I was extremely happy and impressed with the service I received from start to finish. The work carried out was extremely neat and tidy. There was no pushy sales mentality, just really good advice, and guidance. Everything was faultless and I wouldn’t hesitate to use this service again. I’m also loving the soft water after making do with hard water for so long, what a difference it makes.
Public evidence profile
SoftFX Water Softeners Ltd
Companies House
Active incorporated business
Trust Score
66out of 100
66 out of 100, with a caution: only 3 reviews held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 3 reviews
Newest review October 2024
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say47.1 of 60
Independent checks12.4 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Identified the problem and explained the cost of repair. The new part was fitted and the system tested. Very pleased with the result.
From the initial survey, to the installation, everything was carried out to the very highest standard. Jez who fitted our unit was extremely knowledgable, courteous and thorough, we can’t say enough about this company.
Local context
Rated 5.0, in line with the local average for plumbers in Hampshire
Across 495 plumbers in Hampshire, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
SoftFX Water Softeners Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameSoftFX Water Softeners Ltd
Company number13555458
Incorporated
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 5 years on the register also points to an established business rather than a brand-new one.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Hampshire, Hampshire.
What this business says about itself
From their own website
What this business says about itself
See their work: Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: speedy response
- Good to know: Free quotes · Family-run
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2021 (5 years), according to an independent source, not just their own word.
Company registered2021Website online since2021
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on SoftFX Water Softeners Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about SoftFX Water Softeners Ltd
Is SoftFX Water Softeners Ltd a legitimate business?
SoftFX Water Softeners Ltd has 3 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about SoftFX Water Softeners Ltd?
SoftFX Water Softeners Ltd has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know SoftFX Water Softeners Ltd's reviews are genuine?
SoftFX Water Softeners Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is SoftFX Water Softeners Ltd a registered business?
SoftFX Water Softeners Ltd is a registered business on Companies House (company number 13555458), incorporated 9 Aug 2021, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
When was SoftFX Water Softeners Ltd's website registered?
SoftFX Water Softeners Ltd's website has been online since 2021, according to the public domain registry. This dates the website, not necessarily when the business began trading.