Public evidence profile · Checked May 2026

Shaw's Plumbing & Heating Ltd - Heating Engineers

PlumberAylesbury Buckinghamshire4.9339 reviews · 1 independent public source
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved

No Trust Score yet

  • Rated 4.9 from 339 reviews
  • 1 credential shown

Newest review January 2025

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

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What we can verify about Shaw's Plumbing & Heating Ltd - Heating Engineers

2 checks

Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

4.9out of 5
339 reviews in public evidenceReviewed on public review sources since 2014Most recent review
Customers often mention
  • Friendly & politeMentioned in 25% of reviews we've read
Where these reviews are published
  • TrustATrader339 reviews · 4.9 avg

Highlights

Had a problem with the shower controller coming away from the wall. Chris came out very quickly and put it back properly straight away. So pleased and relieved.

GlenTrustATrader5.0 rating

Shaw's sent an email reminding us that our annual boiler service was due. A date and cost was agreed. Chris turned up when Angelo said he would. From the first email contact, we were kept informed by Angelo and Chris explained the works he was carrying out during his time with us. They were very efficient and we will certainly use their services again.

LucyTrustATrader5.0 rating

Efficient, friendly and reliable

ChrisTrustATrader5.0 rating

Detailed reviews

These are the individual reviews we hold for Shaw's Plumbing & Heating Ltd - Heating Engineers, including the highlights above. The 339 headline total is the review volume reported across public review sources.

Jaime5.0 / 5 ·

Brilliant staff

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Richard Cockfield5.0 / 5 ·

Excellent service and work

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Linda O’Kelly5.0 / 5 ·

I have used Shaws for the past couple of years. They are so professional and such a joy to deal with. They are very reliable too! Thank you, Angelo and Chris and the Shaws team!

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Joanna5.0 / 5 ·

Fantastic from the get go - really happy with communication from the very friendly Angelo, to the quote and then the work. Highly recommend!

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Read the other 10 detailed reviews on this page
Chris5.0 / 5 ·

Shaw's Plumbing have a great system. You make the appointment with Angelo and Chris comes and does the work. So Chris can get on with the job instead of fielding calls from other customers. Chris turned up exactly on time. My job was small - replacing the timer on my immersion tank. But Chris also checked the thermostat and found it wasn't working properly either. He was able to replace it on the spot without a further call-out. The quote I was given was what I was charged (plus the thermostat part). Will definitely use again: they're now my preferred heating specialists.

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Louis Mills5.0 / 5 ·

Amazing company! Original chat with Angelo who was a great help, answered all my questions Chris then did a free visit to check everything to ensure we were quoted for the right work. Was quoted for the works and explained what needed doing. Cost of the works was great compared to other companies! Was expecting a much more expensive job but it was within budget. Installation itself was seamless, Chris did an amazing job and explained everything as he went along. Also advised about any other possible issues in the house that may need fixing, which is a bonus! Would highly recommend Chris and Angelo for all your plumbing needs, great company and great guys! A++++

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Elaine5.0 / 5 ·

Quick response to our initial enquiry and good communication including clear information re charges, potential issues and possible options. Installation went smoothly and are pleased with the end result. On the basis of this experience, I would not hesitate to recommend.

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Jaine4.8 / 5 ·

They turned up on time. Were courteous. Communication was great. Turned out it was a user error to my use of bathroom equipment but only the agreed call out was charged. There was no attempt to make work out of nothing. Would use again.

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Lucy5.0 / 5 ·

I had a prompt response from Shaw's to my enquiry which is always a good start. I was advised by email of cost and arrival time of the engineer. He was thorough and kept me informed of the work being carried out. Very efficient. Will definitely contact them again when next needed.

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James4.7 / 5 ·

Chris was very thorough and quickly diagnosed that there were multiple issues causing our toilet to leak. He kept us informed of the cost and worked quickly to resolve the problems. I would definitely recommend.

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Kristian Watling5.0 / 5 ·

Excellent work and very happy. Would happily recommend.

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Kristian5.0 / 5 ·

Excellent work, friendly and knowledgeable. Would definitely recommend and very happy.

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Sue5.0 / 5 ·

Excellent communication to explain with recommdations to complete all work. Very reliable, confident to use Shaw's plumbing again. Excellent, professional work.

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Mark5.0 / 5 ·

Excellent, quick response, identified and fixed the problem quickly.

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Review quality check

Review recency

Review recency

How recently this business's reviews were left, kept separate from the star rating and the number of reviews.

No reviews from the last 12 months are shown.

From customer reviews

What customers consistently say

Recurring themes from 150 customer reviews on TrustATrader.

Reliable and punctualQuoted from 3 reviews

Chris turned up exactly on time. · TrustATrader, 7 Feb 2023

Chris arrived on time · TrustATrader, 27 Jun 2022

Great local firm who are dedicated and turn up when they say they will · TrustATrader, 29 Nov 2021

Quick to respondQuoted from 3 reviews

Chris came out very quickly · TrustATrader, 14 Jan 2025

In less than 24hrs, they’d booked me in and fixed my (non-urgent) toilet problem. · TrustATrader, 17 May 2023

They were with me in less than half an hour from the phone call. · TrustATrader, 22 Mar 2018

Clear communicationQuoted from 3 reviews

really happy with communication from the very friendly Angelo · TrustATrader, 6 Mar 2023

good communication including clear information re charges, potential issues and possible options. · TrustATrader, 26 Jan 2023

Excellent communication to explain with recommdations to complete all work. · TrustATrader, 17 Aug 2022

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked May 2026

About

Shaw's Plumbing & Heating Ltd are based in Aylesbury, Buckinghamshire and have over 25 years experience in the plumbing industry, offering our customers all...

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: 24/7
  • Insurance: Fully Insured
  • Areas served: Aylesbury, Buckinghamshire
  • Good to know: No call-out fee · Fixed pricing

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingOperating since at least 2014 (12 years), according to an independent source, not just their own word.
Website online since2009First public review2014
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Shaw's Plumbing & Heating Ltd - Heating Engineers

Is Shaw's Plumbing & Heating Ltd - Heating Engineers a legitimate business?

Shaw's Plumbing & Heating Ltd - Heating Engineers has 339 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Shaw's Plumbing & Heating Ltd - Heating Engineers?

Shaw's Plumbing & Heating Ltd - Heating Engineers has 339 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Shaw's Plumbing & Heating Ltd - Heating Engineers' reviews are genuine?

Shaw's Plumbing & Heating Ltd - Heating Engineers' 339 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Shaw's Plumbing & Heating Ltd - Heating Engineers qualified and accredited?

We hold 1 independently sourced credential for Shaw's Plumbing & Heating Ltd - Heating Engineers, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.

Is Shaw's Plumbing & Heating Ltd - Heating Engineers insured?

They state on their own website that fully Insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

What areas does Shaw's Plumbing & Heating Ltd - Heating Engineers cover?

They state on their own website that they cover Aylesbury, Buckinghamshire. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

When was Shaw's Plumbing & Heating Ltd - Heating Engineers' website registered?

Shaw's Plumbing & Heating Ltd - Heating Engineers' website has been online since 2009, according to the public domain registry. This dates the website, not necessarily when the business began trading.