“John was professional diligent and pragmatic throughout the installation Would highly recommend”
Public evidence profile
Thames Valley Softeners
Trust Score
60out of 100
- Rated 4.9 from 348 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.9 / 5
Review volume348
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say47.5 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade348 reviews · 4.9 avg
Highlights
“John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend.”
“Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend.”
Detailed reviews
These are the individual reviews we hold for Thames Valley Softeners, including the highlights above. The 348 headline total is the review volume reported across public review sources.
John was professional diligent and pragmatic throughout the installation Would highly recommend
Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend.
John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend.
Local context
Rated 4.9, in line with the local average for plumbers in Wokingham
Across 28 plumbers in Wokingham, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on Checkatrade.
“John was professional diligent and pragmatic throughout the installation Would highly recommend” · Checkatrade, 20 Aug 2025
“Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional.” · Checkatrade, 22 Jul 2025
“He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one.” · Checkatrade
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Wokingham, Berkshire.
Services they list
PurifiersWater FiltersWater Softeners
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
BerkshireWokingham
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Thames Valley Softeners before you contact them.
Run Cowboy Checker →Good to know
Common questions about Thames Valley Softeners
Is Thames Valley Softeners a legitimate business?
Thames Valley Softeners has 348 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Thames Valley Softeners?
Thames Valley Softeners has 348 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Thames Valley Softeners' reviews are genuine?
Thames Valley Softeners' 348 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Thames Valley Softeners had recent public reviews?
Thames Valley Softeners has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Thames Valley Softeners specialise in?
Thames Valley Softeners lists specialist services including Purifiers, Water Filters, Water Softeners. If your job is one of these, look for it in their listed services or ask them to confirm for your project.