Sheerwater Glass Ltd

I called Sheerwater, who sent their engineer Ruslan to adjust and service my aluminium by-fold doors, as they had dropped, the locks were catching and they badly needed attention. Ruslan was excellent, he did a precision job and they now open and close with ease. Very pleased with the service.

The Sheerwater engineer demonstrated a high level of proficiency when diagnosing the problem with our ill-fitting front door and in making the necessary adjustment to ensure that it be could be closed and locked easily. He was both polite and considerate during his visit.

Two doors and several windows needed servicing and adjusting after ten years of use and wear. During the first visit to carry out an assessment the engineer was respectful demonstrating strong communication skills by outlining details of the work needed and providing an accurate quote. On the day the work was completed to my satisfaction in every respect.

We had a problem with our PVC double doors ( not supplied by Sheerwater ) as they were not closing properly. We called Sheerwater to ask them to remedy the problem which they offer as a service for a fixed adjustment fee. The man who arrived was very diligent and quite obviously very good at his job and diagnosed the problem and got straight on with fixing the issue. We are extremely pleased with the result and would thoroughly recommend this service provided by Sheerwater, incidentally we also used Sheerwater to replace a broken mirror in a tricky frame some months ago which they also did superbly. It is a nice change to be able write a good review for good work! Thank you Sheerwater Glass.

Recently I contacted this helpful, local business to replace four double-glazed units in my house. The quote was very reasonable. All my telephone communications were with Charis, a friendly and very accommodating adviser, even when I had to revise the date for installation. The technician was prompt with his survey visit and I did not have to wait long before the units were ready. The technician was punctual on both his visits and the units were fitted professionally. My house was left very tidy and he even put back the blind! Thank you to all involved- especially Charis who talked me through the whole process. Would highly recommend!

My experience with this company has not been great. We contacted them to have 5 windows installed and initially, they sent us a quote. As per the initial quote, 2 out of 5 windows were sash windows. We asked them for a specific pattern and they said this would not change the quote compared to the plain sash windows included in the initial quote and we agreed these would be installed They installed instead the 2 plain sash windows, and not those with the pattern we agreed on. When raised the issue, they to downplay the mistake and offered no solution or compensation for the inconvenience caused. Due to this poor communication and management of the issues, I would not recommend them.

We contacted Sheerwater Glass because the multipoint locking mechanism on our Fronr Door was starting to stick in the locked position. Their engineer named Ruslan arrived at the appointed time and diagnosed the problem. He measured the existing locking mechanism and showed me how to overcome the problem, on a temporary basis. A few days later the office contacted me with the price for a new locking mechanism which I accepted. The mechanism was ordered and a couple of weeks later the same engineer came back to fit the part. The lock now works perfectly. Sheerwater Glass did an excellent job, highly recommended by myself.

I have had the pleasure of dealing with Sheerwater Glass over the past 40 years , The supply and fitting of a logia established them as a trusted supplier , the work done to a very high standard and has never given a moments concern over the years . We have had other work done by SG …the supply and fit of Porch Glass and other glass though out the house .. SG has always been our first call , and we have never had cause to doubt the standard of service backed by helpful professional staff . I have been pleased to recommend them on numerous occasions and have always had good feedback . The splendid new showroom in Guildford needs to be seen, it is an honest projection of the firm and I wish them well

Sheerwater Glass is an excellent local company who we have complete trust and faith in. Our front door, installed by Sheerwater 2 years ago, was starting to become difficult to close and open. The Sheerwater engineer was quickly able to identify the problem and fix it within 25 minutes. It seems that the door had dropped slightly and was affecting the locking system. This work was carried out under warranty.

The men who fitted my door arrived on time and were very professional. They did an excellent job and I am very pleased with the new door. I highly recommend this company.

I required some replacement DGUs for some existing windows which in all other respects are in good condition. Sheerwater Glass provided exactly the service I required from the initial site survey, a detailed quotation and final installation. They were very professional in all aspects, particularly the site work which was carried out in a safe and competent manner. They are to be commended, and I will use their services again if/when the need arises.

I had nine blown double glazing units and three window handles replaced. I am completely satisified with the result. The replacement leaded units are identical to the original. The work was done with minimum distrurbance and the place was left very tidy and clean afterwards. From making initial contact with Sheerwater Glass to completion of the work, the team were polite, helpful and always professional. The initial, pre visit, quote was hiigher than the final price which was a very plesant surprise.

Sheerwater Glass constructed new conservatory, replacing old one. Project completed to time and budget . All staff excellent, as were associated builder and electrician. We were kept informed throughout; everyone arrived on time and left things tidy each day. I would recommend them for glazing related home projects.

I had two sets of double glazing replaced by Sheerwater Glass in the past six months. On both occasions, they responded rapidly to my calls and undertook the work on schedule and efficiently. The windows they provided look good and work well.

Two blown double-glazed windows were replaced. The work was carried out very efficiently, on time as planned. Installers were courteous,tidy and hard working; an absolute credit to their employers.