I have hired this guy with an agreement to get my patio renewed with new slabs. After making a deal he comes back saying the block-paving will be great instead of laying new slabs. He being very pushy thought why not go with his idea with only realising the fact that he ended up with sand all over on the block paving and he or his office doesn't acknowledge for the fact that needs fixing with the hefty amount of money paid !! Absolutely zero value for money !! Don't even remotely think of hiring this guy !! Posting this after patiently waiting for an year !! But no use !!
Public evidence profile
Stonehouse Home Care Ltd
Trust Score
5out of 100
- Rated 2.3 from 67 reviews
Newest review July 2025
How this score is worked out
Rating2.3 / 5
Review volume67
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say0 of 60
Independent checks0 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.3out of 5
Where these reviews are published
- Checkatrade67 reviews · 2.3 avg
Detailed reviews
These are the individual reviews we hold for Stonehouse Home Care Ltd, including the highlights above. The 67 headline total is the review volume reported across public review sources.
The driveway was repaired with tarmac quite well. It is a definite improvement. After it was finished, we found a quantity of rubble and tarmac hidden under hedge. It was removed. I paid for the work in 2 instalments, half straightaway and half on August 3rd. Since then, despite many requests and reminders, I still have not received a receipt or a warranty. Contacting the firm is difficult - "I'll get him to ring you back" - never happens. Many emails - promises to send warranty. Still waiting! On reflection, I did not get 14 days cooling off period - work started 3 days after I agreed to it.
small section of block paving laid well but rushed to complete in a day. some gaps around the edging where blocks could have been cut better to fit closer and sand has now washed out completely. erratic communication and now being blanked after payment made but rubbish from the van unrelated to the job dumped in the garden and abandoned.
Sources
1 named public sourceWhere this information comes from
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Review sources
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About
Driveways / patios / paths in Basingstoke.
Services they list
Driveways / Patios / Paths
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Basingstoke
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public rating is on the low side. Read the most recent reviews yourself before deciding.
Their public evidence comes from a single source. Look them up on another site before deciding.
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Common questions about Stonehouse Home Care Ltd
Is Stonehouse Home Care Ltd a legitimate business?
Stonehouse Home Care Ltd has 67 independent public reviews, rated 2.3 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Stonehouse Home Care Ltd?
Stonehouse Home Care Ltd has 67 public reviews, averaging 2.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Stonehouse Home Care Ltd's reviews are genuine?
Stonehouse Home Care Ltd's 67 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Stonehouse Home Care Ltd specialise in?
Stonehouse Home Care Ltd lists specialist services including Driveways / Patios / Paths. If your job is one of these, look for it in their listed services or ask them to confirm for your project.