the kitchen of our rental property. He also ran a new gas feed to the hob as the previous one was electric, serviced the combi-boiler and carried out the annual “Gas Safe” inspection. He arrived on the date and time agreed and carried out the work as agreed and priced. He actually spent more time than first planned but did not charge extra. The work was carried out carefully and to a very high standard. This was the second time he did some work for us, the first time was an emergency call out for leaking water mains; that job was also carried satisfactorily. I would fully recommend him.
Professional Boiler Service
I needed to find a new person to service a very old boiler. Rob was on-time, professional and serviced the boiler. He also answered my questions about when I should replace it, very clearly. I thought that the price for the service was very reasonable.
Efficient repair of leaking cistern
Rob communicated quickly and efficiently as to his availability. He turned up promptly at the agreed time and carried out the work with a minimum of fuss, obtained the necessary replacement part and completed the job.
Perfect service!
Rob was courteous and sensitive to the current situation re the pandemic when visiting our home. He was a pleasure to talk to and did the service on our boiler efficiently and neatly. There was nothing to do after he left, other than be assured that everything was working well, and that we'd keep his number for anything in the future.
Excellent service
Rob carried out a boiler service and gas certificate. The work was done promptly, to a high quality and was competitively priced. Rob was also friendly and helpful. Would recommend.
Reliable, professional work
Rob has done my annual landlord boiler safety checks a number of times. He has always been reliable, flexible and happy to liaise with the tenant to arrange a convenient time. I would recommend this company.
Work in various flats
I have contacted Robert from Leak & Heat several times on behalf of residents within the building with problems ranging from broken boilers to blocked sinks/toilets. Feed back has been very positive on how Robert explains what the problem has been and how he has repaired, also his politeness and ensuring that he cleans up leaving the area clean and tidy after completion.
Great work
Second year I've used Rob at Leaknheat plumbing & heating to service my boiler & complete a gas safety certificate. He responds quickly to queries and carries out the work on time and well, thanks.
Reliable and quick worker
Rob has just done most recent piece of work on my tenanted Flat - replacing shower head. Always works to a fair price, expected timescale and does a great job. I’ve used him for years - reliable guy
Good job, well done.
Rob did what he said he would, at the time he said he would and charged what he said he would. He is reliable, considerate, thorough and conscientious. I would highly recommend him.
Central heating leak fixed
Found details from Trusted Traders. Sent text to Rob on Thursday, immediate response that he could attend, fixed for following Monday. Meantime I emailed a photo of the leak location and he gave a guide price range. He arrived within 30 mins of estimated time, did a neat job of cutting out defective joint and renewing in an awkward location. Tested for leaks and air in the system fired the boiler and left us with heat. Price was around the guide figure plus a small amount for some unexpected extra parts. He is friendly and clearly very experienced. I would use him again without hesitation.
Can't Recommend this Trader Enough!
Rob was quick to respond to my enquiry and really did go out of his way to help me with my electrical issue. I'd used Rob once before to install an extractor above my cooker and kept his details for any future work I may need. This weekend I'd created an issue myself and messaged Rob to see if he could help fix the issue. He responded right away and booked me in first thing on Monday morning. Really helpful and accommodating, super friendly and really reasonable in price too. I wouldn't hesitate to recommend Rob for any work.
Fixed a leak, great work!
Came perfectly on time, polite and very knowledgeable. Did the work that needed to be done efficiently and charged a reasonable amount. Highly recommended.
Vailliant gas service
As with previous work that he has done for us, Robert was efficient, clear and very professional and great value for money.
Prompt and reliable service
Excellent work on changing a shower door, repairing a loose mixer tap and fixing a leaking cistern. Very efficient indeed.
Local context
Rated 5.0, above the local average for plumbers in London
Across 1409 plumbers in London, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
Recurring themes from 25 customer reviews on Which? Trusted Traders.
Customers who keep coming back: “This was the second time he did some work for us” · Which? Trusted Traders, 27 Mar 2021
“Robert has turned up on time” · Which? Trusted Traders, 2 Oct 2024
“He turned up promptly at the agreed time” · Which? Trusted Traders, 8 Jan 2021
“Rob did what he said he would, at the time he said he would” · Which? Trusted Traders, 6 Aug 2020
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 25 Jun 2026
Source-listed gallery
17 photosPhotos listed on Which? Trusted Traders
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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From Which? Trusted Traders
Opening hours
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
- Monday–Saturday
- 7am–7pm
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked June 2026
About
heatsolve is a sole trader business fully qualified Gas Safe engineers based in London & Essex, We specialise in all servicing & repairs for almakes of gas and Electric boilers, inc Vaillant Worcester Ideal Baxi Potterton Megaflo unvented cylinders With over 20 years experience in heating & plumbing we can repair or service your Gas or Electric boiler in 24 hours (if parts available?Our background/Experience is contracting for major insurance companies including British Gas We operate a 8am to 6pm service Monday to Saturday & carry out full boiler servicing & repairs as fast as possible to get you back to normal!! All leaks and blockages sorted out very quickly Baths,Taps,Pipes,Sinks, toilets etc We can help out with most plumbing/heating/water problems All work is fully guaranteed and certificated where neccessary. We are Power Flushing specialists using the latest technology Full new boiler installs / radiator changes / rad valve changes / hive remote thermostat upgrades
Services they list
Central heating systems (installation and servicing)Radiators and central heatingGas safety testing and inspectionUnderfloor heatingGas cooker installationBoiler installationBoiler repairBoiler servicingGas cooker repairGas emergenciesImmersion HeatersPower flushing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab)
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Heat Solve (London) before you contact them.
Run Cowboy Checker →Good to know
Common questions about Heat Solve (London)
Is Heat Solve (London) a legitimate business?
Heat Solve (London) has 28 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Heat Solve (London)?
Heat Solve (London) has 28 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Heat Solve (London)'s reviews are genuine?
Heat Solve (London)'s 28 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Heat Solve (London) qualified and accredited?
We hold 1 independently sourced credential for Heat Solve (London), including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
What does Heat Solve (London) specialise in?
Heat Solve (London) lists specialist services including Central heating systems (installation and servicing), Radiators and central heating, Gas safety testing and inspection, Underfloor heating, Gas cooker installation, Boiler installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Heat Solve (London) been trading?
Heat Solve (London) has been reviewed on public sources since 2017.
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