“Sandy was very good communicating” · Checkatrade, 9 Mar 2026
“He kept in touch.” · Checkatrade, 25 Jan 2026
Public evidence profile
Smart Plumb & Heat Ltd
Emergency callout
Plumber
Trust Score
47out of 100
- Rated 4.8 from 64 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.8 / 5
Review volume64
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say35.3 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Smart Plumb & Heat Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Smart Plumb & Heat Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Where these reviews are published
- Checkatrade64 reviews
Highlights
“Sandy was very good communicating what he need to provide a quote and when he would arrive to carry out the work. I would recommend to any one who needs a similar job done.”
“Really efficient and helpful. Work was done for my grandparents that had been having trouble for a few months and Sandy came and done the work very quickly and was very kind to my grandparents. Very grateful and would recommend his services Thanks Again”
“Sandy from Smart Heat replied to my Checkatrade request very promptly. He asked for a couple of photos of the existing pump and then was able to source a new pump. He arranged a date to fit it about a week later. Fitting was reasonably quick and all was left tidy and working He kept in touch. His price was slightly above his quote but there was a complication with the installation caused by a lack of isolation valves.”
Detailed reviews
These are the individual reviews we hold for Smart Plumb & Heat Ltd, including the highlights above. The 64 headline total is the review volume reported across public review sources.
Sandy was very good communicating what he need to provide a quote and when he would arrive to carry out the work. I would recommend to any one who needs a similar job done.
Really efficient and helpful. Work was done for my grandparents that had been having trouble for a few months and Sandy came and done the work very quickly and was very kind to my grandparents. Very grateful and would recommend his services Thanks Again
Sandy from Smart Heat replied to my Checkatrade request very promptly. He asked for a couple of photos of the existing pump and then was able to source a new pump. He arranged a date to fit it about a week later. Fitting was reasonably quick and all was left tidy and working He kept in touch. His price was slightly above his quote but there was a complication with the installation caused by a lack of isolation valves.
Local context
Rated 4.8, in line with the local average for plumbers in Camberley
Across 32 plumbers in Camberley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Camberley, Surrey.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing MerchantsPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
CamberleySurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Smart Plumb & Heat Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Smart Plumb & Heat Ltd
Is Smart Plumb & Heat Ltd a legitimate business?
Smart Plumb & Heat Ltd has 64 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Smart Plumb & Heat Ltd?
Smart Plumb & Heat Ltd has 64 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Smart Plumb & Heat Ltd's reviews are genuine?
Smart Plumb & Heat Ltd's 64 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Smart Plumb & Heat Ltd had recent public reviews?
Smart Plumb & Heat Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Smart Plumb & Heat Ltd specialise in?
Smart Plumb & Heat Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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