
Public evidence profile
SweepSmart
Launch summary
SweepSmartWelcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire. As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild. Please view our website www.sweepsmart.co.uk to see a list of our services. Feel free to call us if you have any questions. All the best.
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Review coverage and highlights
Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!
We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!
Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!
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Customer review evidence
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Very efficient friendly service to carry out a level 2 chimney inspection of our open fire flue. Comprehensive written report, with suggestions for remedial work, produced the same day. Would highly recommend.
Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!
We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!
Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!
Not my first time using SweepSmart and the service remains consistently good. They're perfectly tidy and clean, arrived promptly and deliver the results expected with no fuss or issue. Also very clear instructions ahead of the visit and good communications throughout (e.g. timings). Will use them again for sure.
Efficient and clean work on 3 stoves/chimneys. One stove had a baffle with a hairline crack and it broke during removal - we had an informative discussion about the pros and cons of such baffles and Paul promised to replace it if - after running the stove for a bit - I decide it would be beneficial. Courteous, careful, efficient service. Excellent back-office information. Recommended without reservation.
A great service - job done in my tenanted flat with no hassle. This company is very professional with good communication.
Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.
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