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Public evidence profile

Thames Valley Softeners

Wokingham
4.9348 reviews in the current record
Public profile launch summary

Launch summary

Thames Valley Softeners

Verified household water treatment in Wokingham, Berkshire, rated 9.89/10 from 348 reviews on Checkatrade.

Public review evidenceLast review Review dates not availableSource refresh
Proof pending

Public proof summary

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Proof gaps

Visible limitations on this record

3

These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.

No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say

Customer voice from the public record

3 highlights

"John was professional diligent and pragmatic throughout the installation Would highly recommend"

AnonymousCheckatrade5.0 rating

"John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend."

AnonymousCheckatrade5.0 rating

"Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend."

AnonymousCheckatrade4.7 rating

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Review evidence

Review coverage and highlights

3
Review depth3
Source platforms2
Loaded sample3
Latest dated review20 Aug 2025
Checkatrade3 reviews · 4.9 avg

John was professional diligent and pragmatic throughout the installation Would highly recommend

Anonymous · Checkatrade5.0 · 20 Aug 2025

John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend.

Anonymous · Checkatrade5.0

Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend.

Anonymous · Checkatrade4.7 · 22 Jul 2025
Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements

Endorsements from other traders

0

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Reviews

Customer review evidence

3 total

Source-refresh labels elsewhere show when MTT last checked the record.

Anonymous10 rating

John was professional diligent and pragmatic throughout the installation Would highly recommend

Checkatrade
Anonymous9.3 rating

Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend.

Checkatrade
Anonymous10 rating

John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend.

Checkatrade
Source profiles

Public platform links

Needs 20 more points

Qualifying Score Detail

40/100

Strict supply qualification uses source spread, review depth, endorsements, credentials, and contactability. Commercial plan state is not counted.

40 of 100 points40%

Strict qualifying threshold: 60 points.

Review platform presence0/25
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Reviews 100+20/20
Active business10/10
Phone number10/10
GapReview platform presence

1 linked review platform found; need 2.

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GapPlanning history

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GapVerified credential

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PassedReviews 100+

348 reviews with a 4.9 average rating.

PassedActive business

Operating status is unknown.

PassedPhone number

Phone listed: 07828 786664.

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Planning evidence

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