- Source checked
- 26 Jun 2026
Public evidence profile
Swan Plumbing & Heating
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
Newest review we found is from December 2023.
No Trust Score yet
- Rated 5.0 from 14 reviews
- 1 credential shown
Newest review December 2023
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Swan Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Swan Plumbing & Heating →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
5 stars14
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- TrustATrader14 reviews · 5.0 avg
Highlights
“From the initial contact with an extremely helpful lady on the phone. To the replacement of a water heater 5 hours later by professional, tidy installers. A brilliant service to ensure my elderly parents were not without hot water. Would totally recommend.”
“Always like to use local tradesmen, it's important to do so and you get a better service. Craig the Engineer capped of my gas line to the oven, quickly and effectively. Cheerful and very helpful.”
“Responded to my online enquiry within one working day and gas fitter arrived later same day! Work completed perfectly. Very helpful staff.”
Detailed reviews
Nathan came down to fix my boiler on the first call out and did a wonderful job. A few months later, I noticed a leak from the hot water tank and called Swan. Nathan came down again, inspected the leak, ordered the parts and came back to fit a new emersion heater. He is punctual, friendly and knowledgable. I would highly recommend Swan with an emphasis on Nathan.
I cannot praise swan Plumbet no and heating enough, professional, empathetic, pulled out all the stops to attend site promptly knowing how important this work was to my house sale and mental health. They turned up on time and were polite, efficient and super l knowledgable. I would recommend them to anyone best plumber and heating specialist I have ever used in my private life and professional work capacity as a facility and building manager for blue chip companies over 3 decades. Can’t fault them very good experience
They carried out a boiler service for me. It was hassle free. I emailed them for a quote and they came back the same day. On the day of the service, they were actually running late but had called me up to apologise and gave me an approx time. Then I had a follow up call from the plumber himself and he confirmed his eta. When he arrived, he was polite and extremely helpful and the service was A+++
Washing machine plumbed in. Advised on appliance and saved me money as I had ordered the wrong size. Also worked for me at a previous address whereby they put water to an outside shed and connected water to a dog grooming bath of which they moved into place for me. Normally workman won’t help but they went out of their way. Very happy customer
The engineer arrived on time and was very polite. He took off his boots when coming into my house and explained what he was going to do and need access to. He was efficient and great value for money. I would recommend this company to complete any further boiler repairs or plumbing.
Read the other 4 detailed reviews on this pageShow fewer reviews
I have used Craig for over 5 years for all sorts of jobs. He has: Completed a refit of my downstairs toilet, sink and radiator water feeds and waste Moved and fitted a new boiler from my kitchen to the loft. Craig did such a good job that when I claimed on warranty a few years later that the manufacturer commended the quality of the installation. He made my heating and water supply in to a pressurised system meaning I have increased water flow and my heating warms up very quickly. Craig also services my pressurised cylinder and boiler every year. He is punctual, tidy, polite and really good value too. Happy to recommend Swan Plumbing.
Craig and his team at Swan Plumbing fitted a new heating system for me in 2019. They also installed my bathroom, shower room and plumbed my new kitchen in. From start to finish they were professional, polite and tidy. They charged the amount quoted, and I am very pleased with the end product. I will definitely use Swan Plumbing again.
Serviced my gas fire and boiler. Replaced a few radiators too. Explained exactly what needed doing, good on price, very reliable. Definitely would recommend to others.
Replaced boiler and relocated from where clock is to position in line with cupboards. Excellent idea and added value to simple replacement. Top job.
Local context
Rated 5.0, above the local average for plumbers in Rushden
Across 6 plumbers in Rushden, the typical rating is 4.6 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Swan Plumbing & Heating has been vetted and approved by TrustATrader. Covering Rushden and a 15 mile radius
What this business says about itself
From their own website
What this business says about itself
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Swan Plumbing & Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
Website online since2016First public review2019
Good to know
Common questions about Swan Plumbing & Heating
Is Swan Plumbing & Heating a legitimate business?
Swan Plumbing & Heating has 14 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Swan Plumbing & Heating?
Swan Plumbing & Heating has 14 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Swan Plumbing & Heating's reviews are genuine?
Swan Plumbing & Heating's 14 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Swan Plumbing & Heating qualified and accredited?
We hold 1 independently sourced credential for Swan Plumbing & Heating, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.